Page 1 4020 4-bay Desktop Network Storage USER’S MANUAL P/N: N0042000 Rev. 2.6...
Page 2 © Copyright 2007, freeStor and the freedom9 company logo are trademarks or registered trademarks of Freedom9 Inc. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior to written consent of Freedom9 Inc.
Page 4: Table Of Contents
INTRODUCTION... 1 1.1 T ... 1 ERMINOLOGY 1.2 S YSTEM ENEFITS AND 1.3 P RODUCT PECIFICATIONS 1.4 F ... 3 RONT ANEL 1.5 P ACKAGE ONTENTS 1.6 R ... 4 ANEL 1.7 R ... 4 EQUIREMENTS INSTALLATION AND SETUP... 6 2.1 H RIVE NSTALLATION...
Page 5 4.2.4 TARTING 4.2.5 CTIVATING ICENSE 4.2.6 ROTECTING 4.2.7 ANUALLY ACKING 4.2.8 TOPPING A ACKUP OR 4.2.9 HANGING THE ACKUP 4.2.10 R ECEIVING VENT 4.2.11 C HANGING THE ECOVERY 4.3 S YSTEM ESTORATION WITH 4.3.1 ECOVERING ILES 4.3.2 ECOVERING A 4.3.3 ECOVERING A YSTEM 4.3.4...
Page 6 1-1: F ... 3 IGURE RONT ANEL 1-2: R ... 4 IGURE ANEL 2-1: SATA C IGURE ONNECTOR 2-2: A IGURE TTACHING THE 2-3: W IGURE ELCOME 2-4: L IGURE ICENSE GREEMENT 2-5: C IGURE USTOMER NFORMATION 2-6: D IGURE ESTINATION OCATION 2-7: S...
Page 7 3-24: F IGURE IRMWARE 3-25: USB P ... 44 IGURE 3-26: S IGURE YSTEM 3-27: N IGURE ETWORK 3-28: D ... 49 IGURE ISKS 3-29: E IGURE XPAND HARED 3-30: D IGURE ONFIGURATION 3-31: D IGURE PACE 3-32: D IGURE ONFIGURATION 3-33: D IGURE...
Page 8: Introduction
1 Introduction The freeStor 4020 is an intelligent network storage solution for small office, medium office, and home network environments. The freeStor 4020 features an integrated file server with system backup, system recovery, and managed shared files by user names or groups. The freeStor 4020 can connect to a Gigabit Ethernet network and can support up to 4 3.5”...
Page 9: Product Specifications
RAID Levels DiskSafe Express Licenses USB Port Limitations The freeStor 4020 is designed to work with up to two USB devices. The USB devices can either be printers or external storage devices (hard drives or flash drives). The following limitations apply: •...
Page 10: Front Panel
LEDs start flashing to turn it off. This LED lights up BLUE when the hard disks reach their maximum Status LED storage capacity. RAID LED This LED lights up RED when RAID 0 is used, ORANGE when RAID 1 or RAID 10 is used, GREEN when RAID 5 is used, and is off if no RAID is used.
Page 11: Package Contents
10/100 Mbps network, and ORANGE when connected to a gigabit network. Reset Button Press the “Reset” button for three seconds the unit to system defaults. 1.7 Requirements Before using the freeStor 4020, the following minimum requirements must be met: Figure 1-2: Rear Panel System Fan Gigabit Ethernet Port...
Page 12 Web Browser Microsoft Internet Explorer 6.0 or above or Mozilla Firefox 1.06 or above Network Environment TCP/IP network environment Serial ATA hard disk At least one Serial ATA HDD installed with at least 80GB capacity All clients using DSE must meet the following requirements: BIOS Client PCs must be able to boot from a CD Windows Server 2003, Windows XP, or Windows 2000 (Professional,...
Page 13: Installation And Setup
4. After the tray has been inserted, push the handle back into position to lock the tray in place. 5. Repeat steps 1-4 for the remaining hard drives that need to be installed. 6. Connect the power cable to the back of the freeStor 4020 and plug the other end of the cable into a power socket.
Page 14: Storage System Console Installation
The Storage System Console is a Windows application included with the freeStor 4020. The software allows you to discover and access all freeStor 4020’s on the network. Although not required, the Storage System Console makes configuring and managing the units much easier.
