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ZaapTV HD809N User Manual
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ZaapTV HD809N User Manual

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Summary of Contents for ZaapTV HD809N

  • Page 3: Important Safety Instructions

    During Installation • Do not place the ZAAPTV device in an enclosed area where the cooling vents are blocked or impede the flow of air through the ventilation openings. •...
  • Page 8 Turning power on and off Plug in the supplied power adapter to the electrical outlet and to the back of the ZAAPTV HD809 device. Use the remote control to turn the device on (blue light). Pressing the power button again will put the ZAAPTV HD809 device into standby or off mode (standby –...
  • Page 9 3) Resolution – Select 720p for older Televisions or if you are uncertain. For new Televisions select 1080p. 4) Audio – Select PCM. Do not select HDMI pass-through as you will not have any sound.
  • Page 10 Cable. If selecting Wi-Fi, please enter your password now. 6) Your ZAAPTV HD809 device will now Restart and begin Loading. Please be patient as it may take up to 1 minute to load. During this time you will have a Black Screen on your Television.
  • Page 11 7) Authorisation Required – Click OK to Proceed 8) Proceed to https://globetv.com.au/contact to Submit your Device Authorisation Code...
  • Page 12 COMPLETING THE AUTHORISATION PROCESS AND ENROLLING YOUR DEVICE Please follow the instructions on the following pages to Activate your device. Proceed to https://globetv.com.au/contact...
  • Page 13 When you have submitted your form, our Technical Department will manually Authorise your device. You will see the following screen upon successful Authorisation: COMPLETING THE SERVICE ACTIVATION Following the loading, you will be asked to enter your Product Activation Key also known as the PIN, Renewal PIN or Voucher.
  • Page 14 2) Click on Add Subscription 3) Type in your PIN / Voucher – this is a 16 digit Alphanumeric PIN / Voucher 4) Press OK on the blue arrow. Your Service is now Activated. CONGRATULATIONS. YOU ARE NOW READY TO START WATCHING YOUR FAVOURITE TV SHOWS.
  • Page 15 SELF DIAGNOSE AND EASY TROUBLE SHOOTING GUIDE Problem Question 1: No video or picture? Solution: Switch off your ZaapTV box for 5 minutes, check all cables and then put the power back on. Question 2: Picture through ZAAPTV breaks up constantly? Solution: Call your Internet Provider to check whether you have exceeded your download monthly data limit and to also check internet speed.
  • Page 16 Move your wireless Modem Router to another location preferably closer • to your TV where your ZAAPTV device is installed, especially if you are using Wi-Fi and if the distance between your modem and ZAAPTV device is more than 7m Place your modem on a desk or on top of an elevated shelf where the WiFi •...
  • Page 17 Use an Ethernet Cable to connect your ZAAPTV device to your modem directly. You can do this yourself by running a ready-made Cat6/7 Ethernet Cable from your modem to the ZAAPTV device or you will need to engage a qualified Electrician to run an Ethernet Cable and have it installed...
  • Page 18 MOBILE PHONE If you are experiencing streaming problems and don’t know if it is your Internet Provider or the ZAAPTV device which has a problem, then you can try the following to help diagnose the problem: Power cycle your ZAAPTV device and Modem/Router...
  • Page 19 Setting up your ZAAPTV to work with Wi-Fi 1. Turn on your ZAAPTV device and wait for it to load 2. From the Main Menu, select Applications and press ok 3. Select Settings and press ok 4. Select Network and press ok 5.
  • Page 20 2. Remove the power to your ZAAPTV device 3. Re-connect the power to your Modem/Router and wait 10 minutes 4. Re-connect the power to your ZAAPTV device and check the channels again If the problem persists, check your Modem/Router and confirm the Internet Light is on.

  • Page 21: Factory Reset Instructions

    DO NOT PRESS HARD ON THE RESET BUTTON AS YOU WILL DAMAGE THE DEVICE. 3. Apply Power to your ZAAPTV device whilst holding the paperclip for 10-15 seconds 4. Using your Remote Control, go down to Wipe Data/Factory Reset, press OK 5.
  • Page 22 HOW TO SETUP YOUR ZAAPTV DEVICE TO CONNECT TO YOUR WI-FI When you see the error message stating there is no Internet Connection, either press the Back Button on the Remote Control or press Cancel 1. Select Applications from the Main Menu and press ok 2.
  • Page 23 STEP 1: Select Applications from the Main Menu and press ok STEP 2: Select Settings and press ok...
  • Page 24 STEP 3: Select Wi-Fi and choose the name of your Wi-Fi. Press OK and enter the password. STEP 4: Click on the Blue Arrow to submit your Password.
  • Page 25 STEP 5: Then click on Connect. If it says Wi-Fi is connected, then just go back to the main screen and press on TV Channels.
  • Page 29 Phone …………………………………………………………………………. Mobile …………………………………………………………………………. Email address Product Information Date of Purchase ……………………………………………… Customer Number ……………………………………………… Invoice Number ……………………………………………… RA Number ……………………………………………… (required as delivery may not be accepted) Item Description Model Serial Number ZaapTV MaaxTV AraabTV IPTVone Other Android device...

  • Page 30: Fault Description

    Warranty / Return Authorisation form continued Fault Description (Please be specific about fault. Do not leave blank or write 'faulty') General Conditions – Full Terms and Conditions and policy details are available on the GlobeTV.com.au website • Purchasers claiming warranty or credit / refund must supply a copy of receipt as Proof of Purchase.
  • Page 31 As such, the devices are sold "as is". ZAAPTV, MAAXTV, ARAABTV devices provide streams of all the channels as they are available on the internet. © 2009 – 2019 All Rights Reserved.
  • Page 32 Service. All products initially come with a service agreement after the first date of registration. ZAAPTV CLOODTV4U , ZAAPTV HD509N, MAAXTV LN6000N & MAAXTV LN5000N all come with a 3 year service agreement after the registration of the unit. AraabTV, DeesiTV, ZAAPTV GREEK TV, ZAAPTV "X", ZAAPTV HD609, ZAAPTV HD709 &...
  • Page 33 USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
  • Page 34 TERMINATION The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.