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USER GUIDE Part Number 900-00202 • Part Number 900-00212 • Part Number 900-00207 Version 2.0 05/2020...
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USER GUIDE TABLE OF CONTENTS Welcome Flexible Deployment Options goTenna Pro Deployment Kit goTenna Pro Management Portal goTenna Pro App goTenna Pro X Quickstart Guide for ATAK Plug-In Support Version 2.0 05/2020...
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Deploying without the goKit Using a goKit to deploy is not required. End users may log into their goTenna app or plugin if an internet connection is available. End user accounts are set up by your organizations; Admin in the management portal.
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Deployment Kit Options For teams preparing for operations in advance, goTenna’s goTenna Deployment Kits (or “goKits”) store and charge up to 30 Pro online management portal provides extra convenience and or Pro X devices, allowing large teams to deploy more rapidly ease-of-use for system administrators.
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USER GUIDE TABLE OF CONTENTS goKit Features goKit Onboarding Portal Login Onboarding Offline Mode Onboarding Home Page Mode Hot-Spot Settings Frequency Sets Mission Packs Applications Update Firmware Deployment Kit User Guide Version 2.0 05/2020...
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Key Features Device Maintenance - Charge, transport, and automatically execute radio updates. Cloud Sync - Automatically syncs with the goTenna Pro Management Portal to ensure all software is up-to-date via synchronization with the Management Portal. Mobile Application Deployment - Wirelessly install any application to your IOs or Android device completely off-grid.
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2. Open the kit and insure all goTenna Pro radios are firmly seated in their charging docks. NOTE: If goTenna Pro is not fully charged, the light indicator will display red when plugged in to power. The indicator will turn blue when the unit is fully charged. To optimize for longer battery life, the unit executes automatic battery conditioning cycles.
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GOKIT ONBOARDING The first page displayed to the user is the selection between Portal Login and Offline Mode. PORTAL LOGIN ONBOARDING If you select PORTAL LOGIN you will be prompted with WiFi network selection page as shown here. Please select the WiFi network you want the goKit to be connected, enter the password and tap on CONNECT.
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OFFLINE MODE ONBOARDING With release 1.2 user may finish the goKit onboarding without using the portal credentials by selecting offline mode. Note: The internet settings will be disabled. HOME PAGE MODE Home Page The home screen mostly includes general information about the goKit, Deployment Mode SSID, and network settings.
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HOTSPOT SETTINGS The goKit Hotspot can be changed from the Home screen. Tap on EDIT HOTSPOT button to change these settings. On the next screen input your SSID and PASSWORD for the Hotspot network. Tap on UPDATE button to apply the input. Once saved, the new Deployment Mode SSID will be displayed on the home page.
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FREQUENCY SETS This page displays both Portal (top of the list) and Offline Frequency sets (bottom of the list). Channels for Frequency Set can be previewed by pressing magnification glass. Users can save offline copy of the portal frequency by pressing the cloud button on the right side of the portal frequency set row.
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CREATE FREQUENCY SET To create Frequency Set select the CREATE button. Input the Name, Max Power, Bandwidth, and tap NEXT. After this the user has to enter Control and Data channels and press SAVE button. If the entered values are valid the goKit will create an offline Frequency Set. The created Frequency Set will appear in the bottom section of the Frequency Setlist.
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EDITING EXISTING FREQUENCY SET To edit the offline Frequency Set tap the pen icon on the right side of the frequency set row. On this page you can see the existing Name, Max Power, and Bandwidth. These can be modified. By tapping NEXT you can get to the following screen.
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DELETE OFFLINE FREQUENCY SET The offline Frequency Set can be deleted by clicking on trash bin icon. Users will be prompted with dialog box that will ask user to confirm delete action. Version 2.0 05/2020 Deployment Kit User Guide...
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MISSION PACKS DOWNLOAD VIA PORTAL Please follow the steps below to download mission packs to goKit via portal and SD card. 1. Login to portal and upload mission packs by clicking on Mission Packs. Upload as shown at left. 2. Uploaded mission pack needs to be added to a group to allow goKit to pull it from the portal.