Page 15: Figure 2-4: Licensea
4020 User’s Manual 4. Click “Yes” if you agree to the terms of the license agreement (Figure 2-4). If you do not agree to the terms, you cannot install the software. Figure 2-4: License Agreement 5. On the next page (Figure 2-5), enter your name and company name and then click “Next”.
Page 16: Figure 2-6: Destination
6. On the following page (Figure 2-6), click “Next” to install the Storage System Console in the displayed location, or click “Browse…” to select or specify a different location and then click “Next”. 7. Review your selections and click “Next” to proceed (Figure 2-7).
Page 17: Figure 2-8: Installation
8. To complete the installation, click “Finish” (Figure 2-8). Note: If the freeStor 4020 is not directly connected to your computer and your network does not have a DHCP server, you must change the IP address of your computer to use the same subnet as the storage system. (You can change it back after you have configured the storage system.) To do this, access your local...
Page 18: System Setup
Follow these steps to configure the device. 1. Connect the freeStor 4020 to your network. If your network has a DHCP server, the freeStor 4020 will automatically get an IP address from the DHCP server. Otherwise, the freeStor 4020 will default to an IP address of 192.168.0.101.
Page 19: Figure 2-10: Systemi
Note: The operating system and software are installed on each disk in your storage system to ensure that the failure or removal of any one disk will not cause the entire storage system to fail.
Page 20: Figure 2-11: Welcomes
11. The next page contains the End User Software License Agreement (Figure 2-12). If you agree to the terms, click on the “I accept the license agreement” check box and click “Next”. Note: You cannot use the freeStor 4020 if you do not agree to the terms in the End User Software License Agreement.
Page 21: Figure 2-13: Host Name
12. On the next page, enter a host name to identify the freeStor 4020 on the network (Figure 2- 13). The system name can be up to 15 characters long and can only include letters, numbers, and hyphens. To proceed, click “Next”.
Page 22: Figure 2-15: Networks
The options presented on the page vary depending on the number of hard drives in the unit. 16. To add or remove hard drives from the freeStor 4020 at this time, add or remove one drive at a time, and click “Scan” before adding or removing the next drive.
Page 23: Figure 2-17: Disk Space
Note: Once the wizard is completed, reducing the disk allocation for shared folders in the future will result in the deletion of all data on the freeStor 4020. If you plan to back up computers to the unit, it is recommended that you use the minimum amount of space for shared folders, back up all the computers that you plan to protect, and then expand the space allocated for shared folders.
Page 24: Web Management Interface
After logging in, the Home page will be displayed on the screen. The main menu (Figure 3-2) is displayed along the top of every page and allows you to access all of the freeStor 4020’s features. The main menu has the following items: •...
Page 25: Home
Status page displays the space allocated and used for file sharing and backups by the freeStor 4020. Note: The total storage capacity will be less than the total size of all of the hard disks because some of the disk space is needed for the operating system and management software.
Page 26 Clicking on the Connection Status button will display a list of users and the shared folders they are connected to (Figure 3-4). Due to the nature of the NFS protocol, Linux and Mac connections are not listed on this page. Likewise, ongoing backup or recovery activities do not appear on this page.
Page 27: Users
In local authentication mode, by default the freeStor 4020 includes a user named “guest” that has a password of “guest”. Windows and OS X users can access all shared folders that the user “guest”...
Page 28: Figure 3-6: Add Userp
Note: Linux and Mac users must use Network File System (NFS) to access the freeStor 4020. Using this protocol, they are given access based on the computer and not the individual users on the computer. However, in Windows and OS X environments, each computer user can have individual access to a shared folder.
Page 29: Figure 3-7: Cifs Addu
3. For Windows and OS X users, enter the user name and password users have to enter to access their account. Re-enter the password in the last field and click “Done” to continue. The user name can be up to 20 characters long and can include letters and numbers. It cannot begin with a period, contain spaces or a double period, or contain the following characters: / \ [ ] : ;...
Page 30 4. For Linux and Mac users, enter a description of the computer(s) being used to access the freeStor 4020. The Computer description can be the name of the person who typically uses the computer, or any other description that you want to provide to identify the computer in the Users list.
