Pioneer BDP-170 Operating Instructions Manual page 50

08
Problem
Picture freezes and the front
panel and remote control
buttons stop working.
• Picture is stretched.
• Picture is cropped.
• Aspect ratio cannot be
switched.
Picture is interrupted.
There is square noise
(pixelation) on the screen.
The subtitles cannot be
switched.
• No sound is output.
• Sound is not output
properly.
Left/right audio channels are
inverted or only one side is
produced.
50
En
Check
Is the TV's aspect ratio
properly set?
Is TV Screen properly set?
Is the volume set to the
minimum?
Is the disc played back in
slow motion?
Is the disc played back in fast
forward or fast reverse?
Are the audio cables properly
connected?
Is the audio cable damaged? If the cable is damaged, replace it with a new one.
Is Audio Output properly
set?
Are the connected
components (AV receiver or
amplifier, etc.) properly set?
Is HDMI Audio Out properly
set?
Is the output video resolution
properly set?
Is a DVI device connected?
Are the audio cables properly
connected?
Remedy
• Press  STOP to stop playback, then restart playback.
• If the playback cannot be stopped, press  STANDBY/ON on the
player's front panel to turn off the power, then turn the power back on.
• If the power cannot be turned off (to standby), reset the unit. Use a
thin rod to press the reset button on the main unit's front panel. The
unit restarts and can now be operated.
• It may not be possible to play scratched discs.
Read the operating instructions for the TV and set the TV's aspect ratio
properly.
Set TV Screen properly (page 36).
When video signals with a resolution of 1080/50i, 1080/50p, 720/50p,
1080/24p, 1080/60i, 1080/60p or 720/60p are being output from the
HDMI OUT terminal, they may be output with an aspect ratio of 16:9
even if TV Screen is set to 4:3 Pan&Scan (page 36).
The picture may be interrupted when the resolution of the recorded
video signal switches. Set Resolution to something other than Auto
(page 37).
Due to the characteristics of digital image compression technology,
block-shaped images may stand out, for example in scenes where there
is fast movement.
The subtitles cannot be switched for discs recorded on a DVD or BD
recorder.
If the volume of the TV or AV amplifier is set to the minimum, raise it.
No sound is output during slow motion play and forward and reverse
scanning.
• Connect the cable properly according to the connected devices
(page 15).
• Insert the cable firmly and all the way in.
• If the connection plug or terminal is dirty, wipe it clean.
Set Audio Output properly, according to the connected device
(page 37).
Read the operating instructions for the connected components and
check the volume, input, speaker settings, etc.
Set HDMI Audio Out to Re-encode or PCM. (page 38).
Switch the resolution at which the video and audio are output by
pressing HDMI.
The sound will not be output from the HDMI OUT terminal if a DVI
device is connected. Connect the device to a DIGITAL OUT terminal or
the AUDIO OUT terminals (page 18).
• For some BDs, audio signals are only output from DIGITAL OUT
terminal or the HDMI OUT terminal.
• The sound may not be output for discs containing sound other than
audio signals or non-standard sound.
• When copy-protected discs are played, the picture or sound may not
be properly output. This is not a malfunction.
Check whether the audio cables for the left and right channels are
inverted or whether the cable for one side is disconnected (page 18).