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ATAK MISSION PACKS DOWNLOAD VIA SD CARD 1. Prepare micro SD card with mission packs under ‘mission_packs’ folder. 2. Plug in an external micro SD card with mission packs to goKit’s micro SD card slot. 3. Go to Mission Packs page and tap on “SCAN SD CARD FOR MISSION PACKS”...
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APPLICATIONS Applications can be previewed on goKit by tapping Apps Navigation bar. UPLOAD APPLICATION TO PORTAL To use applications on the goKit, they needed to be uploaded to the portal. Open the Apps page under goKit section of the Portal. Once the goKit Apps page is open click on UPLOAD APP button.
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UPDATE FIRMWARE 1. Select the Firmware icon from the main menu to access the firmware update page. Select “Scan for Devices”. 2. Any devices connected to your goKit will appear here in a list. Select “Update” to update the firmware of all devices in your goKit. 3.
USER GUIDE TABLE OF CONTENTS Introduction to Management Portal Frequency Sets Users User Groups goKits Management Portal User Guide Version 2.0 05/2020...
INTRODUCTION TO MANAGEMENT PORTAL Thank you for purchasing one of our goTenna Pro Radios or GO Deployment Kits. One of the software tools that accompanies this product is the goTenna Pro Management Portal. The Portal, as we call it, is an online, web based, organization management system.
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Create and manage Frequency Sets. This will be covered in more detail in the Frequency Sets section of this document. USERS Manage User Accounts: • Create, Edit, or Delete your goTenna Pro Users. Managing Organization Groups: • Create, Edit, or Delete Groups. • Assign Users to Groups.
FREQUENCY SETS MANAGING FREQUENCY SETS In order to create frequency sets, first; select Frequency Sets from the Side Menu. This will take you to the Frequency Set database within the portal. Click the Create Frequency Set button. Once a frequency set has been created, you can edit or delete it by using the buttons at the end of the row.
Fill out the form by providing: • The person’s full name. • Their title within your organization. • A username for them to use within the goTenna Pro system. • Their organization email address. • Once the required fields are provided, click Add.
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• When you are done filling out the CSV template, save it as a new file OR over the template you downloaded. • Return to the goTenna Management Portal click Choose File. • Locate the completed CSV file and click Open.
USER GROUPS MANAGING GROUPS Groups allow you to assign specific frequency sets to specific groups of users. Likewise, Groups also allow you to offer a specific user, or set of users, Service User permissions. Service user permissions are required for a user to share frequency set QR codes or manually enter frequencies.
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USER GROUPS (CONTINUED) Lastly: When adding a new user, all of your organizations groups will appear to the right, where you can select one or more groups to add the user to. Version 2.0 05/2020 Management Portal User Guide...
GOKITS MANAGING GOKITS In order to use your goKit, you’ll need to add it into the Management Portal. This will allow you to manage which Groups have access to the goKit, which frequency sets those using that goKit have access to, and you can manage the Apps stored on the goKit for offline download.
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GOKIT GROUPS MANAGING GOKIT GROUPS Much like Users, you can create goKit Groups which allow you to partition which Frequency Sets and Applications each goKit has available for use in the field. Likewise, you can assign specific Group access to the goKit itself; only that Group will have login access to the goKit.
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COMMAND MAP The command map serves as a command center with visibility into your team’s location and movements. Each team member that is backhauling their location data to the portal will appear on your map as a node with callsign displayed. OPEN MAP Select Map in the in left navigation to launch the Command Map.
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STALE USER ALERTS After a user goes stale on the goTenna network, they will be indicated as stale on the Command Map. The users PLI icon will change to gray and the border of that marker will remain the color they were assigned.
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APP USER GUIDE TABLE OF CONTENTS This user guide will take you through using the goTenna Pro device with the native goTenna Pro app. You can download the goTenna Pro App from the Google Play or Apple App store. Initial Setup...
INITIAL SETUP STEP 1 STEP 2 STEP 3 To begin setup, Login to the goTenna Pro Review and accept the Terms of Use Tap “Next” to allow access to your location App using your User information. by tapping ‘Agree’. and contacts. Location access is essential in order to use PLI features.