Page 31: Groups
Mac OS X, but you cannot remove any Windows/Mac OS X user. Those can be removed only on the Active Directory server. If you remove a user who is currently connected to the storage system, that user remains connected until the user disconnects from the shared folder or shuts down the computer.
Page 32: Figure 3-10: Add Group
Each user can be a member of multiple groups. For example, the user Alice might be a member of both the Marketing and Executives groups. The freeStor 4020 supports up to 128 groups at any one time. To add a group: 1.
Page 33 Add Selected User(s): All selected users from the Available users list are added to the group. Remove All Users: All users from the Group members list are removed from the group. Remove Selected User(s): All selected users from the Group members list are removed from the group.
Page 34: Changing The Authentication Mode
The group no longer appears in the Groups list. 3.5 Changing the Authentication Mode The freeStor 4020 can run in either Local authentication mode or Active Directory authentication mode. In Local authentication mode, the unit authenticates all users who try to connect to shared folders, and you can add, modify, or remove all types of users (both Windows/Mac OS X and Linux/other Mac users).
Page 35: Figure 3-11: Authentication
You must adjust the storage system time, time zone, or both to ensure that they match. Even if the storage system and Active Directory server are in the same time zone and have the same time, errors might still occur if the Active Directory server adjusts for daylight savings time.
Page 36: Figure 3-12: Actived
Figure 3-12: Active Directory Server Settings Page 7. In the Primary server IP address text box, enter the IP address of your primary Active Directory server. (You cannot use the server’s name.) 8. If desired, enter the IP address of a secondary Active Directory server in the Secondary server IP address text box.
Page 37: Figure 3-14: Actived
12. If you want to specify the name of the organizational unit that contains the users and groups that will be able to access shared folders on the storage system, enter the name in the Organizational unit name text box (up to 256 characters). This unit must not have more than 100 subunits, and the name must be preceded by a forward slash (as in /Sales).
Page 38: Figure 3-15: Actived
Directory server in the User name text box. This account will be used to automatically configure the Active Directory server to allow the storage system to become a trusted member and communicate directly with that server. It is used only when setting up this relationship.
Page 39 3. Make the desired changes, if any, and click “Apply”. The changes must follow the rules as described in the initial configuration instructions. Synchronizing the Active Directory server and the freeStor 4020 By default, the storage system obtains information about users and groups from the Active Directory server every 30 minutes, and you can change this value.
Page 40: Shared Folders
3-17) which allows you to manage the shared folders on the freeStor 4020. By default, the freeStor 4020 includes a shared folder named public, and all Windows and OS X users can access it and create, modify, or delete files in the folder unless you change the list of authorized users or their access rights.
Page 41: Figure 3-18: Add Shared
Notes: • The Shared folders list includes usbdisk1 and usbdisk2, whether or not any USB disks have been connected to the storage system. • Shared folders created as a result of creating Windows/OS X users do not appear in the Shared folders list.
Page 42: Figure 3-19: Cifs Adds
Figure 3-19: CIFS Add Shared Folder Page 3. For Linux/Mac users, the Mount path indicates the path that those users will specify when accessing the shared folder. As you enter a shared folder name in the text box, the same name is appended to the mount path.
Page 43: Figure 3-21: Nfs Define
Figure 3-21: NFS Define Folder Permissions Page 5. From the Unauthorized users list, select the name of the user(s) who should be given access this shared folder. To select multiple, contiguous users, hold down the Shift key and select the first user, then select the last user. All users between the first and last selected user are selected.
Page 44 which users can access it and what level of access they have. Shared folders that are created as a result of creating Windows/OS X users do not appear in the Shared folders list and cannot be modified. These folders automatically provide only the associated user with read/write access to that folder.
Page 45: Managing Backups
To remove a USB drive from the unit, use the Manager to disconnect it. Then physically unplug the USB drive from the freeStor 4020. Even after you physically unplug the USB disk, it remains in the Shared folders list. This ensures that you don’t have to re-assign users if you later reconnect the USB...
Page 46 If a user ever has to recover a disk using the recovery CD or remotely boot from a backup on the storage system, the user will be prompted for a password to do so. The user has to provide this password when protecting the disk. However, if the user forgets it, you can reset the password from this page.
