Adding Detergents and Softeners ..............19 Control Panel ....................22 Programme Table ....................24 Drying Programme ..................28 Extra Options and Functions ................30 SMART FUNCTIONS LG ThinQ Application ..................33 Smart Diagnosis ....................35 MAINTENANCE Cleaning After Every Wash................36 Cleaning the Appliance Periodically & Performing an Emergency Water Evacuation......................37 TROUBLESHOOTING Before Calling for Service................40...
global_main.book.book Page 3 Monday, April 13, 2020 6:40 PM SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.
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global_main.book.book Page 4 Monday, April 13, 2020 6:40 PM SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
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global_main.book.book Page 5 Monday, April 13, 2020 6:40 PM SAFETY INSTRUCTIONS • Items such as foam rubber (latex foam), shower caps, waterproof textiles, rubber backed articles and clothes or pillows fitted with foam rubber pads should not be dried in the appliance. •...
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global_main.book.book Page 6 Monday, April 13, 2020 6:40 PM SAFETY INSTRUCTIONS service personnel if you are in doubt as to whether the appliance is properly grounded. • This appliance must not be installed behind a lockable door, a sliding door or a door with a hinge on the opposite side to that of the appliance, in such a way that a full opening of the appliance door is restricted.
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• Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
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• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
global_main.book.book Page 9 Monday, April 13, 2020 6:40 PM INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Rear View Control Panel Power Plug Detergent Dispenser Drawer Transit Bolts Drum Drain Hose...
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Caps for Covering Transit Bolt Holes*1 Anti–slip Sheets*1 Elbow Bracket for Securing Drain Hose*1 Tie Strap*1 Specifications Model WS1710XMT / WS1710WHT WS1911XMT Power Supply 220 V~, 50/60 Hz Dimension (Width X Depth X Height) 700 mm X 770 mm X 990 mm...
global_main.book.book Page 11 Monday, April 13, 2020 6:40 PM INSTALLATION Installation Place WARNING Requirements • This appliance must only be used for domestic household purposes and should not be used in Before installing the appliance, check the following mobile applications. information to make sure that the appliance should be installed in a correct place.
INSTALLATION grounded/earthed in accordance with all local NOTE codes and ordinances. • You can purchase rubber cups (part No. 4620ER4002B) from the LG service centre. Unpacking the Appliance Lifting the Appliance Off the Ventilation Foam Base • Make sure that air circulation around the...
global_main.book.book Page 13 Monday, April 13, 2020 6:40 PM INSTALLATION Levelling the Appliance Starting with the bottom two transit bolts use the spanner (included) to fully loosen all transit bolts by turning them counterclockwise. Checking the Level When pushing down the edges of the top plate diagonally, the appliance should not move up and down at all (check both directions).
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Incorrect levelling may cause malfunction through stand or elevated surface unless it is noise and vibration. If this occurs, install the anti- manufactured by LG Electronics for use with this slip sheets under the levelling feet and adjust the model.
Page 15 Monday, April 13, 2020 6:40 PM INSTALLATION Connecting the Hose to the NOTE Water Tap • Additional anti-slip sheets are available at LG Electronics service centre. Connecting Screw-Type Hose to Tap with Thread Screw the supply hose connector onto the water supply tap.
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global_main.book.book Page 16 Monday, April 13, 2020 6:40 PM INSTALLATION Push the adapter onto the end of the tap so Remove the guide plate if the tap is too large that the rubber seal is connected to be to fit the adapter. watertight.
global_main.book.book Page 17 Monday, April 13, 2020 6:40 PM INSTALLATION in the water lines. Let the water drain into a • Securing the drain hose correctly will protect the bucket, and check the water temperature. floor from damage due to water leakage. Connecting the Hose to the Appliance Screw the supply hose to the water inlet valve on...
global_main.book.book Page 18 Monday, April 13, 2020 6:40 PM OPERATION OPERATION Operation Overview • When the cycle is finished, a melody will sound. Immediately remove your clothing from the appliance to reduce wrinkling. Using the Appliance Check around the door seal when removing the load for small items that may be caught Before the first wash, select the Normal wash in the seal.
global_main.book.book Page 19 Monday, April 13, 2020 6:40 PM OPERATION Checking the Clothes before and washing temperature. Adjust the spin speed or spin intensity in accordance to the fabric type. Loading • Soil level (Heavy, Normal, Light): Separate clothes according to soil level. If possible, do not •...
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global_main.book.book Page 20 Monday, April 13, 2020 6:40 PM OPERATION Using the Dispenser • If you wish to use liquid detergent, follow the guidelines provided by the detergent manufacturer. To add detergent dosage to the automatic dispenser: • You can pour liquid detergent directly into the main detergent drawer if you are starting the Open the dispenser drawer.
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global_main.book.book Page 21 Monday, April 13, 2020 6:40 PM OPERATION Adding Water Softener maximum fill line can cause it to dispense too early, which may stain the clothes. A water softener, such as anti-limescale can be used to cut down on the use of detergent in areas with high water hardness level.
• This allows you to select an additional programmes and will light when selected. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS.
