LockedBrands Pillar Quick Start Manual

The voice-activated, app-controlled lockbox.
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Quick Start Guide
Meet The Pillar.
The voice-activated, app-controlled lockbox.
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Summary of Contents for LockedBrands Pillar

  • Page 1 Quick Start Guide Meet The Pillar. The voice-activated, app-controlled lockbox. Next...
  • Page 2 IMPORTANT Before you can open your Pillar, you MUST 1. Download the app and set up an account 2. Connect to WiFi. The Pillar can only connect to 2.4 GHz wifi. 3. Register your Pillar This Guide will walk you through all of the steps.
  • Page 3: Table Of Contents

    Layout …………………………………………………..…. Getting Started …………………………………………… Connect to WiFi ............Register your Pillar .…………………………….……….. Opening your Pillar ............More Functions of your Pillar ........LED Light Guide ............Modes, Resets, & Other Technical Definitions .………. Support ................ Common Questions …………………………………….. Prev...
  • Page 4: Resources

    Resources For more guides and instructional • videos visit our support page. Other FAQs • If you need assistance at any step in • the setup, please call our tech support team at 833-474-5527. We are available Monday - Friday, 9AM - 5PM Prev Next...
  • Page 5 This QuickStart Guide is also available through the app. If you need assistance, please call our tech support team at 833-474-5527. Prev Next...
  • Page 6: Layout

    The Pillar™ Reset button USB port On/Off switch MAC address Prev Next...
  • Page 7 Step 1 Power up The Pillar™ • Plug in The Pillar using the supplied USB charger & cable. • Turn on the power with the “On/Off” switch. A white light will start circling the LED ring. *In order to guarantee performance, be sure to use the supplied USB cable and power supply.
  • Page 8: Getting Started

    Step 2 Getting Started Download The LockedBrands App to control • your Pillar. Prev Next...
  • Page 9 Step 3 Setting Up Your LockedBrands Account Open the app on your device and follow the on • screen instructions. Prev Next...
  • Page 10: Connect To Wifi

    Step 4.1 Connect to WiFi • Open the app and press “Yes” on the pop-up registration box. • Follow the on-screen instructions (described on the next page). Prev Next...
  • Page 11 Select the Network named: "Lockbox XXXXXX" and wait for connection, • indicated by the checkmark. It may take several minutes to connect - Unsecured Network warning • is OK. Go back to the LockedBrands app. • *WiFi is 2.4 GHz only Lockbox XXXXXXX Prev Next...
  • Page 12 Step 4.2 Connect to WiFi • Wait for 'Lockbox Connected Successfully' and then press ‘Continue'. • Press 'Begin Scan’. Prev Next...
  • Page 13 Step 4.3 Connect to WiFi • A list of available WiFi networks will appear. • Select your WiFi network and enter your password (with the appropriate upper and lower-case characters). • Press “Save”. Home Network Home Network Prev Next...
  • Page 14 4.1. *To cycle power, go to the underside of the • Pillar and locate the power switch. Move the switch to the O position (OFF). After 10 seconds, move the switch to the I position (ON).
  • Page 15: Register Your Pillar

    Step 5 Register your Pillar™ • Your lockbox should have a unique MAC address that will appear on the screen. • Press the “Add Lockbox” button to register your lockbox. • Give your lockbox a name in the “name your lockbox” field.
  • Page 16: Opening Your Pillar

    Step 6 Opening your Pillar™ • The “My Locks” page is where you can view and unlock the Pillars registered to your account. • Just press the UNLOCK button to open your Pillar! The smell-proof seal may require strong twisting and pulling to remove the lid.
  • Page 17: More Functions Of Your Pillar

    More Functions of your Pillar™ • To view and customize all of the functions your Pillar has to offer, click its name from the “My Locks” page. • Visit the support page at LockedBrands.com for “How to” videos on each function and for additional tips, tricks, and troubleshooting guides.
  • Page 18 Important! Check Your Firmware Version To ensure you’re having the best Pillar experience, please be sure to continuously your firmware up-to-date. • Turn your Pillar OFF and then back ON. • What color first appears? If Green, continue to the next page.
  • Page 19: Led Light Guide

    LED Light Guide Rotating White Factory Default: Set-up Mode Rotating Blue Change WiFi: Set Up Mode Solid Blue Connected Flashing Red Disconnected from internet Flashing Yellow Every 30 secs Low Battery Prev Next...
  • Page 20 LED Light Guide Flashing Purple Mater Password Mode Rotating Red & Green Pillar has been removed from owner's account; Must be reset and can then be registered Flashing Green Booting Rotating Purple Trying to connect to internet Prev Next...
  • Page 21: Modes, Resets, & Other Technical Definitions

    LEDs turn orange. Refer to Step 4.1 • *To cycle power, go to the underside of the Pillar and locate the power switch. Move the • switch to the O position (OFF). After 10 seconds, move the switch to the I position (ON).
  • Page 22: Support

    Support Sharing Access • Instructions  • How To Video Master Password Mode • Instructions  Firmware Update • Instructions Other FAQs Prev Next...
  • Page 23: Common Questions

    Common Questions How do I add a new WiFi? To add a new WiFi, hold the RESET button until the LEDs • start rotating blue (5 seconds). Follow the instructions starting with step 4.1. What if there is no WiFi and I need to get into my box? Please refer to the Master Password Guide.
  • Page 24 Patent Pending 2018 LockedBrands LLC. LockedBrands, The Pillar and the LockedBrands logo are all trademarks of LockedBrands LLC. All Rights Reserved.

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