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Occasionally, a minor problem may arise, and a service call may not be necessary - use this troubleshooting guide for
a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby's Toll Free
Number for assistance.
PROBLEM
Microwave will not start
Arcing or sparking
Unevenly cooked foods
Overcooked foods
Under cooked foods
Poor defrosting
TROUBLESHOOTING
Tel: 1-800-26-
POSSIBLE CAUSE
•
Electrical cord for Microwave
is not plugged in
•
Door is open
•
Wrong operation is set
•
Materials to be avoided in
microwave were used
•
The microwave is operated
when empty
•
Spilled food remains in the
cavity
•
Materials to be avoided in the
microwave were used
•
Food is not defrosted com-
pletely
•
Cooking time or power level
are not suitable
•
Food is not turned or stirred
•
Cooking time or power level
are not suitable
•
Materials to be avoided in
microwave oven were used
•
Food is not defrosted com-
pletely
•
Oven ventilation ports are
restricted
•
Cooking time and power level
are not suitable
•
Materials to be avoided in
microwave were used
•
Cooking time and power level
setting are unsuitable
•
Food was not turned or
stirred
14
(1-800-263-2629)
•
Plug the unit into the outlet
•
Close the door and try again
•
Check instructions
•
Use microwave safe cook-
ware only
•
Do not operate with an empty
oven
•
Clean the cavity with a wet
towel
•
Use microwave safe cook-
ware only
•
Completely defrost food
•
Use correct cooking time and
power level
•
Turn and stir food
•
Use correct cooking time and
power level
•
Use microwave safe cook-
ware only
•
Completely defrost food
•
Check to see that oven venti-
lation ports are not restricted
•
Use correct cooking time and
power level
•
Use microwave safe cook-
ware only
•
Use correct cooking time and
power level
•
Stir or turn food during de-
frosting
SOLUTION
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