Controller
Priority Indicator
Indicates that this
In Use Indicator
controller is setting the
Indicates that hot water
water temperature.
is being supplied.
Priority Mode Button
When no water is
Temperature Display
being supplied,
Indicates temperature
pressing this button
setting or flashes
allows this controller to
diagnostic code.
set the water
temperature.
MC-91-2US
Thermostat
Power Button
Diagnostic Use of the Controller
1. To display the most recent diagnostic codes press and hold the
power button for 2 seconds on the J-C100 controller.
2. To enter or exit the maintenance monitor information mode press
and hold the minus button for 2 seconds and without releasing it
press the power button.
N
. o
D
a
a t
U
n
t i
01
W
a
e t
f r
o l
w
a r
e t
0
1 .
g
a
/ l
m
02
Outgoing water temperature
Degrees Fahrenheit
To Change the Temperature Scale (ºF / ºC)
With the water heater turned off, press and hold the power
button until the display changes to the other temperature scale
(about 5 seconds).
To Turn Off the Controller Sound (Mute)
To turn the sound off (mute), press and hold both the + and -
thermostat buttons until a "beep" is heard (about 5 seconds).
Locking the Controller
The J-C100 controller can be locked or unlocked by pressing the
Priority button and the plus button together for 5 seconds. A beep will
sound confirming that the controller is locked. The display will
alternately show "LOC", the temperature setting, and a diagnostic
code if one has been activated. All of the controllers in the system
are also locked.
To unlock the controller press the Priority button and the plus button
together for 5 seconds.
Gas Pressure Setting
NOTE: For additional installation and commissioning information refer
to the Operation and Installation Manual.
WARNING
This appliance must be installed,
serviced and removed by a trained
and qualified person. During pressure testing of the consumer piping,
ensure gas valve is turned off before unit is shut off. Failure to do so
may result in serious injury to yourself or damage to the unit.
APPLIANCE OPERATING PRESSURES
Table 1
Gas Inlet Min./Max
Forced Low
Water
Inlet Max.
NAT.G
LPG
NAT.G
LPG
0.61"W.C. 0.87"W.C.
Short flue length
4"W.C.
8"W.C.
J-S199F
1
5
0
P
I S
/10.5"W.C.
/13.5"W.C.
Long flue length
0.61"W.C. 0.95"W.C.
0.61"W.C. 0.87"W.C.
Short flue length
5"W.C.
8"W.C.
J-S180F
1
5
0
P
I S
/10.5"W.C.
/13.5"W.C.
Long flue length
0.61"W.C. 0.95"W.C.
Commissioning
With all gas appliances in operation at maximum gas rate, the
flowing inlet pressure at the incoming test point on the Jacuzzi
water heater should read 4" W.C. - 10.5" W.C. on natural gas
and 8" W.C. - 13.5 W.C. on propane gas. If the pressure is
lower, the gas supply is inadequate and the unit will not operate
to specification. Check the gas meter regulator and pipework for
correct operation/sizing and correct as required.
Troubleshooting
Important Safety Notes
There are a number of (live) tests that are required when fault
finding this product. Extreme care should be used at all times to
avoid contact with energized components inside the water heater.
Only trained and qualified service technicians should attempt to
repair this product. Before checking for resistance readings,
disconnect the power source to the unit and isolate the item from
the circuit (unplug it).
(SV1, SV2, SV3 , SV4 and POV) Gas valve and Modulating solenoids: (Set meter above 2K)
Wire color
Voltage
Resistance
Connector #
(Main) Black - Grey
11 ~ 13 VDC
24 ~ 28 ohms
D1
(SV1) Black - Blue
11 ~ 13 VDC
36 ~ 42 ohms
B3
(SV2) Black - Yellow 11 ~ 13 VDC
36 ~ 42 ohms
B2
(SV3) Black - Red
11 ~ 13 VDC
36 ~ 42 ohms
B4
(SV4) Black - Orange
11 ~ 13 VDC
35 ~ 41 ohms
B1
(POV) Pink - Pink
2 ~ 15 VDC
67 ~ 81 ohms
D1
(M) Water Flow Control Device Servo or Geared Motor:
Red - Pink
5 ~ 8 VDC
44 ~ 52 ohms
G2
White - Blue
5 ~ 8 VDC
44 ~ 52 ohms
G2
Grey - Brown
N / A
N / A
G2
Grey - Orange
N / A
N / A
G2
NOTE: The grey wire listed above turns to black at G connector on the PCB.
