Sharp SHG02 Notes On Usage
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Sharp SHG02 Notes On Usage

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Be sure to read this manual before use
SHG02
Notes on Usage
In this manual, the "AQUOS zero5G basic DX SHG02" is abbreviated as the
"SHG02" or the "product".
In this manual, "au Nano IC Card 04" is abbreviated as "au IC Card".
In this manual, "microSD™ memory card (commercially available)",
"microSDHC™ memory card (commercially available)" and "microSDXC™
memory card (commercially available)" are abbreviated as "microSD
memory card" or "microSD".
For illustrations and descriptions in this manual, refer to "取扱説明書 詳細版
(Full Instruction Manual)" (Japanese) available on the au homepage.
September 2020, 1st Edition
Sold by: KDDI CORPORATION,
OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: SHARP CORPORATION

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  • Page 1 Be sure to read this manual before use SHG02 Notes on Usage In this manual, the “AQUOS zero5G basic DX SHG02” is abbreviated as the “SHG02” or the “product”. In this manual, “au Nano IC Card 04” is abbreviated as “au IC Card”.

  • Page 2: Using The Product

    Also refer to “Online Manual” (Japanese) or “故障とお考えになる前に (Troubleshooting)” in “取扱説明書 詳細版 (Full Instruction Manual)” (Japanese) available on the au homepage. (Japanese) ttps://www.au.com/online-manual/shg02/) ttps://www.au.com/support/service/mobile/guide/manual/) (Japanese) • Communication is not possible even inside the service area in places where the signal does not reach (e.g. tunnels and basements). Also, communication may not be possible in poor reception areas.
  • Page 3 • If you are using the product overseas, check the relevant laws and regulations of the country/region you visit in advance. • The Company is not liable for any damages arising from earthquakes, lightning, storms, floods or other natural disasters, as well as fires, actions by third parties, other accidents, intentional or mistaken operation by the customer, or use under other unusual conditions outside the responsibility of the Company.
  • Page 4 * “The Company” as appears in this manual refers to the following companies: Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY Manufactured by: SHARP CORPORATION ◎ Reproduction of the content of this manual in part or in whole is prohibited.

  • Page 5: Safety Precautions (Observe Strictly)

