Sage 3644 Quick Start Manual

Sage 3644 Quick Start Manual

Emergency alert system encoder/decoder
Table of Contents

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E
mergency
A
lert
S
ystem
SAGE DIGITAL ENDEC
Encoder/Decoder
Quick Start Guide
For use with software version 95
Technical Support:
support@sagealertingsystems.com
914-872-4069
Sage Alerting Systems, Inc.
For update information & downloadable files:
www.sagealertingsystems.com/support
Model 3644
Version 2.0

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Summary of Contents for Sage 3644

  • Page 1 Encoder/Decoder ystem SAGE DIGITAL ENDEC Model 3644 Quick Start Guide Version 2.0 For use with software version 95 Technical Support: support@sagealertingsystems.com 914-872-4069 Sage Alerting Systems, Inc. For update information & downloadable files: www.sagealertingsystems.com/support...
  • Page 2 FCC Information: FCC ID V2W3644 The Sage Digital ENDEC is fully compliant with FCC Part 11. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 3: Table Of Contents

    Network Settings 18 13.2.1 Time (NTP) Servers 18 13.2.2 CAP servers 19 13.2.3 Network Printer 19 13.3 Email/FTP settings 19 13.3.1 Email SMTP Server 20 13.3.2 Email Address Lists 20 13.3.3 FTP Server 20 Sage Digital ENDEC Quick Start Rev 2.0...
  • Page 4 Sage EAS ENDEC - Contents ii 14. Connectors 21 14.1 Serial Port Pin Out 21 14.2 Connecting a PC to an ENDEC serial (com) port 21 14.3 Audio XLR 21 14.4 Accessory Power 21 14.4.1 Enabling ACC Power Pins 22 14.5...
  • Page 5: About This Document

    3 6) Change your passwords. 7) Download the settings file from your ENDEC. This file will include the network settings you made from the front panel. See Configuring Your ENDEC on page 5. Sage Digital ENDEC Quick Start Rev 2.0...
  • Page 6 ENDEC to the CGEN with a serial cable. Select the type of character generator on the DEVICE tab. Many character generator manufacturers provide an interface for Sage systems that use the serial port and an audio input port to handle both audio and video in the same box.
  • Page 7: Bench Testing

    Tell the ENDEC whether it will have a static or dynamic IP address and activate the built-in web server. Each of these steps will take place at the front panel of the ENDEC. If at any time the ENDEC display Sage Digital ENDEC Quick Start Rev 2.0...
  • Page 8 From the Network menu, use the Up and Down buttons to select the Web Server option, then push the Enter button. The display will ask whether Web Server should be Yes or No. Push the Enter button to choose Yes. Sage Digital ENDEC Manual Rev 2.0...
  • Page 9: Configuring Your Endec

    ENDEC. You will also need a folder to store the ENDEC settings file - the Sage folder you created above is a good place for this purpose, and we'll refer to it here as your Sage folder.
  • Page 10: Passwords

    Restore Settings File form will appear on the right. From that form, click the Browse button, and navigate to the ES2 file in your Sage folder. Click it once to select it, then click the Open button at the lower right of the file selection window. Once the window goes away, click the Upload button on the Upload Settings File form.
  • Page 11: Is The Endec Set Up Correctly

    • At least one Common Alerting Protocol alert server FCC licensed EAS Participants are required to monitor and process alerts from both input types. Sage Digital ENDEC Quick Start Rev 2.0...
  • Page 12: Over The Air

    The ENDEC automatically converts a CAP message into an EAS message for broadcast. To read more about CAP, see also: • the Sage web site (www.sagealertingsystems.com) • FEMA web site: https://www.fema.gov/common-alerting-protocol. Sage Digital ENDEC Manual Rev 2.0...
  • Page 13: Meeting Fcc Requirements

    1) Place the ENDEC (directly or via an audio switch) in the audio chain. TV stations also need to have a character generator in the video chain. Many character generator manufacturers provide an interface for Sage systems that use the serial port and an audio input port to handle both audio and video in the same box.
  • Page 14: Fcc Testing: On The Air

    3. Puts the alert on the air. To do this, the ENDEC: regenerates the EAS digital codes and the two-tone Attention Signal, b. relays the recorded audio c. sends the end of alert digital codes. Sage Digital ENDEC Manual Rev 2.0...
  • Page 15: Hardware Connectors And Indicators

    The Computer port, which you can assign to any device. See 14.1 Serial Port Pin Out on page 21. This port is on the front for convenient access if the ENDEC is rack mounted. Sage Digital ENDEC Quick Start Rev 2.0...
  • Page 16: Endec Back Panel