(QS) Water Flow Sensor:
Black - Red
11 ~ 13 VDC
5.5 ~ 6.2 K ohms
L3
Yellow - Black
4 ~ 7 VDC
1 ~ 1.4 Mega ohms L3
By-pass Flow Control:
Red - Pink
G
1
2 ~ 6 VDC
44 ~ 52 ohms
White - Blue
G1
(IG) Ignition System:
Grey - Grey
90 ~ 110 VAC
N / A
C1
(FM) Combustion Fan Motor:
Red - Black
6 ~ 45 VDC
N / A
L2
White - Black
5 ~ 10 VDC
N / A
L2
Yellow - Black
11 ~ 13 VDC
N / A
L2
Set your meter to the hertz scale. Reading across the white and black wires at terminals 3 and 5
you should read between 60 and 420 hertz.
Thermal Fuse / Overheat Switch:
B8
White - White
11 ~ 13 VDC
Below 1 ohms
B7
Dip Switches Settings
Adjust switches 2 and 3 of Dip SW1 (upper side) depending
on your altitude according to the table below.
Dip SW1
High Altitude
Dip SW
No.
Level 0
2
Off
High Altitude
0-2000 ft
3
Off
(0-610 m)
Gas Pressure Setting
Ensure gas pressure check under Commissioning has been
completed first! The regulator is electronically controlled and
factory pre-set. Under normal circumstances it does not require
adjustment during installation. Make adjustments only if the unit is
not operating correctly and all other possible causes for incorrect
operation have been eliminated.
1. Turn OFF the gas supply.
2. Turn OFF the water supply.
3. Remove the front panel (four screws).
4. Check the gas type using the data plate on the side of the unit.
Confirm that the gas type switch is in the correct position
(switch 1 of Dip SW2 is ON for natural gas, NG, and OFF for
propane gas, LPG.) Figure 1.
5. Remove the screw and attach the manometer to the burner test
point located on the gas control. Figure 2.
6. Turn on the gas supply and the power supply.
7. Flow water through the water heater at the maximum flow rate
obtainable. (At least 3 gallons per minute is recommended. If
there is not enough water flowing, the water heater could shut
off or sustain damage due to overheating.)
8. Move switch 8 of Dip SW1 to ON. Figure 3.
9. Push the PC board switch A for one second. Figure 4.
n i
10. Calibrate "Forced Low" combustion using switch A (up) and
switch B (down).
11. Move switch 8 of Dip SW1 to OFF and then back to ON.
Figure 6.
12. Push the PC board switch B for one second. Figure 4.
13. Calibrate "Forced High" combustion using switch A (up) and
switch B (down).
14. Move switch 8 of Dip SW1 to OFF. Figure 5.
15. Close hot water taps.
16. Turn off gas supply and 120 V power supply.
17. Remove manometer and re-install allen head plug.
18. Turn on the gas supply and 120 V power supply.
19. Operate the unit and check for gas leaks.
20. Install the front panel using four screws.
Dip SW1
Dip SW2
Fig. 1
Forced High
NAT.G
LPG
3.0"W.C.
4.8"W.C.
2.3"W.C.
3.7"W.C.
Dip SW1
2.5"W.C.
3.9"W.C.
2.3"W.C.
3.7"W.C.
Fig. 3
Dip SW1
i F
. g
5
Flame Rod:
Place one lead of your meter to the flame rod and the other to ground.
With the unit running you should read between 5-150 VAC. Set your
meter to the μ amp scale and series your meter in line with the flame
rod. You should read 1 μ amp or greater for proper flame circuit. In
the event of low flame circuit remove the flame rod and check for
carbon or damage.
Heat Exchanger, Outgoing Water Temperature and
Inlet Thermistors:
Check all thermistors by inserting meter leads into each end of the
Pin #'s
B3 - B4
thermistor plug. Set your meter to the 20 K scale and read
4 - 6
resistance. Applying heat to the thermistor bulb should decrease
4 - 7
the resistance. Applying ice to the thermistor bulb should increase
4 - 5
the resistance. See below for examples of typical temperatures and
4 - 8
resistance readings.
