We are a manufacturer not a shipping company,deliveries are done by a third party service. Email us at info@vinotemp.com for a quote or any additional information. There is no white glove ser vice for returns.
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60-day period once they have been notified by Vinotemp through phone call, email, or letter that their unit is ready for pick up. If the item remains in the Vinotemp warehou se after 60 days but no longer than 120 days, the Purchaser will incur additional storage fees of 2%.