    Safety Precautions (Observe Strictly) ■ Before using the product, thoroughly read these safety precautions for proper use. After reading, store the precautions in a safe place. ■ These precautions contain information intended to prevent injury to the user and to surrounding people, as well as damage to property, and must be observed at all times.
  • Page 6 ■ Explanation of Prohibited or Enforcement Symbols Indicates that handling Indicates an action that with wet hands is not is not allowed. Wet hands allowed. Prohibited prohibited Indicates that Indicates that instructions specified disassembly is not are compulsory (must Disassembly allowed.
  • Page 7 Do not sprinkle sand, soil or dirt on the equipment or put the equipment directly on it. Also, do not touch the equipment when sand etc. is adhering to your hand. Prohibited May cause fires, burns, injury, electric shock, etc. Refer to the following for details on waterproofness/ dustproofness.
  • Page 8 Do not remove the internal battery of the product. May cause fires, burns, injury, etc. Prohibited Do not remove the back cover of the product. May cause fires, burns, injury, etc. Prohibited Do not get the equipment wet with liquids such as water (drinking water, sweat, seawater, pet urine, etc.).
  • Page 9 Do not cover or wrap the equipment with bedding etc. when using or charging. May cause fires, burns, etc. Prohibited If charging is not completed after the specified charging time, stop charging. May cause fires, burns, injury, etc. because of overcharging. Instruction Be sure to turn off the product and not to charge the battery in locations where flammable gas may be generated and...
  • Page 10 Do not leave the equipment on unstable surfaces, such as on a wobbly table or sloped surface. Be very careful while the vibrator is set. Prohibited May fall and cause injury etc. Do not use or store the equipment in locations that are subject to humidity, dust or high temperatures.
  • Page 11 May cause fires, burns, injury, etc. Prohibited Do not apply excessive force on the product such as puncturing it with a sharp object (nail etc.), hitting it with a hard object (hammer etc.) or stepping on it. Prohibited May cause fires, burns, injury, etc.
  • Page 12 Do not allow water or other liquids (drinking water, sweat, seawater, pet urine, etc.), metal, flammable material or other foreign object to enter the au IC Card/microSD memory card Prohibited tray slot on the product. Also, do not mistake the slot place and direction of the au IC Card or microSD memory card.
  • Page 13 Follow the instructions given by the respective medical institution regarding the use of the product in a hospital. Turn off the product in areas where the use of cell phones is Instruction prohibited. Failure to do so might cause interference with the operation of electronic devices and electronic medical devices because of signals.
  • Page 14 Turn off the product near high-precision electronic devices or devices that use weak electronic signals. May interfere with the operation of electronic devices because of Instruction signals. ※Take particular care with the following devices Hearing aids, implanted cardiac pacemakers, implanted cardioverter-defibrillators, other electronic medical equipment, other equipment controlled by electronic signals, etc.
  • Page 15 If the display is broken and the internal substance then leaks, do not get it on your skin (face, hands, etc.), clothes, etc. May result in damage your eyes or skin. Prohibited If the internal substance comes into contact with your eyes, mouth, skin or clothes, immediately rinse the contacted area with clean water.
  • Page 16 If any trouble on your skin is occurs due to using the product, immediately stop using it and seek medical treatment. Use of the product may cause itching, rashes, eczema, etc. Instruction depending on your constitution or health condition. For details on materials of each part, refer to “Material List” (zP.
  • Page 17 Do not place heavy objects on the cord of the specified charger (sold separately) or apply excessive force on it such as pulling it. Prohibited May cause fires, burns, electric shock, etc. When plugging/unplugging the specified charger (sold separately) into/from the outlet, do not allow metallic straps or other metallic objects to come into contact with the prongs Prohibited of the plug.
  • Page 18 Fully plug the specified charger (sold separately) into the outlet. May cause fires, burns, electric shock, etc. if you do not insert it Instruction securely. Always grasp the body of the adapter when unplugging the power plug from the outlet. Do not apply excessive force on it such as pulling the cord of the specified charger (sold Instruction separately).
  • Page 19 Instruction ■ SIM Eject Tool (Sample) WARNING The tip of the SIM eject tool (sample) is sharp. Do not use it pointing at yourself or others. May hit you or others around you, resulting in injury or loss of Prohibited eyesight.
  • Page 20 CAUTION If any trouble on your skin is occurs, immediately stop using it and seek medical treatment. Use of the product may cause itching, rashes, eczema, etc. Instruction depending on your constitution or health condition. For details on materials of each part, refer to “Material List” (zP.
  • Page 21 ■ Use near Medical Instruments and Inside Medical Facilities WARNING If you have electronic medical equipment such as an implanted cardiac pacemaker or an implanted cardioverter- defibrillator, always carry or use your product at least 15 cm Instruction away from your implant. Electromagnetic signals may have harmful effects on the operation of the electronic medical equipment.

  • Page 22: Material List

    Material List ■ Main unit (SHG02) Part Material Surface treatment Display side Reinforced glass AF coating Surrounding area of display side PC resin Coating, Hard coating Exterior PC resin (With glass) Coating, Hard coating Back Acrylic resin + PC Hard coating...

  • Page 23: Handling Precautions

    5°C to 35°C and humidity range of 35% to 85%.) • SHG02 • au IC Card (inserted into the SHG02) For using the product in a bathroom, refer to “Precautions when using the product in a bathroom” (zP. 34).
  • Page 24 ● Do not use the followings in extremely hot, cold or humid places. (Use within an ambient temperature range of 5°C to 35°C and humidity range of 35% to 85%.) • Charger • Peripheral devices ● Do not use in places subject to lots of dust or vibration. Doing so might cause a fault.
  • Page 25 ● Do not forcefully press, tap or intentionally subject the display to strong impact. Doing so might cause scratching or damage. ● Do not forcefully press sharp objects or hard objects against keys or display surface. Doing so might cause scratching or damage.
  • Page 26 ● Never use the modified product. Use of a modified device violates the Radio Law and/or the Telecommunications Business Law. You can perform the following operations to confirm the unique authentication and standard marks (including certification/authentication numbers) for the product. On the home screen →...
  • Page 27 ● While writing/reading data to/from a microSD memory card, do not subject the product to vibration or impact or turn off the power. Doing so might cause loss of data or a fault. ● Do not cover the light sensor with your finger or put a sticker on it. Doing so may hinder the light sensor from detecting the ambient brightness and functioning correctly.
  • Page 28 ● The touch panel is designed to be lightly touched by fingers. Do not apply strong pressure with your fingers or sharp-pointed objects (such as ballpoint pens and pins) on the touch panel. In the following cases, the touch panel may not work even if you touch it.
  • Page 29 ■ Internal battery (The internal battery of the product is a lithium-ion battery.) The internal battery is not fully charged at the time of purchase. Charge the battery before using the product. Also charge the battery after long periods of disuse before using the product.
  • Page 30 ■ Charger ● Do not wrap the power cord of the specified charger (sold separately) around the charger. Also, do not forcibly bend the charger's plug or the connection between the connector and power cord. Do not apply excessive force to it such as placing a heavy object on the cable of it or pulling it. Doing so might cause a fault.
  • Page 31 ■ Clear case (Sample) ● Do not apply excessive force to the clear case during use. Doing so might cause a fault or damage it. ● When disposing of the clear case, follow respective local rules. ■ Camera ● If the camera lens breaks, immediately discontinue use, and contact an au shop or Repair and Delivery Support Center.

