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Troubleshooting
Problem
Possible Cause
Toast lever will not lock
Cord not plugged in
in place
OR
Serving tray not open
Food slides onto serving
Internal rack not closed
tray without toasting
Internal rack won't close.
Not enough time passed
to allow rack to
automatically close
Food is not toasted on
Bagel setting was used
both sides
Crust side of bagel is too
Bagel setting was not
dark
used
Food item is too dark or
Browning level was set
burnt
too high
Food does not slide out
Uneven or ragged edges
onto serving tray
of food item are caught
on internal rack
8
Remedy
Plug toaster into
electrical outlet
Open the serving tray
Carefully insert food into
toaster; do not drop in
Gently pull up on the
toast lever to close
internal rack
Do not press BAGEL
when items need to be
toasted on both sides
Press BAGEL when
toasting bagels
Turn browning control
knob to a lower setting
Trim ragged edges on
food before toasting
Wards.com
Helpful Hints
• This toaster is designed to heat faster than conventional toasters. We
recommend that you start at a lower browning level than you normally
would use and adjust as needed.
• Wheat and whole grain breads tend to need longer toasting time, which can
be achieved by setting a slightly darker browning level.
• Toasting frozen foods usually requires a darker browning level.
• Factors such as grain type, thickness of food item or moisture, sugar and
starch content can affect how the food will toast. When in doubt, start on a
low browning level and work to a darker setting as needed.
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