ZOMEWORKS Track Rack F Series Troubleshooting

F-SERIES TRACKER TROUBLESHOOTING
TRACKER SITS LEVEL, LEANS TO ONE SIDE, OR DOES NOT MOVE:
1. Manually move tracker through its entire range of motion. Check for any mechanical interference and
correct if necessary. If your Tracker™ does not come with sealed bearings, you must grease the bearings
regularly at least twice a year (See warranty).
2. Check shadow plates for proper installation. The tracker will not work without them.
3. Be sure the Track Rack™ is pointing south (in the Northern Hemisphere) and the copper transfer tube is
mounted on the south end of the frame, and is not crimped in any way.
4. Check for any wiring which may stop the Track Rack™ from turning freely. Check wiring and junction
boxes for equal balancing on the east and west sides.
5. A shock absorber may be sticking. On a calm sunny day remove shocks at the Truss Tubes. If it tracks
without the shocks, call ZOMEWORKS. The shock absorbers may be defective. (Shocks are warranted
for 2 years).
6. The Track Rack™ moves when sunlight warms one canister which then forces liquid into the other canister.
You may simulate the sunlight's effect by warming the lower canister with a hair dryer or carefully with a
hand torch (Alternately, you may also cool the upper canister with wet towels or a cold water spray).
Within 10 minutes, the Tracker should begin to rotate towards the cooler canister. If the Track Rack™ does
not move, and you have checked the assembly for movement, the Tracker may have lost its charge. Call
your dealer or your ZOMEWORKS representative.
TRACKER IS SLOW TO WAKE UP:
1. Check that Track Rack™ is getting full early morning sun shining underneath the tracker. The wake up fin
must see the sun.
2. Check modules and electrical junction boxes for equal balancing on the east and west sides.
3. Check bearings for lubrication so the tracker moves freely.
NOTE: If the Track Rack™ is installed in a corrosive climate, check the axle and bearings frequently for
rust or corrosion; if you do not have sealed bearings you will need to grease yours 2 - 3 times per year.
Coating the axle and bearings with grease will help prevent corrosion.
4. The shock absorbers may be sticking when collapsed or extended. Remove the shock bolt at the truss tube
and check the shock motion for "stick". If the tracker "wakes up" without the shocks, the shocks are likely
defective. Contact your dealer or ZOMEWORKS for replacement. Do not leave the tracker defenseless
with out shocks; a strong wind could damage it. Tie it down.
TRACKER DOES NOT HIT THE BUMPER STOPS:
1. The tracker is very effective even if it doesn't track to the bumper limits. The bumper stops are set for
approximately 90° of rotation.
2. To increase the rotation, raise the counterweight. But remember; raising the counterweight will make the
tracker less stable in the wind. For optimum performance you must balance rotation against stability. If the
tracker rotates further to one side than the other, the tracker may be out of balance, refer to Step 10, Page 14
of the instructions and rebalance the rack.