Troubleshooting - Viking VDW302 Use & Care Manual

Troubleshooting

Poor wash results may not always be caused by the dishwasher. Please review the following Troubleshooting Charts for possible
remedies. You may fi nd the proper solution without having to call a service provider.
Problem
Dishwasher does not start
Dishwasher starts but fails
to circulate water within 5
seconds
What if the "S:an" is not
displayed on the screen?
Door will not stay down in
open position
Dishes are not dry
Tea, coff ee, or
other stains
Dishes break
Possible Cause and/or Remedy
Is the machine plugged in?
Are all fuses operative?
Is the water supply fully turned on?
Is the dishwasher door closed securely?
Have you pressed the On/Off button?
Cancel the program by pressing the Start/Pause
button for 5 seconds.
Dishwasher cycle was interrupted or the water did not reach required temperature.
Adjust door spring tension (custom panel models only, see Installation Guide).
Improper loading:
Load the dishwasher as suggested in this manual.
Insuffi cient rinse agent supply:
Increase the dosage amount of rinse agent and/or refi ll the rinse agent dispenser.
Dishes are removed too soon:
Do not empty your dishwasher immediately after washing. Open the door slightly so that the
steam can escape. Begin with unloading the dishwasher when the dishes are only hand warm.
Empty the lower rack fi rst. This prevents water from dripping off dishes in the upper rack.
Wrong program selection:
In short period programs, the wash temperature and therefore the cleaning performance is
lower. Choose a program with a longer washing time.
Washing cutlery with worn surface:
Evaporation of water is more diffi cult with these items.
Cutlery or dishes of this type are not suited for dishwashers.
Wrong program selection:
Select a program that washes at a higher temperature
or takes a longer amount of time.
Detergent is moist or clumping in box:
Bleaches in cleaners lose their effi ciency when stored
under unfavorable conditions. Store detergents in a
dry location. Close the lid of the container securely.
Using cutlery with a low surface quality:
Cleaning of these items is made diffi cult by their poor
surface structure. Cutlery or dishes of this type are not for dishwashers.
Improper loading.
Load the dishwasher as suggested in this manual.
Overloaded racks.
Do not overload the dish rack. Dishes may hit against each other and break.
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