Troubleshooting - Huawei Consumer Cellular Envoy User Manual

Troubleshooting

If you encounter any problems while using your phone,
refer to the following table for potential solutions. If the
problems persist, contact your service provider or local
device retailer.
Problem
The battery isn't
charging.
My phone cannot be
powered on.
I cannot make any
calls except
emergency calls.
Ensure That
The charger is properly
connected to your phone and the
power socket.
There is an adequate amount

of battery power.
The battery is properly

installed.
You press and hold

3 or more seconds to turn on
your phone.
You are within your service

provider's network coverage
area.
The call restriction function is

disabled.
13
for