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global_main.book.book Page 23 Monday, April 13, 2020 6:40 PM OPERATION Description Customizing Washing Programme Buttons Use these buttons to adjust the water temperature, spin speed and soil level settings for the selected programme. • The current settings are shown in the display. •...
global_main.book.book Page 24 Monday, April 13, 2020 6:40 PM OPERATION Programme Table Washing Programme Normal 40 °C (Cold to 60 °C) Rating Description Washes the clothes by combining various drum motions. • Use for coloured fast garments (shirts, nightdresses, pajamas, etc.). •...
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global_main.book.book Page 25 Monday, April 13, 2020 6:40 PM OPERATION Silent Wash 40 °C (Cold to 60 °C) Max. Load 3 kg Description Washes laundry with less noise and vibration than other washing programmes. • Use for coloured fast garments (shirts, nightdresses, pajamas, etc.) and lightly soiled white cotton (underwear).
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*1:They are the most efficient programmes in terms of combined energy and water consumptions for washing that type of cotton clothes. Standard 60 °C Normal programme Standard 40 °C Normal WS1710XMT /WS1710WHT programme (Half Full Load Half Load Load) Number of washing cycles...
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global_main.book.book Page 27 Monday, April 13, 2020 6:40 PM OPERATION Extra Options *1:This option is automatically inserted in the programme and cannot be deselected. Programme Steam Turbo Wash Normal Heavy Duty Baby Care Hygiene Allergy Care Sports Wear Cold Wash Speed Wash Silent Wash Color Care...
global_main.book.book Page 28 Monday, April 13, 2020 6:40 PM OPERATION Drying Programme Blankets and Duvets Check fabric care labels on blankets and duvets General Tips for Drying before using the drying programme. Some blankets and duvets may shrink by the heated air. Use the automatic programmes to dry most loads.
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global_main.book.book Page 29 Monday, April 13, 2020 6:40 PM OPERATION Air Dry Press the Start/Pause button. Use this function when you dry clothes with warm air circulation. The function helps to reduce water consumption because the function sprays less water than the Turbo Dry programme. Time Dry Use this function to change the drying time according to the maximum load.
global_main.book.book Page 30 Monday, April 13, 2020 6:40 PM OPERATION Extra Options and Follow the next steps to customize a washing programme: Functions Prepare the clothes and load the drum. You can use the extra options and functions to customize the programmes. Press the Power button.
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global_main.book.book Page 31 Monday, April 13, 2020 6:40 PM OPERATION Turbo Wash the drum is high. It is not possible to add clothes Adding this option reduces the programme time at this time. but the similar washing results will be provided. Follow the next steps to use a special Time Delay option.
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global_main.book.book Page 32 Monday, April 13, 2020 6:40 PM OPERATION Locking the Control Panel Turn on the power. Press and hold the Wash and Rinse buttons at the same time for 3 seconds to activate this function. • A beeper will sound, and will appear on the display.
Page 33 Monday, April 13, 2020 6:40 PM SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. The LG ThinQ application allows you to communicate with the appliance using a smartphone.
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To check your network frequency, contact install the application. your Internet service provider or refer to your wireless router manual. • LG ThinQ is not responsible for any network Using the Appliance Remotely connection problems or any faults, malfunctions, or errors caused by network Remote Start connection.
• Launch the LG ThinQ application and select the opensource.lge.com. Smart Diagnosis feature in the menu. Follow In addition to the source code, all referred license...
global_main.book.book Page 36 Monday, April 13, 2020 6:40 PM MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. •...
global_main.book.book Page 37 Monday, April 13, 2020 6:40 PM MAINTENANCE Cleaning the Appliance WARNING Periodically & Performing • Leave the door open to dry inside of the an Emergency Water appliance only if the children are supervised at home. Evacuation Tub Clean Cleaning the Water Inlet Filter This is a special function to help clean the inside of...
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global_main.book.book Page 38 Monday, April 13, 2020 6:40 PM MAINTENANCE Cleaning the Drain Pump Filter CAUTION and Performing an Emergency • Be careful when draining, as the water may be Water Evacuation hot. The drain filter collects threads and small objects •...
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global_main.book.book Page 39 Monday, April 13, 2020 6:40 PM MAINTENANCE Wipe any moisture off the recess with a soft cloth or towel. Reassemble the components of the drawer to the proper compartments and insert the drawer.
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
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• Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 DOOR ERROR • Please call LG service centre. You can find your local LG service centre phone number in the warranty card. This is a control error. CONTROL ERROR •...
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global_main.book.book Page 42 Monday, April 13, 2020 6:40 PM TROUBLESHOOTING Noises You Might Hear Symptoms Possible Cause & Solution Rattling and clanking Foreign objects, such as keys, coins, or safety pins may be in the drum. noise • Stop the appliance, check the drum for foreign objects. If the noise continues after the appliance is restarted, call for service.
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global_main.book.book Page 43 Monday, April 13, 2020 6:40 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Staining Bleach or softener is dispensed too soon. • Dispenser compartment is overfilled. It makes bleach or softer dispensed rapidly. Always measure bleach or softener to prevent overfilling. •...
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global_main.book.book Page 44 Monday, April 13, 2020 6:40 PM TROUBLESHOOTING Odour Symptoms Possible Cause & Solution Musty or mildewy Inside of drum is not cleaned properly. odour in appliance • Run the Tub Clean function regularly. The drain hose is not properly installed, causing siphoning (water flowing back inside of the appliance).
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• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.