  • Page 32: Notes On Waterproof And Dustproof Properties

    Notes on Waterproof and Dustproof Properties Before using the product, thoroughly read the contents of “Notes on Waterproof and Dustproof Properties” to ensure correct use. Failure to follow the contents described in these sections may cause liquid or dust to get inside, resulting in overheating, ignition, electric shock, injury or fault.
  • Page 33 ■ Waterproof and dustproof properties of the product enables you • To use the product at the poolside. However, do not get it wet with water other than tap water such as water in the swimming pool or submerge it in water in the swimming pool.

  • Page 34: Notes On Using The Product

    ■ Closing the au IC Card/microSD memory card tray Insert the au IC Card/microSD memory card tray all the way to the product horizontally. ■ Dustproof property of the product • The dustproof property of the product only guarantees a protection rating equivalent to IP6X and does not guarantee its performance under other using conditions such as when the product is directly put on sand such as a beach.
  • Page 35 • The product is not designed to resist impact. Do not drop or subject to impact. Also, do not jab the earpiece (receiver)/speaker, mouthpiece (microphone), speaker, sub microphone, etc. with a sharp object. Doing so my cause damage or deformation to/of the product, resulting in impairment of waterproof/dustproof property.

  • Page 36: Maintaining The Waterproof And Dustproof Properties

    • Do not remove or scratch it. • When closing the au IC Card/microSD memory card tray, do not get the rubber seal caught. Also, do not insert sharp objects into gaps around the au IC Card/microSD memory card tray, the earphone/microphone jack or external connection jack section.

  • Page 37: Precautions On Charging

    Precautions on Charging Specified charger (sold separately) and optional accessories are not waterproof/dustproof. Be sure to check the following items before and after charging. • Check that there are no water drops or foreign objects on the product. If foreign objects are attached on the product, immediately wash it away. Also, if it is wet or after it gets wet, drain water well and wipe remaining water off with a clean dry cloth etc.

  • Page 38: Washing The Product

    Washing the Product If any stain, dust, sand, soft drink, etc. is attached to the surface of the product, gently wipe it off with a cloth and wash the product under a mild water flow (up to 6 liters/min) of tap water at room temperature (5°C to 35°C) approximately 10 cm away from the faucet or shower head.

  • Page 39: Draining Water

    Draining Water If the product gets wet, make sure to drain water remaining in the earphone/ microphone jack section, external connection jack section, earpiece (receiver) /speaker section, mouthpiece (microphone) section, speaker section, key section, sub microphone section, air vent port section (decoration of camera cover), etc.
  • Page 40 B Hold the product securely and shake it approximately 20 times until there is no more water splashing. Make sure of the safety around you and shake the product while holding it securely not to let it drop. Earpiece (Receiver)/Speaker section Mouthpiece Speaker...
  • Page 41 Air vent port section (Decoration of camera cover) C Wipe off water remaining in the grooves of each section by gently putting the product against a dry and clean cloth etc. Since water is sometimes left in the grooves of each section, clear them of water by putting a cloth against their openings and gently patting them.

  • Page 42: Precautions About Bluetooth

    D Lay out a dry cloth etc. beneath and leave the product on the cloth at room temperature for approximately 2 to 3 hours to dry it. Water, if any, remaining in the product may ooze up after wiping off. Do not wipe off water remaining in the grooves directly by a cotton swab etc.

