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DISPLAY GREATNESS TCL 10 MAX 4G Manual

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  • Page 3: Table Of Contents

    Table of Contents Your device ..............4 Keys and connectors ........4 Getting started ..........7 Home screen ............8 Text input ..............16 Using the onscreen keyboard ......16 Text editing ............17 Phone, Call logs and Contacts ......18 Phone ..............18 Call logs .............23 Contacts ............23 Messaging ..............29...
  • Page 4 Others .................41 Support Centre ..........41 Other applications .........41 Google applications ..........42 Chrome ..............42 Gmail ..............42 Maps ..............43 YouTube .............43 Play Store ............43 Duo ..............44 Settings ...............45 Network & Internet ........45 Bluetooth & device connection ....51 Display ...............53 Home screen & wallpapers ......53 Sound..............54 Advanced featueres ........54 Smart Manager ..........54...
  • Page 5 9.14 Digital Wellbeing & parental controls ..56 9.15 Google ...............56 9.16 Accessibility ............56 9.17 System ...............57 10 Making the most of your tablet ......58 10.1 FOTA Upgrade ..........58 11 Accessories ..............59 12 Troubleshooting ............60 13 Specifications ............68...

  • Page 6: Your Device

    Your device ......Keys and connectors Headset Power key connector Volume up/down Front camera Back Recent button apps button Home button...
  • Page 7 Back camera Back button • Touch to go back to the previous screen, or close a dialog box, options menu, the Notification panel, etc. Home button • From any application or screen, touch to return to the Home screen. Name Part Number Material Remark...
  • Page 8 Power key • Press: Lock the screen/Light up the screen. • Press and hold: Show the popup menu to select from Restart/Power off/Aeroplane mode • Press and hold the Power key and Volume down key to take a screenshot. • Press and hold the Power key for at least 10 seconds to force reboot.

  • Page 9: Getting Started

    Getting started 1.2.1 Setting up Insert or remove your SIM card or microSD card. Charging the battery You are advised to fully charge the battery ( Charging status is indicated by a percentage displayed on screen. The percentage increases as the tablet is charged.

  • Page 10: Home Screen

    To reduce power consumption and energy waste when the battery is fully charged, disconnect your charger from the plug; switch off Wi-Fi, GPS, Bluetooth or background-running applications when not in use; reduce the backlight time, etc. 1.2.2 Powering on your tablet Hold down the Power key until the tablet powers on, unlock your tablet (Swipe, PIN, Password or Pattern) if necessary and confirm.
  • Page 11 Status bar • Status/Notification indicators • Swipe down to open the Notification panel. Google Search bar • Touch to enter text search screen • Touch to enter voice search screen Favorite tray applications • Enter the application. • Long press to move or remove applications. Auto-rotate screen From the app list, touch Settings >...
  • Page 12 Long press To enter the available options for an item, long press the item. For example, select a contact in Contacts, long press this contact, an option list will appear. Drag Long press an item and drag it to another location. Slide/Swipe Slide the screen to scroll up and down the applications, images, and web pages.
  • Page 13 Rotate Automatically change the screen orientation from portrait to landscape by turning the tablet sideways to have a better screen view. 1.3.2 Status bar From the Status bar, you can view both tablet status (on the right side) and notification information (on the left side).
  • Page 14 Quick Settings panel Swipe down the Status bar twice to access the Quick Settings panel where you can enable or disable functions or change modes by tapping the icons Touch to open Settings, to view the full list of settings. 1.3.3 Locking and unlocking your screen To protect your tablet and privacy, you can lock the...
  • Page 15 To unlock the tablet screen Press the Power key once to light up the screen, swipe up and unlock the screen with the method you have set. If you have chosen Swipe as the screen lock, you can press the Power key to light up the screen, then swipe up to unlock the screen.
  • Page 16 Remove Long press an item and drag it up to the top of the Remove icon, then release. Create folders To improve the organisation of shortcuts or applications on the Home screen and the Favourite tray, you can add them to a folder by stacking one item on top of another.
  • Page 17 Consult recently used applications To consult recently used applications, touch the Recent Apps button . Touch a thumbnail in the window to open the application. Touch one thumbnail and slide it up to close an application. Touch Clear all at the bottom of the screen to close all the running applications.

  • Page 18: Text Input

    Text input ......... Using the onscreen keyboard Onscreen keyboard settings Go to Settings > System > Languages & input > Virtual keyboard, touch the keyboard you want to set up and a series of settings will become available. Adjust the onscreen keyboard orientation Turn the tablet sideways or upright to adjust the onscreen keyboard orientation.

