D-Link DWA-171 User Manual page 46

Section 6 - Troubleshooting
2. The computer does not recognize the DWA-171 Wireless Adapter.
Make sure that the DWA-171 Wireless Adapter is properly seated in the computer's USB port.
If Windows does not detect the hardware upon insertion of the adapter, make sure to completely remove drivers that were previously loaded.
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3. The computer with the DWA-171 installed is unable to connect to the wireless network and/or the Internet.
• Check that the LED indicators for the broadband modem are indicating normal activity. If not, there may be a problem with the
broadband connection.
• Check that the LED indicators on the wireless router are functioning properly. If not, check that the AC power and Ethernet cables
are firmly connected.
• Check that the IP Address, subnet mask, gateway, and DNS settings are correctly entered for the network
• In Infrastructure mode, make sure the same Service Set Identifier (SSID) is specified on the settings for the wireless clients and
access points. By default, the SSID factory setting for D-Link products is blank. (Double-click on the WLAN icon in the taskbar. The
Link Info screen will display the SSID setting.)
D-Link DWA-171 User Manual 46