  • Page 43: Precautions About Wireless Lan (Wi-Fi ® )

    ® Precautions about Wireless LAN (Wi-Fi • The wireless LAN (Wi-Fi ® ) function of the product conforms to the domestic standards of Japan, FCC standards and EC directives, and has been certified. • Use of wireless LAN (Wi-Fi ® ) function may be restricted in some countries/ regions.
  • Page 44 • Wireless LAN (Wi-Fi ® ) function: 2.4DS/OF4 The product uses the 2.4 GHz band. DS-SS and OFDM are used as the modulation schemes. The interference distance is about 40 m or less. Bands of mobile unit identification devices can be avoided. ®...
  • Page 45 ■ 2.4 GHz band wireless LAN (Wi-Fi ® ) precautions ® The frequencies used by the wireless LAN (Wi-Fi ) function of the product are in the 2.4 GHz and 5GHz band. In the 2.4 GHz frequency band, in addition to home electrical appliances such as microwave ovens and industrial, scientific and medical devices, other similar wireless stations, in-plant wireless stations for mobile unit identification that require a license for use such as factory...
  • Page 46 ◎ Connections between the product and all other Bluetooth ® and wireless ® LAN (Wi-Fi ) devices have not been confirmed. Therefore, connections ® ® with all Bluetooth and wireless LAN (Wi-Fi ) devices are not guaranteed. ◎ The product supports security features for wireless communications that ®...

  • Page 47: Security Codes

    Voluntary control for radio wave interference This product satisfies technical requirements based on VCCI Rules for Voluntary Control Measures and its satisfied mark is displayed on the electronic nameplate of the product. You can see the electronic nameplate by operating the product as follows. On the home screen →...
  • Page 48 ■ PIN Code To prevent unauthorized use of the au IC Card by a third party, you can set the product to require PIN code entry every time the power is turned on. You also need to enter PIN code when setting whether PIN code entry is required. If PIN code is incorrectly entered three times consecutively, the PIN code will be locked.

  • Page 49: Notes On Data Communication Charge

    Notes on Data Communication Charge • Since constant Internet connection is possible with the product, data communication may be performed automatically by some applications, resulting in high data communication charges. Therefore, subscription to the flat-rate/discount service for data communication charges is recommended. •...

  • Page 50: Regulatory Information

    Regulatory information Hereby, SHARP CORPORATION declares that the radio equipment type SHG02 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: ttps://jp.sharp/k-tai/) (Japanese) Manufacturer's Address: SHARP CORPORATION, 1 Takumi-cho, Sakai-ku, Sakai-shi, Osaka 590-8522, Japan CE/FCC Notice;...

  • Page 51: Intellectual Property Rights

    • USB Type-C™ is a trademark of USB Implementers Forum. • The Bluetooth ® word mark and logo are registered trademarks owned by the Bluetooth SIG, Inc., and SHARP CORPORATION is licensed to use these trademarks. • Wi-Fi ® ®...
  • Page 52 • Source codes of software based on GPL, LGPL and Mozilla Public License (MPL) can be referred to on the following site for free. For details, refer to the following site. (Japanese) ttp://k-tai.sharp.co.jp/support/developers/oss/) ■ License 【OpenSSL License】 Copyright © 1998-2009 The OpenSSL Project. All rights reserved.
  • Page 53 THIS SOFTWARE IS PROVIDED BY ERIC YOUNG “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 54 When using for promotion, in-house use, profit use, and other intended uses, contact MPEG LA. LLC. • This product is licensed under the AVC patent portfolio license for the personal and noncommercial use of a consumer to (i) encode video in compliance with the AVC standard (henceforth referred to as AVC video) and/or (ii) decode AVC video that was encoded by a consumer engaged in a personal and noncommercial activity and/or was obtained from a video...

  • Page 55: For Inquiries, Call

    For inquiries, call: Customer Center For general information  (toll free) Business hours: 9:00 to 20:00 (7 days a week) From au mobile phones: From non-au mobile phones / general subscriber phones:  area code not required In case above numbers are not available, call toll-free: 0120-977-033  (except Okinawa) 0120-977-699  (Okinawa) In case of theft, loss, or malfunction  (toll free) Business hours: 24 hours (7 days a week) From au mobile phones: From non-au mobile phones / general subscriber phones:  area code not required In case above numbers are not available, call toll-free: 0120-925-314 Repair and Delivery Support Center For theft, loss, or malfunction  (toll free) Business hours: 9:00 to 20:00 (7 days a week) From au mobile phones / non-au mobile phones / general subscriber phones: 0120-925-919 Cell phone and PHS operators collect and recycle unused  telephones, batteries and battery chargers at stores bearing  the        logo regardless of brand and manufacturer to protect  the environment and reuse valuable resources.

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