    A relay that opens and closes according to an assigned program. By default, the relay closes when it receives an alert or is pending. When closed, these two terminals are shorted together. In the User’s Guide, see also the sections on Relays and Relay Programming. Sage Digital ENDEC Manual Rev 2.0...
  • Page 17 ENDEC, 19v, 2A. Do not use the power cube from the original “gray box” ENDEC. Digital Audio AES/EBU digital input and output. 10/100 LAN connection. USB 1 and 2 USB connection, used for flash drive, printer, etc. Sage Digital ENDEC Quick Start Rev 2.0...
  • Page 18: Powering Up The Endec

    This causes a larger break in the digital audio stream at the start and the end of an alert. This can cause an audio glitch in the output, but the ENDEC is not inline unless an alert is in progress. Settings: Enable Digital Audio: Sage Digital ENDEC Manual Rev 2.0...
  • Page 19: Digital Audio Clock

    MENU DIGITAL AUDIO 12.2.4.1 Enable Digital Audio If enabled, the ENDEC will send alerts to the digital output and will light the front panel Lock LED if a digital input is present. Sage Digital ENDEC Quick Start Rev 2.0...
  • Page 20: Relay Always On

    This section discusses using the Sage Digital ENDEC on a LAN. Read and understand this section on network security below before using the LAN with your ENDEC.
  • Page 21 Another is to allow the web client (user) to be sure that it is talking to expected server, and not a spoof server. Sage uses SSL to provide encryption. You can build a certificate in the ENDEC, then download and install the public portion of the certificate into your PC to get additional assurance that you are talking to the ENDEC you think you are.
  • Page 22: Network Settings

    Two public access servers are provided by default. Your facility may also have a NTP server as part of your internal web server or master clock. You can also configure most Windows or Linux systems to act as Sage Digital ENDEC Manual Rev 2.0...
  • Page 23: Cap Servers

    The ENDEC will poll the servers using addresses you provide. The ENDEC will also attempt to fetch audio files references in CAP messages. These are provided by alert originators. FEMA, Sage, and you have no control or advance knowledge of the URL passed by the originator. Also, be aware that FEMA and other alert providers may use multiple IP addresses to host its servers, using the same host name.
  • Page 24: Email Smtp Server

    You can specify a directory to use by placing it after the host address. For example, if your ftp server is at 192.168.4.4, and you want to use a directory called eas, then place this in the FTP Host/Path box: 192.168.4.4/eas The ENDEC does not support sftp. Sage Digital ENDEC Manual Rev 2.0...
  • Page 25: Connectors

    Note: as of 2019, the hand held remote is no longer manufactured. Each ENDEC serial port, except Com 2, provides regulated +9v power on pin 9 Sage Digital ENDEC Quick Start Rev 2.0...
  • Page 26: Enabling Acc Power Pins

    (-200 ohms) dynamic microphone providing at least 20 mV into a 1K load at 100 microbars sound pressure (e.g. Shure 527B or equal). ENDEC MIC connector pin Signal name Audio In Ring Sleeve Ground Sage Digital ENDEC Manual Rev 2.0...
  • Page 27: Supported Web Browsers

    Front panel. You can set many, but not all, of the ENDEC parameters from the front panel. You can use the Sage Digital ENDEC front panel to enter any command that was supported by the Sage EAS ENDEC. This includes generating weekly tests, forwarding messages, etc. The intent is that any training your staff has received on the use of the original ENDEC remains valid.
  • Page 28: Customizing By Using An Endecsetd Serial Connection

    4. To move the settings file from the PC to the ENDEC, go to the File menu. Click Put this settings file to ENDEC. 5. For your settings to take effect, you must click Reboot ENDEC. The ENDEC will restart with the new settings in effect. Sage Digital ENDEC Manual Rev 2.0...
  • Page 29: Troubleshooting

    One or more of your specified CAP servers can’t be reached. For details on down troubleshooting CAP, refer to FAQ page on the Sage web site, in the Task Sheets section, CAP troubleshooting. 17.1.4 Automatic (AUTO) and Incoming Alert (IN) LEDs This is not an error, the ENDEC is in practice mode.
  • Page 30: All Leds Blinking (Except Digital Lock)

    If you don’t remember any of the passwords and don’t have the settings file, you will need to use the “Resetting parameters to factory defaults” procedure below to reset the front panel passwords, and then use the front panel to reset the web user accounts. Sage Digital ENDEC Manual Rev 2.0...
  • Page 31: Resetting Parameters To Factory Defaults

    TEST Spkr In and Spkr Out. There are no adjustments you can make to correct a problem that causes the self test to fail. Call for service if the self test fails. Sage Digital ENDEC Quick Start Rev 2.0...
  • Page 32: Warranty

    Sage warrants to the original end user purchaser that this product and the components thereof, will be free from defects in workmanship and materials for a period of one year from the date of purchase. Sage will, without charge, repair or replace, at its option, defective product or component parts upon prepaid delivery to the service department of Sage accompanied by proof of purchase date in the form of a valid sales receipt.

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