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Your call sign will be the name associated If you are not a service user, you will to your user that will be used for display. skip this step and now have access to the goTenna Pro app. App User Guide Version 2.0 05/2020...
IMPORT CONTACTS STEP 1 STEP 2 STEP 3 Select “contacts” from the main menu. Select the “+” icon from the contacts Select to import contacts. menu. STEP 4 STEP 5 Search for or select the contact you’d like Ensure the country code, phone to import, and select “Import”.
BROADCAST CHAT, GROUP CHAT, 1-TO-1 CHAT STEP 1 STEP 2 STEP 3 Select ‘Chats’ from the Side Menu. Tap the blue Compose icon in the lower For 1-to-1 and Group messages, right corner, select the type of message you’ll be prompted to select you’d like to send.
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BROADCAST CHAT: GENERATE KEY STEP 1 STEP 2 STEP 3 Navigate to the encryption menu by To generate a new key, select Name your key. Please ensure that selecting “Encryption” from the main “Generate a new key”. the key name selected is unique from menu.
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BROADCAST CHAT: GENERATE KEY (CONT.) STEP 7 STEP 8 If PIN is selected, a PIN will appear on the To enable the key, toggle “Encrypt screen to be read to all team members for Broadcasts” on and select the input on their devices. Select Done once encryption key you’d like to use.
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BROADCAST CHAT: RECEIVE KEY (CONTINUED) STEP 4 STEP 5 STEP 6 If you receive the encryption key via You may select to validate your key If PIN is selected, a PIN entry area broadcast message from your team via QR code or plaintext PIN. will appear on the screen to be leader, you will receive a notification If QR code is selected, you may...
EMERGENCY CHAT STEP 1 STEP 2 Select ‘Emergency’ from the Side Menu. You can immediately craft and send your Emergency message. Emergency messages are sent, unencrypted, by anyone tuned to your frequency, and within range. AUTOMATIC LOCATION SHARING (PLI UPDATES) STEP 1 STEP 2 STEP 3...
MAP FEATURES STEP 1 LOCATION LINE Select ‘Map’ from the Side Menu. Tap the Location icon to center To draw a route, tap the Line icon. your location. Tap the screen at your starting point and connect route points. PERIMETER OBJECTS Tap the Pin icon, then tap the map Tap the Perimeter icon...
Create a map object. Press on map object Select a geofence option. and select geofence. NOTE: Depending on your selection when goTenna users move in or out of the geofence you will be alerted. App User Guide Version 2.0 05/2020...
SPECTRUM ANALYZER STEP 1 STEP 2 Choose a band to scan. Select ‘Frequency Settings’ from the Side Menu, then select ‘Spectrum Analyzer’. STEP 3 Review the activity on your active frequency set. Version 2.0 05/2020 App User Guide...
STEP 4 STEP 5 STEP 6 Once the code is scanned, tap next Review the Terms of use doc Pair to goTenna Pro device. to complete tuning the goTenna Pro. and select Agree to continue. App User Guide Version 2.0 05/2020...
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DEPLOY OFFLINE (CONTINUED) STEP 7 Input a callsign and GID or phone number, select desired frequency set to complete offline deployment. DEPLOY OFFLINE - GOKIT CONFIGURATION PATH STEP 1 STEP 2 Select “Deploy” from the main menu Select the frequency sets you’d like to deploy. to enter deployment mode.
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Note that in order to deploy via QR code, version described above. 1.2.0 of the ATAK plugin or goTenna Pro app is required. STEP 7 If WiFi Hotspot is selected, a menu is displayed containing the SSID and password along with the frequency sets, mission packs, and apps available for download.
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DEPLOY OFFLINE - GOKIT CONFIGURATION PATH (CONTINUED) STEP 3 STEP 4 STEP 5 Launch the goTenna Pro app and Choose connect to goKit Hotspot. Once connected, tap here to tap Setup next to deploy offline at continue on pop up screen.
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DEPLOY OFFLINE- MANUAL FREQUENCY TUNING STEPS 1 STEP 2 STEP 3 Configure goTenna Pro Enter the frequency details. Enter control channels. Select the plus devices by manually Enter a unique name, select power button and enter the Frequency. configuring a frequency set.