  • Page 19: Text Editing

    Switch between "abc/Abc" mode; Press twice quickly to switch to “ABC” mode always. Switch between symbol and numeric keyboard. Text editing You can edit the texts which you have entered. • Long press or double tap within the texts you want to edit.

  • Page 20: Phone, Call Logs And Contacts

    Phone, Call logs and Contacts ......... Phone 3.1.1 Making a call To make a call, touch in the Favourites tray. Call log Contacts View the contact’s detailed information. You can also edit, delete, share the contact, or send a message to the contact. Show the dial pad Favourites Call the previewed number.
  • Page 21 Long press to access voicemail Enter the desired number from the dial pad and touch to place the call, or select a contact from Contacts or Call logs by sliding or touching tabs and then touch to make the call. The number you entered can be saved to Contacts by touching the Create new contact icon or the Add...
  • Page 22 Emergency call If your tablet has network coverage, dial the emergency number and touch to make an emergency call. This works even without a SIM card and without typing the PIN code. 3.1.2 Answering or rejecting a call When you receive a call, a call window will be presented on top of the screen.
  • Page 23 • Swipe up to answer the call; • Swipe down to reject the call; • Touch to reject the call by sending a preset message. 3.1.3 Calling your voicemail Your voicemail is provided by your network to avoid missing calls. It works like an answering machine that you can consult at any time.
  • Page 24 Touch to add another call. Display the dial pad. Touch to hold the current call. Touch to open the speaker. Touch once to mute the current call. Touch this icon again to unmute the call. 3.1.5 Managing multiple calls With this tablet you can handle multiple calls at the same time.

  • Page 25: Call Logs

    • Touch to start the conference. • Touch to end the conference call and disconnect all callers. 3.1.6 Phone settings Touch from the Call screen, then touch Settings to set phone and contacts. Call logs You can access your call log by touching from the Phone screen to view missed calls, outgoing calls and incoming calls.
  • Page 26 Display the contacts list option menu Touch to search contacts Long press to select contact(s) to delete Add new contact Deleted contacts will also be removed from other applications on the tablet or web the next time you synchronise your tablet. 3.3.2 Adding a contact Touch...
  • Page 27 When finished, touch this icon to save Select a picture or take a photo for the contact Touch to open available labels Add to/Remove from Favourites To add a contact to favourites, you can touch a contact to view details then touch to add the contact to favourites.
  • Page 28 3.3.4 Importing, exporting and sharing contacts This tablet enables you to import contacts from your internal storage to your tablet, and export your tablet contacts via a .vcf file for sharing with others. To import contacts: From the Contacts screen, tap to open the options menu.
  • Page 29 3.3.5 Displaying contacts and then Settings, select Sort by > First Touch name or Surname to sort the contacts list. as well as viewing contact names by First name first or Surname first through the Name format menu. 3.3.6 Synchronising contacts in multiple accounts Contacts, data or other information can be synchronised from multiple accounts, depending on the applications...
  • Page 30 Auto-sync On the Accounts screen, touch Automatically sync data, when activated, all changes to information on the tablet or online will be automatically synchronised with each other.

  • Page 31: Messaging

    Messaging ........ Write a new message You can create, edit and receive SMS and MMS with this tablet. To access Messaging, touch On the message list screen, touch to write text/ multimedia messages. Send the text message Touch to Insert emojis, attach a location, audio, or video files.
  • Page 32 Sending a text message To add recipients, enter the name or phone number of the recipient in the To bar, and then touch the number your entered to confirm. touch the Text message bar to enter the text of the message. When finished, touch to send the text message.

  • Page 33: Manage Messages

    Manage messages When receiving a message, will appear on the Status bar as a notification. Swipe down the Status bar to open the Notification panel. Touch the new message to open and read it. You can also access the Messaging application and touch the message to open it.

  • Page 34: Calendar, Clock, And Calculator

    Calendar, Clock, and Calculator ........ Calendar You can use Calendar to keep track of important meetings, appointments, etc. To view the calendar and create events, open Google apps folder from Home screen, then touch Calendar. 5.1.1 Multimode view You can display the Calendar by Schedule, Day, Week, or Month, touch to select.
  • Page 35 • When finished, touch Save from the top of the screen. To quickly create an event from the Week view screens, touch an empty spot to select a target area which will then turn , then touch the icon to create the new event.

  • Page 36: Clock

    Clock Your tablet has a built-in clock. swipe up the Home screen, then touch Clock. 5.2.1 Clock To view the world clock, touch on the Time screen. Touch to add a time zone. 5.2.2 Alarm to enter the Alarm From the Clock screen, touch screen.
  • Page 37 5.2.3 Timer to enter the Timer From the Clock screen, touch screen. • Enter the time. The time should be typed in hour, minute and second number sequence. • Touch to start the countdown. Pause/play 5.2.4 Stopwatch From the Clock screen, touch to enter the Stopwatch screen.

