PROLiNK SONORITY II Faq
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PROLiNK SONORITY II Faq

Wireless smart speaker
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Frequently Ask Questions (FAQ)
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PROLiNK
SONORITY II Wireless Smart Speaker
PSB8602E
v. 1.1

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Summary of Contents for PROLiNK SONORITY II

  • Page 1 Frequently Ask Questions (FAQ) ® PROLiNK SONORITY II Wireless Smart Speaker PSB8602E v. 1.1...
  • Page 2 Copyright The contents of this publication may not be reproduced in any part or as a whole, stored, transcribed in an information retrieval system, translated into any language, or transmitted in any form or by any means, mechanical, magnetic, electronic, optical, photocopying, manual, or otherwise, without the prior written permission.
  • Page 3 Revision Date Descriptions 24 Sept 2019 Initial release 13 Nov 2019 Content update...

  • Page 4: Table Of Contents

    (Q7) Can I review and delete my voice recordings?............... 3 (Q8) Can I turn off the microphones or mute the Sonority II Wireless Smart Speaker and how I can turn on it back? ............................3 (Q9) Can Alexa set an event or reminder on my google calendar? ..........4...

  • Page 5: Frequently Ask Question (Faq)

    • Place the speaker on its rubber base on a stable and level surface. • Make sure there is an AC (mains) outlet nearby. (Q2) How Can I Connect with Sonority II Wireless Smart Speaker by using Bluetooth? Bluetooth connection can be available to use once you turn on the smart speaker or after user complete the Setup.

  • Page 6: (Q3) How Can I Connect With Sonority Ii Wireless Smart Speaker By Using Aux Cable

    (Q3) How Can I Connect with Sonority II Wireless Smart Speaker by using AUX Cable? AUX cable connection can be available to use once you turn on the smart speaker or after user complete the Setup. Step below will shows how the connection between client device and smart speaker by using AUX cable.

  • Page 7: (Q6) If I Talk, Is Alexa Recording All My Conversations

    (Q6) If I talk, is Alexa recording all my conversations? No. By default, PROLiNK Smart Speaker devices are designed to detect only your chosen wake word “Alexa” or by push Button. The device detects the wake word by identifying acoustic patterns that match the wake word. No audio is stored or sent to the cloud unless the device detects the wake word (or Alexa is activated by pressing a button).

  • Page 8: (Q9) Can Alexa Set An Event Or Reminder On My Google Calendar

    (Q9) Can Alexa set an event or reminder on my google calendar? Yes, first you need to link the google account in the Alexa WEB to enable the features. Below is the step how to link your google account with Alexa Amazon:- 1.

  • Page 9: Speaker

    3. Choose the Google Account to link the google calendar 4. After link the account, you can ask Alexa to create an event or reminder on calendar by asking “Alexa, can you create an event on my calendar?” (Q10) How can I set up my device location for Accurate Weather info or How do I localize my speaker? The Alexa can tell us the information about current weather depends on the Smart Speaker Location.

  • Page 10: (Q11) Can Alexa Set A Reminder And Alarm For Me

    2. Navigate to Setting > Device Name 3. Under General Setting, Edit Device Location 4. After set the location, you can ask Alexa to know the Weather Information by asking “Alexa, what is the weather today?” (Q11) Can Alexa set a reminder and Alarm for me? Yes, Alexa is able to set a reminder and alarm by voice command.

  • Page 11: (Q12) Can Alexa Sonority Ii Wireless Smart Speaker Make A Phone Call Or Message

    5. Navigate to Reminders & Alarms 6. You can delete or modified the reminder or alarm you create earlier by using a voice command. (Q12) Can Alexa Sonority II Wireless Smart Speaker make a phone call or message? Yes, but currently it’s not supported on Malaysia, Singapore, Indonesia etc.

  • Page 12: (Q13) What Is Alexa Skill And How It Works

    (Q13) What is Alexa Skill and how it works? Alexa provides a set of built-in capabilities, referred to as skills. For example, Alexa's abilities include playing music from multiple providers, answering questions, providing weather forecasts, and querying Wikipedia. The Alexa Skills Kit lets you teach Alexa new skills. Customers can access these new abilities by asking Alexa questions or making requests.

  • Page 13: (Q14) How Can I Connect My Other Smart Devices With Alexa

    (Q14) How can I connect my other smart devices with Alexa? To connect others smart device with Sonority II Wireless Smart Speaker by using Alexa, you need to enable the skill features to integrate with Smart device App in the Alexa WEB. Please note, some of the smart device is not compatible with Alexa, please check on smart device product compatibility.
  • Page 14 3. On Alexa, Open WEB browser, visiting site (https://alexa.amazon.com) and login Alexa account. 4. Navigate to skill and Search skill “Smart Life” to be enable. “Smart Life” skill is compatible with mEzee app. 5. Enter your mEzee App Account and password, then tap “Link Now” to link your mEzee account to enable the skill.