INSTALL APPS FROM GOKIT STEP 1 STEP 2 Select “Deploy” from the main menu to enter Select the frequency sets you’d like to deploy. deployment mode. STEP 3 STEP 4 Select the mission packs you’d like to deploy. Select whether you’d like to apply “Use Only” permissions to your users.
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INSTALL APPS FROM GOKIT (CONTINUED) STEP 7 STEP 8 STEP 9 Once connected to the goKit Wi-Fi, From the web browser, navigate to any Select desired apps launch a web browser on your device. non-cached website and the goKit will to vinitiate download.
The Pro device can be turned off after being put into relay mode but the user will need to repeat these steps to re-initiate relay mode. The goTenna Pro will tune to its last tuned frequency set. STEP 4 STEP 5...
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QUICKSTART GUIDE FOR ATAK PLUG-IN TABLE OF CONTENTS This user guide will take a user through using the goTenna Pro X ATAK Plugin features. Onboarding Depoy Offline Connect to goKit Hotspot via WiFi Scan Frequency Tuning QR Code Manual Frequency Tuning...
STEP 2 Select the device you’re using, goTenna Pro-X or goTenna Mesh-X. STEP 3 Login to the goTenna Plugin using your Organization Name, Username, and Password. If you need login credentials, contact your organization administrator. Version 2.0 05/2020 Quickstart Guide for ATAK Plug-In...
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STEP 5 You’ll now pair your goTenna Pro-X. Follow the on-screen instructions and tap NEXT. When your goTenna Pro-X is searching to pair, tap PAIR. Once you’re paired, you’ll move to the next step. STEP 6 Finally, you’ll select the frequency set assigned.
ATAK menu and select goTenna. STEP 2 On the Welcome Screen select Get Started. STEP 3 Select device you want to pair to: goTenna Pro-X or goTenna Mesh-X and follow instructions on screen to complete pairing process. STEP 4 At the login screen, below user credentials scroll down and select Setup next to deploying offline.
DEPLOY OFFLINE (CONTINUED) STEP 5 On the Offline Deployment screen choose preferred deployment option. a. Connect to goKit Hotspot via WiFi (Starts Pg. 5) b. Scan frequency tuning QR code (Starts on Pg. 6) c. Manual Frequency Tuning (Starts on Pg. 8) DEPLOY OFFLINE: CONNECT TO GOKIT HOTSPOT VIA WIFI STEP 1 Select Connect to goKit Hotspot via wifi.
DEPLOY OFFLINE: SCAN FREQUENCY TUNING QR CODE STEP 1 Create QR code from a phone or goKit. Select Scan frequency tuning QR code. Note: Using versions 1.2 and higher will not work with QR codes generated by the 1.1 plug in. STEP 2 Position the QR scanner over the QR code to retrieve the frequency sets.
DEPLOY OFFLINE: MANUAL FREQUENCY TUNING STEP 1 Select manually enter frequency sets. STEP 2 Enter the frequency details. Enter a unique name, select power level and bandwidth. STEP 3 Enter control channels. Select the plus button and enter the Frequency. Note: Valid frequency ranges from 142.00 MHz –...
CHAT STEP 1 To open the Chat tool, select the Chat icon within ATAK. Then, select All Chat Rooms for broadcast or select a user for 1-to-1 messaging. STEP 2 Tap the text field to type your message. You can also use the ATAK automessages. STEP 3 When your message is ready, tap SEND.
AUTOMATIC LOCATION SHARING STEP 1 From the goTenna plugin menu select Automatic Position Updates STEP 2 Toggle Automatic Locations on or off. Here, you’ll also select the cadence at which you’d like to share your location, or, you can opt to share your location based on distance traveled.
CHAT ENCRYPTION: GENERATE KEY STEP 1 Select Encryption Keys from the Main Menu. STEP 2 Select an encryption key to share or create a new one. To create a new key, select Generate new Key. STEP 3 Name the new encryption key. Version 2.0 05/2020 Quickstart Guide for ATAK Plug-In...
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CHAT ENCRYPTION: GENERATE KEY (CONTINUED) STEP 4 You may choose to either share your key via broadcast chat or via QR code. In order to send the key via broadcast chat, please ensure your team is tuned into the same frequency set. If sent via broadcast chat, your team members will receive a push notification on their device indicating that they have received a new encryption key.
