Table of contents 1 Safety .......... 4 10 Before using for the first time........ 31 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 31 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........ 32 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 32 1.6 Safe cleaning and mainten-...
Page 3
15 Basic settings...... 39 15.1 Overview of the basic set- tings........ 39 15.2 Changing the basic set- tings........ 40 16 Cleaning and servicing .... 40 16.1 Tips on appliance care... 40 16.2 Cleaning the drum.... 40 16.3 Cleaning the detergent drawer........ 40 16.4 Descaling........ 41 16.5 Cleaning the drain pump.. 42 16.6 Cleaning the water outlet hose at the siphon .... 44...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
Page 6
en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
Page 8
en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At low temperatures, the appliance with the appliance. consumes less energy.
en Installation and connection erate properly, or this may result in Installation and connection 4 Installation and con- material damage or damage to the appliance. nection Do not operate the appliance with ▶ incomplete or defective accessor- Installation and connection 4.1 Unpacking the appliance ies.
Page 13
Installation and connection en Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, Against a wall Do not trap the the appliance may tip over. hoses between Always secure the feet of the appli- the wall and the ▶...
en Installation and connection Unscrew and remove all 4 Put on the 4 cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the 4 cover caps. Pull the power cable out of the holder. 4.5 Connecting the appliance Connecting the water inlet hose Remove the 4 sleeves.
Installation and connection en Connect the water inlet hose to a Sink Fix and secure tap (26.4 mm = 3/4"). the water outlet hose with an el- → Page 31. Plastic pipe with Fix and secure rubber sleeve or the water outlet gully hose with an el- → Page 31.
en Installation and connection To align the appliance, turn the ap- Check the mains plug is inserted pliance feet. Check that the appli- properly. ance is level using a spirit level. All appliance feet must stand firmly on the ground. Screw the lock nuts tightly against the housing using a WAF 17 wrench.
Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Using a measuring aid for liquid detergent", Page 35 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
Display en Display 6 Display The display shows the current set- Display tings, options or relevant information. Example: Display Display Designation More information 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time → "Buttons", Page 22 9 kg Recommended The maximum load capacity for the selec-...
Page 20
en Display Display Designation More information Wash Programme status Rinse Programme status Spin Programme status End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 38 Easy Iron...
Page 21
Display en Display Designation More information Voltage control Flashes: The automatic voltage control system system detects impermissible voltage drops. This will pause the programme. Note: The programme will continue when the voltage is permissible again. Voltage control Flashes: The programme has been system paused because of impermissible voltage drops.
en Buttons Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 24. Button Selection More information Start/Reload ¡ Start Start, cancel or pause the pro- gramme.
Page 23
Buttons en Button Selection More information Pre-treatment (Prewash) Selecting activates the Prewash ¡ programme. (Soaking) ¡ Prewash for washing heavily soiled laundry. Selecting activates the Soaking programme. Before the main wash cycle starts, the laundry remains in the water for longer. For laundry with particularly stubborn soiling.
Accessories en Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx. 2.50 Pedestal with drawer Install the appliance at a WMZPW20W raised height so that it can be easily loaded and...
Laundry Note: More detailed instructions for several times use can be found on www.bosch- – Wash large and small items of home.com or by scanning the QR laundry together code on the title page of this user –...
Detergents and care products en 11.3 Degrees of soiling Degree of soiling Soiling Examples Light ¡ No dirt or stains are vis- Light summer clothing or ible sports clothing that has ¡ Laundry has absorbed been worn for a just a few odours hours Normal...
en Detergents and care products ¡ Do not use bleaching agents in the appliance 12.1 Detergent recommendation Detergent Fabrics Pro- Temperature gramme Standard detergent Heat-resistant white Cotton From cold up to with optical brighten- fabrics made from 90 °C cotton or linen Detergent for colours Coloured fabrics Cotton...
Basic operation en Soiling Light Normal Heavy Water hardness: Hard/very 55 ml 80 ml 105 ml hard The dosages can be found on the 13.4 Loading laundry manufacturer's packaging. Notes ¡ Adjust the dosage to the actual ¡ Observe the information on safety load. → Page 4 and preventing material damage → Page 10.
en Basic operation Insert the measuring aid. Fold the measuring aid down and click it into place. Insert the detergent drawer. Push in the detergent drawer. 13.6 Use the measuring aid 13.7 Adding detergent and for liquid detergent care product To add liquid detergent, you can use a measuring aid in the detergent Notes drawer.