Page 47 If you remove DiskSafe Express from a particular computer, or if you change the computer name, the original computer name remains on the storage system and counts toward the total number of computers that are allowed to back up to the storage system. To both delete all...
Page 48: Email Alerts
Clicking on the “Advanced” button in the menu will open the Alerts page (Figure 3-23) which allows you to set up the storage system to send notification emails to up to three email addresses if a problem occurs—for example, if one of the disks fails, or if insufficient space is available for creating new files or performing a backup.
Page 49: Figure 3-23: Alerts Page
To set up e-mail alerts: 1. Specify whether or not the storage system should send e-mail notifications when a problem occurs by selecting or clearing the “Send e-mail notifications” check box. 2. If you select this option, enter the fully qualified domain name or IP address of your email server and at least one email address.
Page 50: Firmware Updates
Clicking on the “Advanced” button in the menu, then clicking “Firmware” on the left menu will open the Firmware page (Figure 3-24) which displays the current version of the firmware that is installed on your storage system. It also allows you to upgrade it if newer firmware becomes available.
Page 51: Usb Devices
USB page (Figure 3-25) which displays a list of all USB devices that are currently attached to the storage system, including the type of device it is, the manufacturer, and the name. USB disks are identified by the names usbdisk1 and usbdisk2. USB printers are identified by the names usbprinter1 and usbprinter2.
Page 52: System Settings
USB page. (You might need to click “Scan” to update the display.) However, when you want to unplug a USB device from the storage system, you must first use the Manager to disconnect it. This prevents data corruption and other potential problems with the device.
Page 53: Figure 3-26: System
“OK” when the confirmation message appears. The options available are: Storage system name: The name of the freeStor 4020 used on the network. This name can be up to 15 characters long and can include letters, numbers, and hyphens. In Active Directory authentication mode, you cannot change the storage system name.
Page 54: Network Settings
IP address. Users who backed up their disks to the freeStor 4020 using the unit’s name do not have to remove protection from their disks or remove the unit from the list of backup locations.
Page 55: Disk Configuration
Get an IP address automatically: Instructs the freeStor 4020 to obtain an IP address from a DHCP server on the network. Use this IP address: Sets the IP address of the freeStor 4020 manually based on the fields below. IP address: The IP address of the device (if set to manual IP mode).
Page 56: Figure 3-28: Disksp
RAID – The disk is working properly as part of the specified RAID level. New – The disk has been added to the storage system but is not part of a RAID. Spare – The disk is acting as a spare disk for the RAID.
Page 57 YELLOW – Removing the disk will cause RAID degradation. GREEN – Removing the disk will not affect the RAID. Note: Whenever a disk is added or removed from the storage system, you must click “Refresh” to update this page. You can increase the amount of space allocated to shared folders without deleting the data in the shared folders, provided there is enough space left on the hard drives.
Page 58 2. Click “Reconfigure Disks”. 3. When the confirmation message appears, click “OK”. 4. The Disk Configuration page (Figure 3-30) appears. (The options that appear on this page vary, depending on the number of hard disks that are currently installed in the system.) 5.
Page 59: Figure 3-31: Disks
11. The Disk Configuration Status page (Figure 3-32) displays the progress of the process: Figure 3-32: Disk Configuration Status Page 12. When this process is complete, the Disk Configuration Completion page (Figure 3-33) will be displayed and the storage system will restart.
Page 60: System Status
3.14 System Status Clicking on the “Advanced” button in the menu, then clicking “System Status” on the left menu will open the System Status page (Figure 3-34) which displays information about the storage system. Figure 3-34: System Status Page...
Page 61: System Log
Clicking on the “Advanced” button in the menu, then clicking “System Log” on the left menu will open the System Log page (Figure 3-35) which displays a list of events that have occurred on the storage system. Reviewing this list can help you identify and resolve any problems that you might encounter.
Page 62: Shutting Down
A message appears, indicating that the system is shutting down. Once the storage system shuts down, if you refresh the browser window, it will be blank. If you subsequently try to access the Manager, an error message will appear, since the storage system will no longer be running.
Page 63: File Sharing And System Backup
4 File Sharing and System Backup 4.1 File Sharing The freeStor 4020 allows users to share files quickly and easily, using multiple operating systems. By default, there is one shared folder called “public” that is accessible by all users. Additional shared folders can be created by using the Web Management Interface. The procedure for accessing shared folders depends on the operating system being used.
