Telebec 2704N User Manual

Wireless modem router

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HI-SPEED INTERNET

USER GUIDE

Wireless Modem Router - 2704N

2014-09 VERSION

1 888 TÉLÉBEC

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Page 1 HI-SPEED INTERNET USER GUIDE Wireless Modem Router - 2704N 2014-09 VERSION 1 888 TÉLÉBEC...
Page 2: Table Of Contents
TABLE OF CONTENTS 1. Installing Your Wireless Modem Router ......4 1.1 Hardware Provided ............4 1.2 Connecting Your Modem Router – ADSL Technology ..5 1.3 Connecting Your Modem Router – Cable Technology ..5 2. Configuring Your Modem Router .........6 3. Connecting to a Wireless Network (Wi-Fi) ......7 4.
Page 3: Installing Your Wireless Modem Router
1. INSTALLING YOUR WIRELESS MOdEM ROUTER 1.1 HARdWARE PROvIdEd Item Description Wireless modem router Power cord adapter ADSL line cable used to connect your modem router to your telephone line Ethernet cable used to connect your modem router to the Ethernet port of your computer Quick Installation Guide Splitter used to connect one phone set and your modem router to your telephone line*...
Page 4: Connecting Your Modem Router - Adsl Technology
CONNECTING YOUR MOdEM ROUTER – AdSL TECHNOLOGY Phone Phone jack Splitter Microfilter Computer ADSL cable Ethernet cable Important note: If you are plugging in or adding phones, it is important to have a Microfilter which support ADSL technology on each phone. Phone jack Microfilter Phone...
Page 5: Configuring Your Modem Router
2. CONFIGURING YOUR MOdEM ROUTER Your modem router comes already preconfigured to allow you to get on the Internet immediately after you have completed step 1. The purpose of this section is to tell you how you can access the modem router to make various changes, such as security-related ones in Section 5.
Page 6 3- This screen will appear. description of Icons My Network – View the status of users using your modem router. Configuration - Configure the settings of your wireless network. Services – Configure the parental and shared application* control options. Management – Configure your modem router password and access the Advanced menu for your modem router.
Page 7: Connecting To A Wireless Network (Wi-Fi)
3. CONNECTING TO A WIRELESS NETWORK (WI-FI) Important: In wireless mode, your modem is designed to cover a house without any problem. However, it is normal to find holes in coverage due to configuration of walls and materials used for building a house. We recommend you to install your laptop or tablet close to your modem to complete this following section.
Page 8: Configuring A Mailbox
PTFP6QRR. If you are not familiar with configuring a wireless network on your computer, visit the Technical Support section of our website: telebec.com Follow these steps: Under Internet, select Troubleshooting Tools and Guides, then Connecting to a wireless network (Wi-Fi).
Page 9: Security
5. SECURITY Password for your modem router (default) You will find a default username and individual password on the label of your modem router that you will need to access the router. Wireless network (default) Your modem router has been configured with a default network name (SSID). Your modem router has been configured with a default individual encryption key (WPA).
Page 10 1- Select Configuration 2- Next, select WLAN to configure your encryption key (SSId). 3- Enter your new encryption key in WPA/WAPI passphrase. Make up an encryption key of about 30 characters long. It should be hard to figure out for an external user but easy for you to remember. It is also recommended that you change your network name (SSId) to a more personalized name to avoid confusion with your neighbours’...
Page 11 To change the password for your device. This password should be hard for an external user to figure out but easy for you to remember. Select Management Then select Access Control To change your password: Enter your current password (which you will find on the label of your modem router) in the Old Password field.
Page 12: Troubleshooting
TROUBLESHOOTING The area at the top indicates the overall status of your modem router. ADSL Green = Good Red = Bad Downstream and Upstream = Your connection speeds Internet Green = Good, you can get on the Internet Red = You cannot get on the Internet Status Meaning Power Off...
