Samsung WW9*K6 series User Manual page 58

Troubleshooting
Code
UC
HC
1C
AC
DDC, ddC
8C
AC6
58 English
WW6500K_EN_151229.indd 58
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a customer service
centre.
Low voltage detected.
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service
centre.
High temperature heating check.
• If the information code remains, contact a customer service
centre.
The Water Level sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
centre.
Check communications between main and sub PBAs.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
centre.
This message appears when you open the Add Door without
pressing Start/Pause. If this happens, do one of the following:
• Press the Add Door to close properly. Then, press Start/Pause
and try again.
• To add laundry, open the Add Door and input laundry. Close
the Add Door properly. Then, press Start/Pause to resume
operation.
The MEMS sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung
service centre.
Check communications between the main and the inverter PBAs.
• Depending on the state, the machine may automatically
returns to normal operation.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung
service centre.
Action
2015-12-29 6:00:46