Faq's - Connex SMART TECH User Manual

1. How many devices can I control?
Connex Connect App can control unlimited number of devices and
locations. Your router has a limit as to how many devices can connect
to it.
2. How do I group multiple Connex Connect devices?
You can group multiple similar devices together by room or
by location. The same device can form part of multiple groups.
From the Connex Connect App main screen, select the device you
want to group. Select edit in top right corner. Then select
"Create Group". You can then select devices which you would like
to group and will be able to rename them.
3. How do I share devices with family and friends?
You can share devices by selecting the "Me" icon Home
Management Add Family. In order to share a family member
needs to have downloaded the Connex Connect App and registered.
4. What is the wireless range?
The range of your Wi-Fi is dependent on your home router
specifications and the strength of your Wi-Fi signal.
5. Why does the camera appear off-line?
• Ensure the camera is powered on (RED LED ON).
Make sure your Wi-Fi router is on and in range (your Connex Connect
•
Smart device requires a Wi-Fi signal to function correctly).

FAQ's

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