Customer Care - Nextel iDEN i95cl User Manual

• Nextel Online
microbrowser, to access Nextel Online services, a suite of Nextel wireless
data products and Internet applications that provide quick access to the
information you need to get business done.
TM
• J2ME –With the Java Apps feature, you can choose from the many Java
programs developed for Nextel. Download Java applications directly from
the Internet either over-the-air from the Download Apps application or
using a cable. You can select which applications will best help you get
business done. For more information visit www.nextel.com/idenupdate.
• Closed-Cover Features–The external display screen and control buttons
enable you to use many of your i95cl phone's features without opening the
cover.
• Customizing–Use the Settings, Styles, and Shortcuts features to customize
your i95cl phone to meet your individual needs. Personalize your main
menu order, designate a unique ring style, create a set of behaviors for your
phone to use in certain situations such as meetings or in the car, and more.
For more information on these and other features of the i95cl phone, review this
User's Guide.
Enjoy using your i95cl phone!

Customer Care

For domestic customer care issues, including billing issues, general service
needs, or to order additional services, contact Nextel Customer Care.
Visit nextel.com for a variety of Customer Care services:
• Browse for information on phones, coverage, rates, and other Nextel
services. View and download user's guides and the Nextel Online guide, try
out our interactive virtual products and service demos, find answers to
frequently asked questions, order accessories, locate service and repair
centers, upgrade phone software, send a message, and more.
• For self-service on your Nextel account, click on My Account to view
your account, pay your bill, add phones to your account, reset your Voice
Mail password, and more.
• For online assistance, click on Contact Us to send us an email request. Our
representatives are committed to assisting you. Every effort will be made to
address your questions or concerns within 24 hours. Contact us to add
Wireless Web and other services, change rate plans, inquire on your bill,
and more.
Or, call us at 1-800-639-6111 or dial 611 from your Nextel phone.
2
®
(NOL)–Using the Net feature with the built-in
nextel.com