1 - 2
Example:
59°F = 11.4 ~ 14K
86°F = 6.4 ~ 7.8K
3 - 4
113°F = 3.6 ~ 4.5K
1 - 2
5 - 7
Outgoing Water Thermistor:
6 - 7
White - White
N / A
See example above E5
Blue - Blue
N / A
See example above E5
Heat Exchanger Temperature Thermistor:
Pink - Pink
N / A
See example above E4
E10 - G7
E1 - G7
Inlet Thermistor:
White - White
N / A
See example above E7
Remote Controls:
12 - 13
10 - 11
Terminals J
10 ~ 13 VDC
1.5 ~ 3.0 K ohms
Frost Protection:
1 - 3
This unit has frost protection heaters mounted at different points to
protect the water heater from freezing. All of them should show a
positive resistance reading.
5 - 6
3 - 5
4 - 5
Amp Fuses:
This unit has one inline (10) amp glass fuse. Remove the fuse and
check continuity through it. If you have continuity through the fuse
B1 - E10
then it is good. Otherwise the fuse is blown and must be replaced.
J-S199F
J-S180F
LPG
NAT.G
LPG
ON
ON
ON
O
O
O
1
1
1
2
2
2
F
F
F
3
3
3
F
F
F
4
4
4
5
5
5
6
6
6
7
7
7
8
8
8
ON
ON
ON
O
1
O
1
O
1
F
2
F
2
F
2
3
3
3
F
F
F
4
4
4
5
5
5
6
6
6
7
7
7
8
8
8
WARNING
DO NOT adjust the other dip switches unless specifically instructed
to do so. Incorrect Dip Switch Settings can cause the Jacuzzi water
heater to operate in an unsafe condition and may damage the water
heater and void the warranty.
NOTES
Level 1
Level 2
Off
On
On
2001-5200 ft
5201-7700 ft
On
Off
On
(610-1585 m)
(1585-2347 m)
03
Power interruption during Bath fill (Water will not flow when
power returns)
•
Turn off all hot water taps. Press ON/OFF twice.
Air Supply or Exhaust Blockage
10
•
Ensure approved venting materials are being used.
•
Check that nothing is blocking the flue inlet or exhaust.
•
Check all vent components for proper connections.
•
Ensure vent length is within limits.
•
Verify dip switches are set properly.
•
Check fan for blockage.
11
No Ignition
•
Check that the gas is turned on at the water heater, meter, or cylinder.
•
If the system is propane, make sure that gas is in the tank.
•
Ensure appliance is properly grounded.
•
Ensure gas type and pressure is correct.
•
Ensure gas line, meter, and/or regulator is sized properly.
•
Bleed all air from gas lines.
•
Verify dip switches are set properly.
•
Ensure igniter is operational.
•
Check igniter wiring harness for damage.
•
Check gas solenoid valves for open or short circuits.
•
Remove burner cover and ensure burners are properly seated.
•
Remove burner plate; inspect burner surface for condensation/debris.
12
No Flame
•
Check that the gas is turned on at the water heater, meter, or cylinder.
•
Check for obstructions in the flue outlet.
•
If the system is propane, make sure that gas is in the tank.
•
Ensure gas line, meter, and/or regulator is sized properly.
•
Ensure gas type and pressure is correct.
•
Bleed all air from gas lines.
•
Ensure proper venting material was installed.
•
Ensure condensation collar was installed properly.
•
Ensure vent length is within limits.
•
Verify dip switches are set properly.
•
Check power supply for loose connections.
•
Check power supply for proper voltage and voltage drops.
•
Ensure flame rod wire is connected.
•
Check flame rod for carbon build-up.
•
Disconnect and reconnect all wiring harnesses on unit and
PC board.
•
Check for DC shorts at components.
•
Check gas solenoid valves for open or short circuits.
•
Remove burner plate; inspect burner surface for condensation/debris.
•
Check the ground wire for the PC board.
14
Thermal Fuse
•
Check for restrictions in air flow around unit and vent terminal.
•
Check gas type of unit and ensure it matches gas type being used.
•
Check for low water flow in a circulating system causing short-cycling.
•
Ensure dip switches are set to the proper position.
•
Check for foreign materials in combustion chamber and exhaust piping.
•
Check heat exchanger for cracks or separations.
•
Check heat exchanger surface for hot spots which indicate
blockage due to scale build-up. Refer to instructions in manual
for flushing heat exchanger. Hard water must be treated to
Fig. 2
prevent scale build up or damage to the heat exchanger.
•
Measure resistance of safety circuit.
•
Ensure high fire and low fire manifold pressure is correct.
•
Check for improper conversion of product.
16
Over Temperature Warning
•
Check for restrictions in air flow around unit and vent terminal.
•
Fig. 4
Check for low water flow in a circulating system causing short-cycling.
•
Check for foreign materials in combustion chamber and exhaust piping.