Basic operation en a The display shows either the pro- 13.11 Unloading the laundry gramme duration or the "Ready in" Note: Observe the information on time. safety → Page 4 and preventing ma- a After the programme has ended, terial damage → Page 10. the display shows: End. Open the appliance door.
en Childproof lock Childproof lock 14 Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls. 14.1 Activating the childproof lock Press and hold the two buttons ▶ for approx. 3 seconds. a The display shows a The controls are locked. a The childproof lock remains active even after the appliance has been switched off.
Basic settings en Basic settings 15 Basic settings You can configure the appliance to meet your needs. Basic settings 15.1 Overview of the basic settings Basic setting Programme Value Description position End signal 0 (off) Set the volume of the signal at the 1 (quiet) end of the programme.
en Cleaning and servicing 15.2 Changing the basic set- Remove all de- Fresh deposits tergent residue, are easier to re- tings spray residue or move without Set the programme selector to po- other residues leaving any sition 1. immediately. residue. Keep the appli- This allows the ance door and residual water to...
Cleaning and servicing en Press down on the insert and re- Fit the insert and click it into place. move the detergent drawer. Clean the opening for the deter- Pull out the insert upwards. gent drawer. Clean the detergent drawer and in- Push in the detergent drawer.
en Cleaning and servicing Slide a sufficiently large receptacle 16.5 Cleaning the drain pump under the opening. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
Page 43
Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 10 sections Do not touch the hot detergent to ensure that you use the appliance ▶...
en Cleaning and servicing Insert the pump cap and screw it Loosen the hose clamp and care- on as far as it will go. fully remove the water outlet hose. 90° The handle on the pump cap must Residual water may leak out. be in a vertical position.
Cleaning and servicing en Clean the filter with a small brush. 16.7 Clean the water inlet fil- ters. Emptying the water inlet hose Turn off the tap. Set a programme, except for Rinse, Spin or a draining pro- gramme. Start the programme and leave it to run for approx.
Page 46
en Cleaning and servicing Disconnect the hose from the rear Connect the hose and check for of the appliance. leaks. Use pliers to remove the filter. Clean the filter with a small brush. Reinsert the filter.
Troubleshooting en Troubleshooting 17 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
Page 48
en Troubleshooting Fault Cause and troubleshooting The water pressure is low. No remedial action possible. The filters in the water inflow are blocked. Clean the filters in the water inflow → Page 45. ▶ The tap is turned off. Turn on the tap. ▶...
Page 49
Troubleshooting en Fault Cause and troubleshooting The appliance is not Check whether the lighting in your kitchen or other ▶ working. appliances are working. The programme does You have not pressed Start/Reload. not start. Press Start/Reload. ▶ Door is not closed. Close the door. Press Start/Reload to start the programme.
Page 50
en Troubleshooting Fault Cause and troubleshooting The water is not drain- Immediate measure: Mix one tablespoon of fabric ▶ ing. softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
Page 51
Troubleshooting en Fault Cause and troubleshooting No water is visible in Water is below the visible area. the drum. Not a fault – no action required. ▶ Do not add any extra water to the appliance while it ▶ is operating. Drum jerks after the This is caused by an internal motor test.
Page 52
en Troubleshooting Fault Cause and troubleshooting The spin programme Drain pipe or water outlet hose is blocked. does not start. Clean the drain pipe and the water outlet hose. ▶ Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are ▶...
Page 53
Troubleshooting en Fault Cause and troubleshooting Detergent or fabric Too much detergent/fabric softener in the detergent softener drips off the drawer. seal and collects on When dosing liquid detergent and fabric softener, ▶ the door or in the seal observe the marking in the detergent drawer and fold.
Page 54
en Troubleshooting Fault Cause and troubleshooting Water is leaking out at Water inlet hose is not correctly/securely connected. the water inlet hose. Connect the water supply hose correctly. Connect- ing the water inlet hose Tighten the screw connection. Water is leaking out at The water outlet hose is damaged.
18.1 Removing the appliance ▶ → "Installation and connection", Note: More detailed instructions for Page 12 and use can be found on www.bosch- → "Before using for the first time", home.com or by scanning the QR Page 31. code on the title page of this user manual.
en Customer Service 18.4 Disposing of old appli- Customer Service 19 Customer Service ance If you have any queries on use, are Customer Service Valuable raw materials can be re- unable to rectify faults on the appli- used by recycling. ance yourself or if your appliance needs to be repaired, contact Cus- WARNING tomer Service.
Consumption values en Consumption values 20 Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
Page 60
Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.