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Summary of Contents for Global Payments Countertop M400
- Page 1 Countertop M400 Quick Start Guide Follow the steps in this guide to set up your device to work with your POS.
- Page 2 12V power adapter HOW IT WORKS Any major No sensitive payment type: data passes Credit, Debit, between Chip card, CED & POS Customer payment method Customer Engagement Point of Sale (POS) Device (CED) 2 | Countertop M400 Quick Start Guide...
- Page 3 STEP 1: ATTACH THE UTILITY CABLE 1. Turn your device upside-down and place it on a flat, stable surface. 2. Remove the rear cover by sliding it up and lifting it off. Remove the rear cover 3 | Countertop M400 Quick Start Guide...
- Page 4 1. Insert one end of the Ethernet cable into an available port on your router or switch. Utility cable Utility cable Utility cable 2. Insert the other end of the Ethernet cable into the Ethernet port on the utility cable. 4 | Countertop M400 Quick Start Guide...
- Page 5 The default passcode is 9416557. 3. Tap Options, then tap Network. 4. Tap Options, then tap Connection Test. 5. Check that all the tests have passed. If the tests do not pass, see the FAQs section. 5 | Countertop M400 Quick Start Guide...
- Page 6 1. Check that your router or switch has a working internet connection. 2. Make sure you insert the Ethernet cable into the ETHER port. 3. Run the gateway connection tests again. If the tests fail, contact our Support Team or visit help.globalpaymentsintegrated.com. 6 | Countertop M400 Quick Start Guide...
- Page 7 • Your Merchantware credentials • Your POS make and version Contact our Support Team at 888.249.3220. ©2021 Global Payments Inc. Global Payments Integrated is a service mark of Global Payments Inc. ® GPI211851 7 | Countertop M400 Quick Start Guide...
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