Page 64: Figure 4-1: Mapn
IP address of the storage system, and shared_folder is the name of the shared folder. For example, if the storage system name is Storage and the shared folder name is Photos, you would enter the following: “\\Storage\Photos”.
Page 65: Linux Clients
3. As soon as you start the Storage System Console, it automatically scans the network for storage systems. This might take a few minutes. As soon as the scan is complete, the left pane displays a tree view of all the storage systems it found:...
Page 66: Mac Clients
OS X, please refer to your Mac documentation. 4.1.4 FTP Clients If you enabled the storage system to act as an FTP server, all Windows/OS X users can use a Web browser to access the public folder. They can also access their personal folder that was created automatically when their user name was added to the storage system.
Page 67: System Backup With Disksafe Express
PXE, if it is supported by your computer, is that you can continue running your computer off of the freeStor 4020 until it is convenient for you to perform a recovery, minimizing the amount of downtime experienced. Recovering the whole disk restores the disk with exactly the same data that it contained at the time the backup was performed –...
Page 68: Installing The Microsoft Iscsi Initiator
If you are using a firewall on the computer that you plan to protect, TCP port 11762 must be open on the firewall to allow DiskSafe Express to communicate with the storage system. To perform a recovery using the Recovery CD, you must also have a CD-ROM or DVD-ROM drive in your computer, and your BIOS must support booting from the CD.
Page 69: Installing Disksafe Express
Express will configure it for you automatically. 8. If you agree to the terms of the license agreement, select “I Agree” and then click “Next”. 9. When the installation completes, click “Finish”. After your computer restarts, you can install DiskSafe Express. 4.2.3 Installing DiskSafe Express You must install DiskSafe Express on each computer whose local disks you want to protect.
Page 70: Figure 4-2: Disk Safe
Figure 4-2: DiskSafe Express Welcome Page 12. On the welcome page, click “Next” and the License Agreement page will appear (Figure 4- Figure 4-3: DiskSafe Express License Agreement 13. If you agree to the terms of the license agreement, select “I accept the terms of the license agreement”...
Page 71 DiskSafe Express application window. In addition, if you plan to remotely boot from a backup on the freeStor 4020, you must protect the entire disk rather than just the system partition. If you install DiskSafe Express on a different disk than your system disk, you will not be able to remotely boot at all.
Page 72: Figure 4-6: Disk Safe
later” and then click “Finish”. You do not have to restart the computer immediately after installation, but you do have to restart it before running DiskSafe Express. Note: If you do not restart your computer and you subsequently reinstall DiskSafe Express, serious problems can occur with your installation. It is strongly recommended that you restart your computer at your earliest convenience.
Page 73: Figure 4-7: Disk Safe
The “Status” page displays the name of the disk that you protected and related information, such as the size of the disk, the name of the storage system where the backup resides, the number used to identify the backup disk on the storage system (Backup disk ID), the current status, information about any ongoing activity, and the date and time of the last backup and next scheduled backup If any.
Page 74 Internet and e-mail access. 5. From the computer that has Internet and e-mail access, e-mail the license file to the following address: “dsekeycode@freedom9.com”. 6. When you receive an e-mail response, save the returned license file back to the shared folder, floppy disk, or USB disk.
Page 75: Figure 4-8: Disk Safe
4. Click “OK”. 5. When the confirmation message appears, click “OK”. If your computer has an Internet connection, the license is activated automatically. If your Internet connection is temporarily down, your license will be activated automatically the next time you run DiskSafe Express with a restored Internet connection. If this computer does not have an Internet connection, you must perform offline activation (as described in the previous section).
Page 76 If you have never previously completed the Protect a Disk wizard, go to Step 3. If you have previously completed the Protect a Disk wizard and connected to a storage system, go to Step 4. If you have previously protected this disk and removed protection as described in Removing...
Page 77: Figure 4-9: Adds
Storage system name or IP address text box. If no storage systems are automatically discovered, or if you want to back up your disk to a different storage system, enter the name or IP address of the desired storage system in the Storage system name or IP address text box.
Page 78 Add and repeat step 3. If you want to remove a storage system that’s not valid or that you no longer want to use, select the storage system from the Backup locations list, click “Remove”, and then click “Yes” to confirm the removal. (You can remove a storage system only if it is not currently being used to protect another disk.)
