Poly VVXD230 DECT Cordless Telephone
Quick User Guide
This guide describes the basic features and operation of
the Poly model VVXD230 cordless telephone. For more
information including a video tutorial, please visit the
Star2Star Knowledge Base at knowledge.star2star.com
Note that these instructions cover the operation of this
phone on both the StarCloud and StarCloud+ Systems.
Copyright 2019, Star2Star Communications, LLC. Star2Star and StarSystem are
registered trademarks of Star2Star Communications.
Poly is a trademark of Plantronics, Inc.
V 1.01 12-10-19
Introduction:
The VVX D230 DECT IP Phone is an IP based cordless phone
that you can use to manage calls to your line at any time
while you're away from your desk.
Overview of Your Phone:
The VVXD230 consists of a base unit (shown at left) and
one or more handsets. A single base unit can connect up to
8 handsets.
The base station acts as a charger
for one phone. Additional
handsets are supplied with their
own charger.
Each handset has its own exten-
sion number and each operates
independently of the others.
The handset has an earpiece at
the top, just below the Poly logo.
The microphone is at the opposite
end, just above the bottom of the
phone.
A large color display shows the
phone's status; when the phone
is idle, it will display the date and
time along with the extension
number. Icons at the top left and
top right show the phone's signal
and battery status. A number next
to the battery icon identifies the
handset.
Two buttons immediately below
the display are used as multi-
purpose "soft" keys. A 4-way
keypad with a center "OK" button
is used to navigate the phone's menu system.
The Green phone icon
is used to place a call, and the
red phone icon
disconnects a call.
Registering the Handsets:
Each base unit can connect up to 8 handsets. Before you
can use a handset, it must be registered with the base
unit. This process takes only a few seconds, and it only
needs to be done once. To register a new handset, follow
these steps:
1. Press and hold the FIND button on the base station
for 5 or more seconds.
2. On the wireless handset, go to Menu > Settings >
Registration.
3. Select Register.
4. When the handset finds the base station, it asks you
to register to it.
5. Select Yes.
When the registration is successful, the screen will
display a message.
To Make a Call:
Enter the desired number on the keypad and press
the green
call button. You can also place a call
by entering the number on the keypad first, and then
pressing the call button.
To make a call using the built-in speakerphone, place the
call as described above, and then press the speaker key
at the bottom left of the keypad. The speaker icon will
glow green when the speaker is in use. The speaker is
located on the rear of the phone.
Answering Incoming Calls:
Press the green Call key
or the speaker icon while
the phone is ringing.
Adjusting the Volume:
Press the Up and Down arrows on the 4-way keypad
during a call to adjust the earpiece volume. To ajdust
the speakerphone volume, press up or down while the
speakerphone is in use.
To adjust the ringer volume, press the Up or Down ar-
rows while the phone is idle.
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