General DataComm Quester III V.90 Quick Start Manual

5 Troubleshooting Hints
Problem
Quester III does not re- Verify COM port settings in your software are the same as for the
spond to AT Commands. hardware.
AT Command does not Turn Echo Command On by returning to default setting. Key AT&F,
appear on screen. then press Enter.
No dial tone. Make sure Quester III is connected to the outside phone line: cord to
the outside line should be plugged into the Line jack. If you have a
pulsating dial tone, enter ATX command.
Plug a phone into the wall jack and verify that you can make a call.
Quester III dials remote Add S7= 120 in the init string within modem settings screen. This
and then hangs up. extends the amount of time allowed to make the connection.
Windows 95 Some early versions of Windows 95, may not configure the Quester
Modem Disconnects III modem properly, causing your call to disconnect. If you experi-
ence this problem, we recommend you select the standard 28.8 modem
using the
W
Select -S
TART
Double click on - M
Turn on "I will select" check box, then select next.
When the list appears Select Standard Modem 28.8.
6 Technical Support
If you have any problems installing Quester III, please follow these simple steps:
1. Verify that the cabling and software are properly installed.
2. Review the troubleshooting sections in this Quick Start and the Technical Reference Guide.
3. If you cannot resolve the problem, please fill in the product information below and con-
tact your local representative whose name appears on the shipping label.
Product - Quester III.
Date Purchased -
Purchased From -
Telephone # -
For additional information on General DataComm service or warranty replacements, call
1-800-243-1030 or 203-598-7526.
Remedy
indows Control Panel Function as follows:
, S , C P .
ETTING ONTROL ANEL
ODEMS
General DataComm
Quester III Quick Start Guide
Quester III V.90
This fold-out shows you how to hook-up your new Quester III modem and software. For
more detailed information, refer to the Quester III Technical Reference Guide.
General DataComm
CS CD OH
RS
Your Quester III package includes:
Ÿ Quester III V.90 modem
Ÿ AC Power Pack
Ÿ 25-Pin to 25-Pin / 9-Pin cable
Ÿ Standard phone cable
Ÿ Quester III Manual
GDC 060R128-000-A2
Quester II
Quester III
RD TR
SD MR
POWER
V.90
V.34