  • Page 38: Calculator

    • Touch Reset to delete the record. • Touch Share to share. 5.2.5 Adjust Clock settings and then Settings to access Clock and Alarms Touch settings. Calculator To solve mathematical problems with Calculator, swipe up from the home screen, then touch Calculator. There are two panels available: Basic panel and Advanced panel.

  • Page 39: Multimedia Applications

    Multimedia applications ..Camera Before using the camera, make sure that you remove the protective lens cover to avoid it affecting your picture quality. To take a photo or video, touch from the Home screen. Switch between front and rear camera Spread fingers apart to zoom in, or pinch fingers together to zoom out, View the photos or videos you have taken...

  • Page 40: Photos

    To take a photo Touch to capture. The photo will be automatically saved. You can also long press to take burst shots. To take a video Touch VIDEO to change the camera mode to video, then touch to start video recording. You can also touch the left icon to take a picture during video recording.
  • Page 41 Select photos for further operation. Working with pictures Find the picture you want to work on, and touch the picture to enter the full-screen picture view. Touch to share the picture. Touch to delete this picture. select Use as to set the picture as Contact Touch photo or Wallpaper.
  • Page 42 Batch operation The Photos provide a multi-select function, so that you can work with pictures/videos in batches. On Photos screen, long press a picture or video to activate batch operation mode, then touch videos/ pictures you want to work with. Touch to delete selected files.

  • Page 43: Others

    Others ........Support Centre Support Centre helps you to learn more about Hot FAQs, operation instructions, troubleshooting, etc. You can also feedback your comments to us through it. Other applications The previous applications in this section are preinstalled on your tablet. To read a brief introduction of the preinstalled 3rd party applications, refer to the leaflet provided with the tablet.

  • Page 44: Google Applications

    Google applications ... Google apps are preinstalled on your tablet to improve work efficiency and help you enjoy life. This manual briefly introduces the apps. For detailed features and user guides, refer to related websites or the introduction provided in the apps. You are recommended to register with a Google account to enjoy full functionality.

  • Page 45: Maps

    Maps Google Maps offers satellite imagery, street maps, 360° panoramic views of streets, real-time traffic conditions, and route planning for traveling by foot, car, or public transportation. By using this application, you can get your own location, search for a place, and get suggested route planning for your trips.

  • Page 46: Duo

    A video chat mobile app. With phone numbers verified, users can easily video call people from their contact list.

  • Page 47: Settings

    Settings ......... To go to Settings, swipe up from the Home screen and touch Settings. You can also swipe down from the notification panel and touch Network & Internet 9.1.1 Wi-Fi You can connect to the internet when your tablet is within range of a wireless network.
  • Page 48 To add a Wi-Fi network When Wi-Fi is on, you can add new Wi-Fi networks according to your preference. • Touch Settings > Network & Internet > Wi-Fi. • Touch Add network. • Enter the name of the network and any required network information.
  • Page 49 The first time you turn on your tablet with your SIM card inserted, it will automatically configure your network service: 2G, 3G or 4G. If the network is not connected, you can turn on mobile data in Settings > Network & internet > Data usage. 9.1.3 Data usage Data saver...
  • Page 50 9.1.4 Hotspot & tethering To share your phone's data connection via USB and Bluetooth, go to Settings > Network & Internet > Hotspot & tethering to activate these functions. 9.1.5 Virtual private networks (VPNs) allow you to connect to the resources inside a secured local network from outside that network.
  • Page 51 To connect/disconnect to/from VPN To connect to a VPN: • Touch Settings > Network & Internet > VPN. • The VPNs you have added are listed. Touch the VPN you want to connect with. • In the dialog that opens, enter any requested credentials and touch CONNECT.
  • Page 52 9.1.6 Aeroplane mode Turn on Aeroplane mode to simultaneously disable all wireless connections including Wi-Fi, Bluetooth and more. 9.1.7 Private DNS Touch to select private DNS mode.

  • Page 53: Bluetooth & Device Connection

    Bluetooth & device connection 9.2.1 Bluetooth Bluetooth is a short-range wireless communication technology that you can use to exchange data, or connect to other Bluetooth devices for various uses. To turn on Bluetooth • Touch Settings > Bluetooth & device connection > Bluetooth.
  • Page 54 • Touch + Pair new device. • Touch a Bluetooth device you want to pair your tablet with in the list. • In the dialog that pops up, touch PAIR to confirm. • If the pairing is successful, your tablet will be connected to the device.

  • Page 55: Display

    9.2.3 With the USB cable, you can transfer media files and other files between your internal storage and a computer. Touch Settings > Bluetooth & device connection > USB. Select Transfer files or Transfer photos (PTP) 9.2.4 Printing Touch Printing to activate Print services. You can select your Default print service or choose Add service.

