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Connection help
The Power light is off
•
Check the power socket is switched on where you've plugged the switch in.
Make sure the power cord is properly connected to the switch.
•
No data connection
Make sure all ethernet cables are properly plugged in at both ends.
•
Check port light is on.
•
Try rebooting your device.
•
If you need more help, go to bt.com/producthelp
or call 0808 100 6116*.
Light status
Light
Status
Power
On
Off
Port 1-8
On
Flashing
Off
8-Port Gigabit Ethernet Switch
Power
1
2
3
4
5
6
7
8
What's happening
The switch is turned on
The switch is turned off
A device is connected to the port
Data is being sent or received
No connection or connected device switched-off
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