Kenmore 795.7033 Use & Care Manual page 40

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TROUBLESHOOTING GUIDE
-
COOLING/ICE & WATER
Problem
Possible Causes
Solutions
Food is freezing
Food with high water content was
Rearrange items with high water content away from
in the refrigerator
placed near an air vent.
air vents.
compartment.
Refrigerator temperature control is set If the temperature is too cold, adjust the control one
incorrectly.
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
Refrigerator is installed in a cold
When the
refri~erator
is operated in temperature
location.
below 41 °F (5 C), food can freeze in the refrigerator
compartment. The refrigerator should not be operated
in temperature below 55°F (l3°C),
Frost or ice crystals
Door is opened frequently or for long When the doors are opened often or for long periods
form on frozen food
periods of time.
of time, warm, humid air enters the compartment. This
(outside of package).
raises the temperature and moisture level within the
compartment. Increased moisture will lead to frost
and condensation. To lessen the effect, reduce the
frequency and duration of door openings.
Door is not closing properly.
Refer to the Doors will not close correctly or pop
open section in the Troubleshooting section.
Refrigerator or
Incorrect temperature control settings. If the temperature is too cold, adjust the control one
Freezer section is too
increment at a time and wait for the temperature to
cold.
stabilize. Refer to the Setting the Controls section for
more information.
Frost or ice crystals
Condensation from food with a high
This is normal for food items with a high water
on frozen food
water content has frozen inside of the content.
(inside of sealed
food package.
package).
Food has been left in the freezer for
Do not store food items with high water content in the
a long period of time.
freezer for a long period of time.
lcemaker is not
Demand exceeds ice storage
The icemaker will produce approximately 70-21 0
making enough ice.
capacity.
cubes in a 24 hour period.
House water supply is not connected,
Connect the refrigerator to a cold water supply with
valve is not turned on fully, or valve is adequate pressure and turn the water shut off valve
clogged.
fully open.
If the problem persists, it may be necessary to contact
a plumber.
Water filter has been exhausted.
It is recommended that you replace the water filter:
Approximately every six months •
When the water filter indicator turns on .
When the water dispenser output decreases •
When the ice cubes are smaller than normal.
Low house water supply pressure.
The water pressure must be between 20 and 120 psi
( 140 and 830 kPa) on models without a water filter
and between 40 and 120 psi (280 and 830kPa) on
models with a water filter.
If the problem persists, it may be necessary to contact
a plumber.
Reverse Osmosis filtration system is
Reverse osmosis filtration systems can reduce the
used.
water pressure below the minimum amount and result
in icemaker issues. (Refer to Water Pressure section.)
Tubing connecting refrigerator to
The tubing can kink when the refrigerator is moved
house supply valve is kinked.
during installation or cleaning resulting in reduced
water fow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
40
MFL.37933591
_L.eg21(_[J[J[J[J[J[J[J[J.Indd
40
2012.6
.13
10:29:7 AM
I

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