  • Page 15: (Q15) Can My Smart Device Can Be Put In One Group And Controlled By Alexa

    (Q15) Can my smart device can be put in one group and controlled by Alexa? Yes, to create a group of smart device link to the Alexa account. Follow the step below to create a group and add the smart device:- 1.

  • Page 16: (Q16) How To Set Multiple Synchronous Playback On Sonority Ii Wireless Smart Speaker

    (Q16) How to set multiple synchronous playback on Sonority II Wireless Smart speaker? Yes, if you have two unit Sonority II Wireless Smart Speaker, it can synchronize each other by using PROLinK mAudio App. Step below will show how to synchronize multiple smart speaker by using mAudio App:- 1.

  • Page 17: (Q17) Can I Set/Save Radio Station From Tunein

    3. After finish setup the second smart speaker, on mAudio App drag the second smart speaker to the main Smart Speaker and wait for the speaker synchronize (Q17) Can I Set/Save Radio Station from TuneIN? Yes, you can save the favorite radio station or podcast from TuneIn by following the Step Below:- 1.
  • Page 18 3. tap on the 'Hi-Fi' icon on the right hand side of the Radio Name 4. Assign to any of available PRESET Number or to any Number that is to be Replaced 5. To check the preset content navigate to Smart Speaker Setting > Preset Content...

  • Page 19: (Q18) How To Setup My Time Zone And Device Location

    (Q18) How to setup my time zone and device location? For Time Zone Setting – this is available in the Amazon Alexa Web instead. Please note that Contacts, Call, Uber, Purchase are currently not available for Asia Region. The step below show how to set time zone and device locations.

  • Page 20: (Q19) How Do I Create A United States Alexa Account

    (Q19) How do I create a United States Alexa Account? This is to be done during the account registration at the point of setting up the SONORITY II speaker. Currently, this is required in order to do Alexa Voice control over your Spotify. After that, you may localize the speaker in order to get local information such as weather condition in the area.
  • Page 21 2. Click “Create a new Amazon Account”...
  • Page 22 3. Fill up all the information and click “Create Your Amazon Account” 4. Verify the email address you registered by Enter OTP send to you email.
  • Page 23 5. Click “Allow” for AVS (Alexa Voice Service) features. 6. Select your country to “United States”. Please note, only the account registered under United States can only enable “Spotify AVS”.

  • Page 24: (Q21) Can The Preset Support All Radio Station

    7. Click Next to finish the setup. (Q20) Can the Sonority II stream Chinese Radio Station on TuneIN (e.g. Yes 93.3, Love 97.2, UFM 100.3)? Currently there is no support for Chinese Ratio Station streaming through TuneIn, you may encounter intermittent streaming drop (Q21) Can the preset support all radio station? Currently, PRESET is only available for some of the available stations.

  • Page 25: (Q23) How To Link Your Spotify Premium Account For Alexa Voice Control

    (Q23) How to Link your Spotify Premium Account for Alexa Voice Control 1. If you are not located at US, UK, Canada, Germany, India, Japan – please do create an Alexa Account with United States country selected during account registration. 2.
  • Page 26 6. Key in your Spotify Premium Account Details into the Username and Password fields. Click on the ‘Log in’ button 7. Click on ‘Agree’. 8. Once linked, you will be greeted with the following message:...

  • Page 27: (Q24) How To Enable A Smart Home Skill For Alexa Voice Control

    (Q24) How to Enable a Smart Home Skill for Alexa Voice Control Below steps example is to show the steps on enabling Smart Home Skill to control other PROLiNK’s smart devices that have been registered through mEzee within the same network.
  • Page 28 5. Click on the “Enable” button. You will be required to sign in for this step. 6. Key in the same login credentials you use with the ‘Prolink mEzee’ app. 7. Select ‘mEzee’ and click on the ‘Link Now’ button.

  • Page 29: (Q25) How To Enable Other Skill For Alexa Voice Control/Interaction

    11. All of your Alexa compatible smart home devices that were linked to your mEzee account shall now be available on the list. Alternatively, you may click on ‘Discover’ to find all compatible smart devices in the same network. 12. To test that your devices work with Alexa, you may say “Alexa, turn on [device name]” (Q25) How to Enable other skill for Alexa Voice Control/Interaction 1.
  • Page 30 4. Select the skill that you wish to enable. 5. Click on the ‘Enable’ button on the selected skill page. Do note that you may be required to log in to use the skill you have selected 6. If you are prompted to allow certain permissions to be enabled, click on the ‘Save Permissions’...
  • Page 31 8. To test out the skill, you may try the commands listed in the “Try Saying” section of the skill page.

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