•
Check for blockage in the heat exchanger.
Dip SW1
19
Electrical Grounding
•
Check all components for electrical short.
i F
. g
6
32
Outgoing Water Temperature Sensor
33
Heat Exchanger Outgoing Temperature Sensor
•
Check sensor wiring for damage.
•
Measure resistance of sensor.
•
Clean sensor of scale build-up.
•
Replace sensor.
34
Combustion Air Temperature Sensor Fault
•
Check for restrictions in air flow around unit and vent terminal.
•
Check sensor wiring for damage.
•
Measure resistance of sensor.
•
Clean sensor of scale build up.
•
Ensure fan blade is tight on motor shaft and is in good condition.
•
Replace sensor.
140°F = 2.2 ~ 2.7K
221°F = 0.6 ~ 0.8K
2 - 3
4 - 5
4 - 7
4 - 9
J
1 - 2
NAT.G
ON
O
1
2
F
3
F
4
5
6
7
8
ON
O
1
F
2
OUTDOOR
3
MODEL ONLY
F
4
5
6
7
8
Level 3
7701-10200 ft
(2347-3109 m)
Diagnostic Codes
51
Inlet Water Temperature Sensor (J-S199 only)
•
Check sensor wiring for damage.
•
Measure resistance of sensor.
•
Clean sensor of scale build-up.
•
Replace sensor.
52
Modulating Solenoid Valve Signal
•
Check modulating gas solenoid valve wiring harness for
loose or damaged terminals.
•
Measure resistance of valve coil.
61
Combustion Fan
•
Ensure fan will turn freely.
•
Check wiring harness to motor for damaged and/or loose
connections.
•
Measure resistance of motor winding.
65
Water Flow Servo
•
The water flow control valve has failed to close during the bath fill
function. Immediately turn off the water and discontinue the bath fill
function. Contact a licensed professional.
70
PC Board
•
Check PC board DIP switches for correct positons.
•
Check the connection harness at the connection on the PC board.
•
Replace PC board.
71
Solenoid Valve Circuit
•
Replace the PC Board.
72
Flame Sensing Device
•
Verify flame rod is touching flame when unit fires.
•
Check all wiring to flame rod.
•
Remove flame rod;check for carbon build-up; clean with sand paper.
•
Check inside burner chamber for any foreign material blocking flame
at flame rod.
•
Measure micro amp output of sensor circuit with flame present.
•
Replace flame rod.
79
Water leakage detected
•
Turn off water supply and contact licenced professional.
LC#
Scale Build-up in Heat Exchanger
maintenance code history "00" is substituted for "LC")
•
LC0~LC9 indicates that there is scale build up in the heat exchanger
and that the heat exchanger needs to be flushed to prevent damage.
Refer to the flushing instructions in the manual. Hard water must be
treated to prevent scale build up or damage to the heat exchanger.
•
To operate the water heater temporarily until the heat exchanger can
be flushed, push the power button on the temperature controller 5
times. Repeated LC# codes will eventually lock out the water heater.
Maintenance Performed
FF
•
Indicates a service provider performed maintenance or repair. Enter
this code by pressing plus, minus button, and power simultaneously.
No Code (Nothing happens when water flow is activated.)
•
Clean inlet water supply filter.
•
On new installations ensure hot and cold water lines are not reversed.
•
Verify you have at least the minimum flow rate required to fire unit.
•
Check for cold to hot cross over. Isolate circulating system if present.
•
Turn off cold water to the unit, open pressure relief valve; if water
continues to flow, there is bleed over in your plumbing.
•
Verify turbine spins freely.
•
Measure the resistance of the water flow control sensor.
•
If the display is blank and clicking is coming from the unit, disconnect
the water flow servo motor (GY, BR, O, W, P, BL, R). If the display
comes on then replace the water flow servo motor.
Wire Diagram
OUTDOOR
MODEL
ONLY
J-S199
MODEL
ONLY
INDOOR MODEL
ONLY
INDOOR
MODEL
ONLY
INDOOR
MODEL
ONLY
070 00012 35514 6
(when checking
J-LINK
INDOOR
MODEL
ONLY
J-S199 MODEL
ONLY
J-S199F
J-S180F
U307-1009
(01)
Need help?
Do you have a question about the J-C100 and is the answer not in the manual?
Questions and answers
What is kw rating and gallon per minute on j-c100
The Jacuzzi J-C100 requires a minimum water flow rate of at least 3 gallons per minute. The kW rating is not specified in the provided context.
This answer is automatically generated