Page 79 Only four backups of each protected disk or partition are saved on the storage system, so if you back up your disk every day, you’ll be able to recover data from only the last four days. If you back up your disk once a week, you’ll be able to recover data from four weeks ago, but the most recent...
Page 80: Figure 4-12: Recover
Figure 4-12: Recover CD Password Page Review all your selections and click “Finish” on the next page (Figure 4-13). Figure 4-13: DiskSafe Express Completion Page If you selected the “Back up now” check box, the backup will begin as soon as you click Finish, and you can review its progress on the Status page in DiskSafe Express.
Page 81: P Rogress
Restore page, and any changed data that was not copied to the storage system will be copied during the next backup. When you stop a recovery in progress, the local disk or partition is left in an incomplete state, and you must recover it again later before you can use it.
Page 82 When the Agent is running, a pop-up message appears whenever a backup- related problem occurs (for example, if a scheduled backup did not occur because the storage system was not running). You can close the Agent at any time. However, if you do this, notifications will no longer appear automatically.
Page 83 1. In the DiskSafe Express utility, click “Restore” (Figure 4-15). Figure 4-15: DiskSafe Express Recovery Page 2. In the Protected disk list, select a disk whose backup resides on the storage system whose recovery CD password you want to change.
Page 84: Figure 4-16: Disk Safe
Figure 4-16: DiskSafe Express Password Reset 4. In the Recovery CD password text box, enter the desired password. This password must be 12-16 characters long. 5. In the Retype your password text box, enter the password again. 6. Click “OK”. 4.3 System Restoration with DiskSafe Express With DiskSafe Express, there are several ways to recover data from your backups.
Page 85 In addition, if network errors occur or the storage system shuts down during recovery, your operating system might become unstable, and you will have to recover it using the recovery CD or remote boot (or re-install the operating system if you did not protect your system disk).
Page 86: P Artition
When a backup view is open, that backup will not be deleted to make room for new backups until it is closed or unless the storage system runs critically low on resources. If you view the oldest backup, and the maximum number of backups is reached, new backups cannot occur until the view of the oldest backup is closed (as described in the next step).
Page 87 To copy files from a backup, refer to Section 4.3.1. In addition, if network errors occur or the storage system shuts down during recovery, your operating system might become unstable, and you will have to recover it using the recovery CD (or re-install the operating system if you did not protect your system disk).
Page 88 your selection. You can also tab between fields. Note: The recovery CD does not support USB keyboards or mouse devices. Although the recovery CD is used primarily for recovering a system disk or partition, you can also use it to recover data disks or partitions. The recovery CD can recover multiple partitions to a disk with existing partitions.
Page 89 If this fails, the domain name will be appended as well. This ensures that your computer can be properly authenticated. 8. In the Storage System field, enter the name or IP address of the storage system where the backups reside.
Page 90 no data to recover. You can press Ctrl+Alt+Delete to exit the recovery CD. If you select Latest Backup, an additional backup of the selected backup is created. As a result, if the maximum number of backups has already been performed, the oldest backup is deleted to make room for this backup.
Page 91 To recover another disk or partition, select “Continue”. • If you want to recover a different backup of the same computer from the same storage system, select “Yes” to retain the current configuration settings and return to step In the left column, select the backup that corresponds to the disk or partition that you selected.
Page 92: Figure 4-17: Enable
2. From the Action menu, click “Enable Remote Boot”. The Enable Remote Boot dialog box appears (Figure 4-17). This dialog box displays a list of all the NICs on your computer. 3. From the list, select the NIC that you want to use when remotely booting from the storage system.
Page 93 8. Click “Close”. If no problems were encountered, you can now remotely boot from the storage system. If any problems were encountered, take corrective action. For example, if you did not previously protect a system disk or partition, do so now (as described in Section 4.2.6).
Page 94 • The network must have a DHCP server, or your storage system must be configured to act as a DHCP server (as described in Changing the network settings). • If you plan to remotely boot your computer from a different computer’s backup, you must enter the MAC address of your computer’s network interface card (NIC) on the storage...