Page 13 Status Meaning Wi-Fi deactivated WLAN Green steady Wi-Fi activated Green blinking Wi-Fi Traffic (Transmission/Reception) No link detected on the Ethernet port LAN x (1 to 4) Green steady Ethernet port has detected a link with equipment, like computer Green blinking Computer Traffic (Transmission/Reception) Wi-Fi Protection deactivated Green steady...
Page 14: Configuring Tcp/Ip Protocol
7. CONFIGURING TCP/IP PROTOCOL Important: At this point, you should be able to browse on Internet without going through this section. However, if this is not the case, please follow this section by taking into account the type of Windows application that you are using. The TCP/IP protocol must be installed, as this step enables you to be identified on the Internet.
Page 15 3 - In Network and dial-up Connections, right-click the Local Area Connection icon and then click Properties. 4 - In Local Area Connection Properties, in the list of components, click once on Internet Protocol (TCP/IP). Then click the Properties button. Hi-Speed Internet User Guide...
Page 16 5 - In Internet Protocol (TCP/IP) Properties, select the options Obtain an IP address automatically and Obtain dNS server address automatically. 6- Click OK. Your configuration is now complete. Please restart your computer to test your Internet connection. If your Internet connection does not work, please check to ensure that you followed the previous steps.
Page 17 7.2 CONFIGURING IN WINdOWS vISTA Please note that the following screens may look different on your computer depending on the display settings selected. 1- In Start (the Microsoft Windows icon ), click Control Panel. 2- Double-click Network and Sharing Center. Hi-Speed Internet User Guide...
Page 18 3- In the menu on the left, click Manage network connections. 4- Right-click the Local Area Connection icon. Then click Properties. Wireless Modem Router...
Page 19 5- Under the Networking tab, select Internet Protocol version 4 (TCP/IPv4) by clicking on it once. Then click the Properties button. 6- In Internet Protocol (TCP/IPv4) Properties, select the options Obtain an IP address automatically and Obtain dNS server address automatically. 7- Click OK Your configuration is now complete.
Page 20 7.3 CONFIGURING IN WINdOWS 7 Please note that the following screens may look different on your computer depending on the display settings selected. 1- Click Start - > Control Panel. 2- In the Control Panel, choose the classic view by clicking on the little downwards pointing arrow next to the “Control Panel”...
Page 21 4- Then click Change adapter settings. 5- In Change adapter settings, right-click the Local Area Connection icon and click Properties. 6- In Local Area Connection Properties, select Internet Protocol version 4 (TCP/IPv4) by double-clicking it. Hi-Speed Internet User Guide...
Page 22 7- In Internet Protocol version 4 (TCP/IPv4) Properties, select the options Obtain an IP address automatically and Obtain the following dNS servers automatically. 8- Double-click OK to return to the list of network peripherals. Once this data has been entered, your Internet service will work. Your configuration is now complete.
Page 23 7.4 CONFIGURING IN WINdOWS 8 Please note that the following screens may look different on your computer depending on the display settings selected. 1- Right-click the bottom left corner of the screen to bring up the menu (or press Ctrl X). Click on Control Panel. 2 In the Control Panel, click on Network and Internet.
Page 24 3- Click Network and Sharing Center. 4- Then click Change adapter settings. Wireless Modem Router...
Page 25 5- In Network Connections, right-click the Ethernet icon and click Properties. 6- In Ethernet Properties, select Internet Protocol version 4 (TCP/IPv4) by double-clicking it. Hi-Speed Internet User Guide...
Page 26 7- In Internet Protocol version 4 (TCP/IPv4) Properties, select the options Obtain an IP address automatically and Obtain dNS server address automatically. 8- Double-click OK to return to the list of network peripherals. Once this data has been entered, your Internet service will work. Your configuration is now complete.
Page 27: Contacting Us
Was this guide not able to answer some of your questions? For technical assistance 24/7, call 1 888 TÉLÉBEC (835-3232) or visit the Technical Support section of our web site: Residential – telebec.com Business – telebec.com/business 9. IMPORTANT INFORMATION domain name of your service: tlb.sympatico.ca...