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QT ECG
Troubleshooting
0
Update Date:07/13/2021
Android
iOS
Contact Us
O /
855-722-6006
F /
310-755-3108
service@qtmedical.com

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Summary of Contents for QT Medical QT ECG

  • Page 1 QT ECG Troubleshooting Update Date:07/13/2021 Contact Us 855-722-6006 310-755-3108 Android service@qtmedical.com...
  • Page 2: Table Of Contents

    1.4 Unable to connect the QT ECG Recorder to the mobile device 3 (iPad, Android tablet, etc) via Bluetooth 1.5 Connection Failed, No Recorders Found 1.6 (For iOS) S/N of the QT ECG Recorder does not appear during 4 the second phase of pairing 1.7 (For Android) Pairing request does not appear 2.
  • Page 3: Preventive Maintenance

    QT ECG Recorder, dampen a soft cloth with isopropyl alcohol and gently wipe the Recorder. Regularly inspect the QT ECG Recorder for damage such as warping or cracking. If there is any damage, do not use the QT ECG Recorder and contact QT Medical customer service.
  • Page 4: Qt Ecg Recorder

    (iPad, Android tablet, etc) via Bluetooth Solution : If Bluetooth is not connected when the QT ECG Recorder is on, the blue CON LED indicator will blink. When Bluetooth is properly connected, the CON LED indicator will be a solid light. If the CON LED indicator is off when...
  • Page 5: Connection Failed, No Recorders Found

    10 meters and no objects in between effecting the connection. 1.6 (For iOS) S/N of the QT ECG Recorder does not appear during the second phase of pairing Solution: Press "Cancel"...
  • Page 6: For Android) Pairing Request Does Not Appear

    1.7 (For Android) Pairing request does not appear Solution: Swipe down to Settings and tap on "Pairing request" to manually start the pairing process. step 2.5 Please reboot the QT ECG Recorder and try again, or refer to...
  • Page 7: App

    Solution : The problem may be caused by system overload. Disconnect the QT ECG Recorder from the Electrode Strip then carefully remove the Strip from the Patient’s chest. Restart the entire process by re-attaching the Electrode Strip (or use a new Strip) on the patient. If the problem persists, please contact QT Medical customer service.
  • Page 8 Bluetooth device, please follow these steps to disconnect, Setting > Bluetooth > Remove unused devices. Please force close the QT ECG APP. Select Setting>Bluetooth>Select the SN of the QT ECG Recorder you wish to connect. (For Android)Setting > Bluetooth > Remove unused devices or...
  • Page 9: Lead-Off Warning

    2.6 Lead-off warning. See figure below : Solution : Check the corresponding limb/chest electrode(s). Make sure each electrode is attached properly to the skin and making good physical contact. Firmly press on the area of the strip indicated in yellow to ensure good electrode contact with the skin.
  • Page 10 *Common Lead off indication 1. All leads are OFF A. Make sure each electrode is attached properly to the skin making good physical contact, and the hydrogel circles on electrodes are moist and conductive. B. unplug the strip from the connector, and plug in again, then reboot the recorder.
  • Page 11: Low Battery Warning

    Solution : If the instructions are followed but the app problem persists, close the app, reboot the mobile device and the QT ECG Recorder, and try again. Note: For IOS system: Make sure the bluetooth in the "Settings" and "Control center"...
  • Page 12: Weak Signal Warning

    QT Medical customer service. (For Android devices) Reset network settings on the mobile device and record again. If the problem persists, please contact QT Medical customer service. Tip: To reset network settings, (Google Pixel Phone) open your phone’s Settings app and tap System >...
  • Page 13: Other Problems

    3. Other Problems 3.1 Other conditions 1. Dense hair on the chest may cause weak signal, shaving the chest hair along the adhesive area is suggested. 2. If the strips are loosely attached, causing leads off error, please use surgical tape to securely attach the strip tightly. 3.
  • Page 14: Instructions For Electrode Placement On A Female Patient

    3.2 Instructions for electrode placement on a female patient. Instructions for Electrode Placement on a Female Patient Neutral Position 1. Female patients should lie down ßat 2. It is advised to remove the bra and and have someone on the side to help. hold the left breast up to a "neutral position", place the "blue box"...
  • Page 15 Customer Service Support For customer service support, please contact: 1360 Valley Vista Dr., Suite 203 Diamond Bar, CA 91765 U.S.A. TEL : +1 855-722-6006 FAX : +1 310-755-3108 service@qtmedical.com www.qtmedical.com...

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