Page 95: Removing Protection
If you subsequently want to protect the same disk or partition again, you can re-use the space that was allocated for previous backups. You can also delete the existing backups on the storage system to free up space for backups of other disks or partitions, either for this computer or other computers.
Page 96 The disk will disappear from the Protected disk list. If another disk is protected, that disk will appear in the Protected disk list, and information about that disk now appears in the application window. If no other disk is protected, the Protected disk list and application window will be blank.
Page 97 (mirror) of that data. You can use RAID 1 only if your storage system has only two disks. If the disks are not the same size, the smaller of the two disks is used for data, and the larger of the two disks is used as the mirror.
Page 98 You can use RAID 10 only if your storage system has four disks. The disks in the first two slots constitute the first pair, and the disks in the second two slots constitute the second pair.
Page 99: Figure A-1: Diskc
• To add the disk to the storage system but not add it to the RAID at this time: Click “Ignore” and the Disks page will list that the disk is part of the storage system, but its status is New, indicating that it is not being used.
Page 100: Figure A-2: Diskc
Alternatively, if the information on this page is not correct, click “Scan” to scan the storage system again and update the page. You can also click “Shut Down” to shut down the storage system. When you restart the storage system, this page will re-appear.
Page 101: Figure A-3: Diskc
If you remove one or more viable disks and cause the entire RAID to fail, you can shut down the storage system, re-install the same disks, and then restart the storage system. As long as you re-install the original disks, the storage system should be able to resume proper operation, although the integrity of the data cannot be guaranteed.
Page 102 If you swap the disks when the storage system is not running, you can swap all four disks, and the system will function as it previously did when you restart it.
Page 103 A.4 Transferring hard disks to a new storage system If your storage system unit fails but the hard disks themselves are viable, you can transfer your existing hard disks to a new storage system, thereby preserving all your existing data.
Page 104 Appendix B: Troubleshooting B.1 Disconnecting from Shared Folders If you need to reconfigure the disks in your storage system or shut it down for any reason, all users should disconnect from the shared folders to ensure that the process proceeds smoothly.
Page 105 Storage System Console is installed is in the same subnet as the storage system. If you are using a Web browser, make sure the name or IP address of the storage system is correct. You can use the storage system name only if that name is registered with a DNS server in your network.
Page 106 To check the network connection in a Windows environment, click Start --> Run and type cmd. At the command prompt, type the following: “ping IP_address” where IP_address is the IP address of the storage system. If you do not see ”Reply from...”, the problem is with your network.
Page 107 When adding a storage system, make sure that you’re using the correct name or IP address of the storage system. You can enter a storage system name only if that name is registered with a DNS server on your network.
Page 108 If the IP address of the storage system changed (for example, if the storage system obtains its IP address from a DHCP server and acquired a new one after you added the storage system to the list of backup locations), you must start DiskSafe Express so that it can retrieve the new IP address.
Page 109 DiskSafe Express, the Microsoft iSCSI Initiator is configured automatically. If you forget this password, you can reset it in the freeStor 4020 web interface. However, if you do this when your system is down (that is, while you’re booting from the recovery CD or booting remotely), the recovery password in your Microsoft iSCSI Initiator will not match the recovery password on the freeStor 4020.
Page 110 To address this issue, you must reconfigure the Microsoft iSCSI Initiator to use the password that you specified on the freeStor 4020. If you’re using the recovery CD, you must do this after you recover your system disk. If you’re booting remotely, you must do this while in Network Boot Mode (before you recover your system disk) and again after you recover your disk and boot locally.
Page 111 Backup View – A backup that has been assigned a drive letter and can be opened and explored using My Computer or Windows Explorer. Client – Any desktop, notebook or laptop that is connected to the freeStor 4020. Console – The Windows-based application that enables you to discover all the storage systems on your subnet, view their version and network information, access the Manager, and map drive letters to shared folders.
Page 112 ATA or IDE technology allowing for faster data transfer speeds. Shared Folder – A folder on the freeStor 4020 that can be accessed by authorized users. Subnet Mask – A mask used to determine what subnet an IP address belongs to. Subnets enable the network administrator to further divide the host part of the address into two or more subnets.

Freedom9 freeStor 4020 User Manual

1 Introduction

2 Installation and Setup

3 Web Management Interface

4 File Sharing and System Backup

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