  • Page 56: Advanced Featueres

    Advanced features In this menu, you can set gestures for quick and convenient operations. Smart Manager Smart Manager ensures your tablet is operating in top form by automatically scanning and optimising data usage to preserve battery levels, manage storage and protect against security threats.

  • Page 57: Location

    Location Tap to set whether to allow an app to access your device's location. You can set allowing continual access, or only while the app is in use. 9.10 Privacy To protect your privacy, you can set an app to be allowed or forbidden to access your location, call logs, contacts, etc.

  • Page 58: Accounts

    9.13 Accounts Touch to add, remove, and manage your email and other supported accounts. You can also use these settings to control how and whether all applications send, receive, and synchronise data on their own schedules, and whether all applications can synchronise user data automatically.

  • Page 59: System

    9.17 System 9.17.1 About tablet This contains information such as device specification, Legal information, Model type, Build number, etc. 9.17.2 Languages & input Touch to configure language settings, the Virtual keyboard, Spell checker, pointer speed, etc. 9.17.3 Date & time Use Date &...

  • Page 60: Making The Most Of Your Tablet

    Making the most of your tablet ........10.1 FOTA Upgrade Use the FOTA (Firmware Over The Air) Upgrade tool to update your tablet's software. To access Updates, from the app list, touch Settings > System > System Update. If you want to update the system, touch CHECK FOR UPDATES and when that’s finished, your tablet will have the latest version of the software.

  • Page 61: Accessories

    Accessories ......Standard accessories 1. Charger 2. USB Cable 3.Quick Start Guide 4. Product safety information leaflet • A ccessories depend on countries.

  • Page 62: Troubleshooting

    Troubleshooting ....Before contacting the service center, here are some instructions to help you troubleshoot your device: • For optimal operation, fully charge the battery. • To improve the tablet’s performance, remove unnecessary files or apps on your tablet. • Update your tablet's software, go to Settings > System >...
  • Page 63 • When the tablet falls into a loop during power on animation and the user interface can't be accessed, press and hold the Power key to reset. This eliminates any abnormal OS booting issues caused by third party applications. • If neither method is effective, reset the tablet by pressing the Power key and the Volume up key at the same time, selecting a language, and then selecting Wipe data/Factory reset.
  • Page 64 My tablet can't charge properly • Make sure that you are using the TCL charger that comes with the tablet. • If your tablet has a removable battery, make sure that your battery is inserted properly and clean the battery contact if it’s dirty. It must be inserted before plugging in the charger.
  • Page 65 My tablet can't connect to the internet • Make sure that the internet access service of your SIM card is available. • Check your tablet's internet connection settings. • Make sure that you are in a place with network coverage. • Try connecting at a later time or another location.
  • Page 66 My tablet can't receive incoming calls • Make sure that your tablet is switched on and connected to a network (check for overloaded or unavailable network). • Check your subscription status with your operator (credit, SIM card valid, etc.). • Make sure that you have not forwarded incoming calls.
  • Page 67 • Make sure that the receiver, connector and speaker on your tablet are clean. I can't use the features described in the manual • Check with your operator to make sure that your subscription includes this service. • Make sure that this feature doesn't require an TCL accessory.
  • Page 68 • Make sure that the two tablets are within Bluetooth’s detection range. The battery drains too fast • Make sure that you follow the complete charge time (minimum minutes). • After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication.
  • Page 69 After a factory data reset is performed, I can't use my tablet without entering Google account credentials • After a reset is performed, you must enter the original Google account credentials that were used on this tablet. • If you don’t remember your Google account credentials, complete Google account recovery procedures.

  • Page 70: Specifications

    Specifications ...... Processor : MT8788A Platform : Android Q Memory : 9295G: (64GB ROM + 4GB RAM) 9295G1: (32GB ROM + 3GB RAM) Dimensions (LxWxT) : 247.8*157.56*7.65mm Weight : 470g Display : 1200*2000 FHD Network : Wi-Fi GPS : Connectivity : • Bluetooth BT5.0...
  • Page 71 • Wi-Fi 802.11a/b/g/n/ac • Audio jack USB • USB Type C Camera : • 8 megapixel front camera • 13 megapixel rear camera Audio supported formats : AAC LC, HE-AACv1 (AAC+), HE-AACv2 (enhanced AAC+), AAC ELD (enhanced low delay AAC) AMR-NB), AMR-WB, FLAC, MP3, MIDI, Vorbis, PCM/WAVE Video supported formats : H.263, H.264 AVC, H.265 HEVC, MPEG-4 SP, VP8,...

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