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CHAT ENCRYPTION: GENERATE KEY (CONTINUED) STEP 7 If PIN is selected, a PIN will appear on the screen to be read to all team members for input on their devices. Select Done once all team members have validated the key. STEP 8 To enable the key, toggle “Encrypt Broadcasts”...
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CHAT ENCRYPTION: RECEIVE KEY STEP 1 If you receive the encryption key via broadcast message from your team leader, you will receive a notification alerting you to validate the key. To scan a new key from your team leader, select “Acquire key via QR code”. STEP 2 Scan the key that appears on your team leader’s device.
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CHAT ENCRYPTION: RECEIVE KEY (CONTINUED) STEP 4 If PIN is selected, a PIN entry area will appear on the screen to be completed with the PIN your team leader provides. STEP 5 Once your key is validated, you will see a success screen.
SPECTRUM ANALYZER STEP 1 Select Spectrum Analyzer from the Main Menu. STEP 2 Select which band you’d like to scan for channel noise. STEP 3 Use your fingers to zoom in and out on the Spectrum Analyzer tool. The peak level will show you where the most channel traffic lives.
RF Settings. STEP 2 Select which frequency set you’d like to tune your goTenna Pro device to. STEP 3 You can also fetch a new frequency set from the goKit. The QR icon will allow you to scan a QR code, with an associated frequency, in order to tune other teammates in the field.
SHARING FREQUENCY SETS STEP 1 From the goTenna plugin menu select RF Settings. STEP 2 Select the Menu in RF settings. STEP 3 Choose ‘Share Configuration’ from the menu a. Share as use only will restrict this from being shared with other users.
DIAGNOSTIC LOGS STEP 1 From the goTenna plugin menu select Diagnostic Logs. STEP 2 Navigate Diagnostic Log menu a. Clear Logs b. Send Logs c. Request Bluetooth Statistics • This will add the bluetooth statistics to the log d. Reset Bluetooth Statistics Version 2.0 05/2020...
LOCATION UPDATE HISTORY STEP 1 From the goTenna plugin menu select Location History. STEP 2 This feature allows you to visualize successful PLI sharing. STEP 3 Clear or Download to .CSV from the Location History Menu. Quickstart Guide for ATAK Plug-In...
DEVICE SETTINGS STEP 1 From the goTenna plugin menu select Device Settings STEP 2 Toggle the desired function a. LED On/Off b. Listen Only Mode c. Relay Mode Version 2.0 05/2020 Quickstart Guide for ATAK Plug-In...
9-LINE CAS & POINT DROPPER STEP 1 Select the Point Dropper tool. STEP 2 Select which type of point to place. In order to use CAS 9 Line, select the red diamond. This represents enemy points. STEP 3 Once you’ve created and placed your point, if you’d like to add 9 Line detail, you can edit the point.
DRAWING TOOLS STEP 1 Select the Drawing Tool. STEP 2 Select the shape you’d like to draw. STEP 3 Tap to begin drawing the shape. Use your finger to continue drawing the shape until it suits your needs. STEP 4 Now you can edit the shape.
SHARE GEOFENCE OBJECT STEP 1 From the ATAK drawing menu, create Radial Object. STEP 2 Select the Radial object and tap the GeoFence icon. STEP 3 Tap Send to share GeoFence object. STEP 4 Select recipient and send. Quickstart Guide for ATAK Plug-In Version 2.0 05/2020...
ROUTES STEP 1 Select the Route icon. STEP 2 Select the ‘+’ to draw a new route. Tap the screen in order to draw the path. You’ll also have an option to indicate that this path is for walking, driving, etc. STEP 3 Edit the route in order to give it a distinct name.
STEP 4 You can then add vital patient information and send the call for CASEVAC to the team. ADDITIONAL CORE ATAK FEATURES SUPPORTED BY GOTENNA PRO • Point Dropper • CASEVAC • 9-Line CAS • 2525 symbols are fully supported •...
