Register Your Phone; E-Newsletters; Contact Your Service Provider - Nokia 3585 User Manual

En3585.book Page 11 Wednesday, September 11, 2002 3:24 PM
Have the phone or accessory available
Whether you're calling about your phone or an accessory, have the
equipment available when you call. A Nokia representative may ask a
specific question about your phone or accessory, so please have the device
available for quick reference.

• REGISTER YOUR PHONE

Make sure to register your phone at
1-888-NOKIA-2U (1-888-665-4228) so that we can serve your needs
better if you should call the Nokia Customer Care Center or have your
phone repaired.

• E-NEWSLETTERS

When you register your phone, you can sign up for Nokia's e-newsletter
Nokia Connections
using your phone, accessory information, and special offers.

• CONTACT YOUR SERVICE PROVIDER

Some service providers have preprogrammed their customer support
number into the phone. Pressing and holding the
that your service provider instructs you to use) for two seconds will
automatically dial their customer support number.
This feature can be helpful if you're having difficulties dialing a number,
especially when traveling outside your home area.
If your service provider determines that the problem is Nokia-related, the
provider's representative will direct you to the Nokia Customer Care
Center (USA) or Nokia Customer Interaction Centre (Canada).
Note: This one-key feature may not be available on all systems.
Contact your service provider for availability.
www.warranty.nokiausa.com
if you would like. You will receive tips and tricks on
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Welcome
or
key (or the key