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TROUBLESHOOTING
PROBLEM
Sound breaks up or fades
in and out
The other party on the call
can't hear my voice
My earbud doesn't power
on when removed from
the case.
For the best Bluetooth connection, keep source device in direct view of the
headset. The human body may interfere and weaken signal in some conditions.
SPECIFICATIONS
Dimension:
Earbud: 0.55"(D) x 0.82"(L) (14x21mm)
Portable charging case:
Size: 3.58" x 1.61" x 0.93"
(91mm x 41mm x 23.5mm)
Weight:
Earbud: 0.18oz (5.2g) each
Portable charging case: 2.93oz (83g)
Battery type:
Rechargeable lithiumion polymer battery
Battery input:
Earbud: 5V / 35mA
Portable charging case: 5V / 1A
Battery output (Portable charging case):
To earbuds: 5V / 200mA
USB Output: 5V/0.5A
User Manual
PROBABLE CAUSE
SOLUTION
Headset is too far away
Keep source device close and
from the source device;
in direct view of the headset.
Interference between the
Do not cover with
headset and the source
your hands or arms.
device; The human body
may interfere and weaken
signal in some conditions.
Environment is too noisy;
Remove anything covering
Headset is covered during
the headset; Speak louder
the call, for example, by
and call in a quiet environ-
hair or hands.
ment.
The earbuds were not
Make sure the earbud indica-
connected firmly in the
tor is flashing while in the
case while charging.
case to confirm charging.
Earbuds can be powered on
manually by pressing the
button for 3 sec.
Battery capacity:
Earbud: 55mAh
Portable charging case: 2100mAh
Charging time:
Earbud: ≤90 minutes
Portable charging case: ≤150 minutes
Standby time (power on):
Standby time (power off):
Music time: up to 3.5 hours
Talk time:
Frequency response: 20Hz-20kHz
Bluetooth version: 5.0 Certified
Bluetooth profiles:
HFP, HSP, AVRCP, A2DP, and SPP
Audio enhancements:
Noise reduction and echo cancellation
about 27 hours
about 120 days
up to 3.5 hours
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