GOKIT ONBOARDING The first page displayed to the user is the selection between Portal Login and Offline Mode. PORTAL LOGIN ONBOARDING If you select PORTAL LOGIN you will be prompted with WiFi network selection page as shown here. Please select the WiFi network you want the goKit to be connected, enter the password and tap on CONNECT.
OFFLINE MODE ONBOARDING With release 1.2 user may finish the goKit onboarding without using the portal credentials by selecting offline mode. Note: The internet settings will be disabled. HOME PAGE MODE Home Page The home screen mostly includes general information about the goKit, Deployment Mode SSID, and network settings.
HOTSPOT SETTINGS The goKit Hotspot can be changed from the Home screen. Tap on EDIT HOTSPOT button to change these settings. On the next screen input your SSID and PASSWORD for the Hotspot network. Tap on UPDATE button to apply the input. Once saved, the new Deployment Mode SSID will be displayed on the home page.
FREQUENCY SETS This page displays both Portal (top of the list) and Offline Frequency sets (bottom of the list). Channels for Frequency Set can be previewed by pressing magnification glass. Users can save offline copy of the portal frequency by pressing the cloud button on the right side of the portal frequency set row.
CREATE FREQUENCY SET To create Frequency Set select the CREATE button. Input the Name, Max Power, Bandwidth, and tap NEXT. After this the user has to enter Control and Data channels and press SAVE button. If the entered values are valid the goKit will create an offline Frequency Set. The created Frequency Set will appear in the bottom section of the Frequency Setlist.
EDITING EXISTING FREQUENCY SET To edit the offline Frequency Set tap the pen icon on the right side of the frequency set row. On this page you can see the existing Name, Max Power, and Bandwidth. These can be modified. By tapping NEXT you can get to the following screen.
DELETE OFFLINE FREQUENCY SET The offline Frequency Set can be deleted by clicking on trash bin icon. Users will be prompted with dialog box that will ask user to confirm delete action. Version 2.0 05/2020 Quickstart Guide for ATAK Plug-In...
MISSION PACKS DOWNLOAD VIA PORTAL Please follow the steps below to download mission packs to goKit via portal and SD card. 1. Login to portal and upload mission packs by clicking on Mission Packs. Upload as shown at left. 2. Uploaded mission pack needs to be added to a group to allow goKit to pull it from the portal.
ATAK MISSION PACKS DOWNLOAD VIA SD CARD 1. Prepare micro SD card with mission packs under ‘mission_packs’ folder. 2. Plug in an external micro SD card with mission packs to goKit’s micro SD card slot. 3. Go to Mission Packs page and tap on “SCAN SD CARD FOR MISSION PACKS”...
APPLICATIONS Applications can be previewed on goKit by tapping Apps Navigation bar. UPLOAD APPLICATION TO PORTAL To use applications on the goKit, they needed to be uploaded to the portal. Open the Apps page under goKit section of the Portal. Once the goKit Apps page is open click on UPLOAD APP button.
UPDATE FIRMWARE 1. Select the Firmware icon from the main menu to access the firmware update page. Select “Scan for Devices”. 2. Any devices connected to your goKit will appear here in a list. Select “Update” to update the firmware of all devices in your goKit. 3.
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SUPPORT goTenna Pro Knowledge Base For troubleshooting articles, electronic user guides, videos, case studies and other general support visit our knowledge base at: support.gotennapro.com Legal Documentation For legal information, terms and conditions, and license agreements visit our legal page at: gotenna.com/pages/legal...
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Embedded Software, and shall be subject to these Product Terms. You acknowledge that, as between you and goTenna, we and/or our licensors own all right, title, and interest in and to the Product including, where applicable to the Product, the Embedded Software, and all intellectual property related thereto.
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Product, or blemishes, marring of appearance or general wear and tear. This Warranty will be void and of no effect, and goTenna will have no liability hereunder for any of the following Product issues: i.
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Limitation of Liability IN NO EVENT SHALL GOTENNA BE LIABLE UNDER ANY LEGAL THEORY OR FORM OF ACTION FOR ANY LOSS OF LIFE OR PHYSICAL INJURY RELATING OR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (IN- CLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, OR COST OF SUBSTITUTE GOODS) IN CONNECTION WITH ANY...
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