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INSTALLATION & OPERATING
Heat Pump
Pool & Spa
Heater
Professional
Series
9350HC, 9353HC,
10353HC, 10354HC
and 10355HC
FOR YOUR SAFETY: Do not store or use gasoline or other flammable vapors and
liquids or other combustible materials in the vicinity of this or any other appliance. To
do so may result in an explosion or fire.
NOTE: The instructions in this manual are for the use of qualified individuals specially trained and experienced
in the installation and maintenance of this type of equipment and related system components. Installation and
service personnel are required by some states to be licensed. Persons not qualified shall not attempt to install,
service, or maintain this equipment.
This manual should be maintained in legible condition and kept adjacent to the heat pump pool heater or in a
safe place for future use.
Catalog No. 6000.58C
INSTRUCTIONS
Effective: 12-01-18
Replaces: 07-01-17
P/N 241571 Rev. 4
92-103778-11-04
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Summary of Contents for AHRI Professional 10353HC
- Page 1 INSTALLATION & OPERATING INSTRUCTIONS Heat Pump Pool & Spa Heater Professional Series 9350HC, 9353HC, 10353HC, 10354HC and 10355HC FOR YOUR SAFETY: Do not store or use gasoline or other flammable vapors and liquids or other combustible materials in the vicinity of this or any other appliance. To do so may result in an explosion or fire.
- Page 2 ATTENTION: Please Take This Opportunity to Quickly Register Your Unit!! While your unit is being installed by your professional and licensed installer of choice, Please Take This Opportunity to Quickly Register Your Unit!! With the necessary information in hand, Registering your new Heat Pump Pool Heater only takes a few moments and is the only way to assure any verifiable warranty procedures during the span of your unit's period of protection.
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Page 3: Water Chemistry
Water Chemistry (Corrosive water voids all warranties) For your health and the protection of your pool equipment, it is essential that your water be chemically balanced. The following levels must be used as a guide for balanced water. Recommended Level(s) Fiberglass Pools Fiberglass Spas Other Pool &... -
Page 4: Maintenance
ONTENTS Water Chemistry Digital Controls Operating Warnings Instructions Pay Attention to These Terms To Increase or Decrease the Desired Water Introduction Temperature (Pool or Spa Mode) Installation Considerations Select Temperature in °C or °F Electrical Connections Heat/Cool Operation Water Connections System Start-Up Pressure Drop Seasonal Start-Up or... - Page 5 4. Before entering the spa or hot tub, users should Consumption of Pool Heaters) and the clarifying pro- check the water temperature with an accurate visions provided in the AHRI Operations Manual thermometer; spa or hot tub thermostats may err 1160 that were applicable at the date of manufacture in regulating water temperatures by as much as should be used for test set up and performance.
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Page 6: Installation Considerations
Introduction Installation Considerations WARNING: Do not install the unit within 3 ft of WARNING: This pool/spa heat pump pool heater is fossil fuel burning heaters. Air intake along the an electromechanical machine that incorporates a sides of this heat pump pool heater could disturb pressurized refrigerant gas in a sealed system. -
Page 7: Electrical Connections
60” AIR FLOW OUT 3 FT 12” FLOW FLOW HEATER Fig. 1: Installation Clearances • Rain water run offs- the heat pump pool heater • Locate the equipment disconnect means within 3 can withstand normal rain. Install rain gutters to feet of the heater’s electrical enclosure, or as prevent direct steams of rain water to the heat close to the heater as possible. - Page 8 Fig. 2: Hurricane Tie Down Instructions...
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Page 9: Water Connections
Breaker Size (A) Minimum Circuit Model No. VAC in - Phase - Hz Ampacity (A) 9350HC 208/230 - 1 - 60 42.0 9353HC 208/230 - 3 - 60 34.0 10353HC 208/230 - 3 - 60 42.0 10354HC 460 - 3 - 60 26.0 10355HC 380 - 3 - 60... -
Page 10: Pressure Drop
Pressure Drop For system pressure drop information, refer to Table B below. Pressure Drop Flow 10353HC/ 9350HC/ (gpm) 10354HC/ 9353HC 10355HC Fig. 4: HPPH Control Display Note: Multiply the pressure drop in psi by 2.3067 to yield the pres- If the membrane switch remains inactive for 180 sec- sure drop in Ft. - Page 11 trolled by the HPPH control. These include: (1) 3-way buttons down will speed up the change of the tem- valve control (Yes or No), (2) Pump control (Yes or No perature values. and then what type of control – 4-speed control or vari- able speed control), and (3) Auxiliary control (Yes or 5.
- Page 12 HPPH Control Menus The USER menu is accessed by pressing and holding the MENU button on the HPPH display for 3+ seconds. This menu is intended for use by the end user to change temperature settings and pump periods as desired.
- Page 13 Default Item Range Access Level Description Value Pump Speed 2 1–4 if 4-Speed Enabled User On 4-speed pumps, this denotes the 0%–100% if Variable selected pump output (which con- Enabled nects to the pump for the selected speed) for this pump period. On Variable speed pumps, this denotes the PWM signal to be provided to the pump for pump operation.
- Page 14 The Installer/Service menu is used by Installers and Service personnel to set up and troubleshoot the HPPH. This menu is accessed by pressing and holding the UP and MENU buttons for 3+ seconds. WARNING: This menu should never be used by the end user as changes can affect proper operation of the unit. Table D: INSTALLER/SERVICE MENU —...
- Page 15 Default Item Range Access Level Description Value Pump Off Time 3 12:00A–11:59P Installer Select OFF time for Pump Period #3 to stop. Pump Speed 3 1–4 if 4-Speed Enabled Installer On 4-speed pumps, this denotes the 0%–100% if Variable selected pump output (which con- Enabled nects to the pump for the selected speed) for this pump period.
- Page 16 Default Item Range Access Level Description Value Voltage Installer/ Press UP or DOWN buttons to access Up/ Down for Service additional temperature measure- More ments. Voltage View Only – VAC Installer/ Displays the 24VAC voltage as meas- Service ured by the control board. Coil Temp View Only –...
- Page 17 Default Item Range Access Level Description Value AUX1 On Time 12:00A-11:59P Installer/ Select ON time for AUX1 to take Service Sub- effect. menu AUX1 Off Time 12:00A-11:59P Installer/ Select OFF time for AUX1 to stop. Service Sub- menu AUX2 On Time 12:00A-11:59P Installer/ Select ON time for AUX2 to take...
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Page 18: Control Settings
Control Settings Temperature Control The user can access these control settings by press- The control uses the appropriate Pool or Spa setpoint ing and holding the MENU button for 5+ seconds. Any as selected in the Operating mode. The heat demand changes to values are stored into the non-volatile begins when the water temperature is 0.5F or more memory when the MENU button is pressed –... - Page 19 being set. Pressing the UP or DOWN buttons increas- time of day is not known due to a clock failure, the es or decreases the value and press the MENU button AUX output schedules are not run. to lock in that value. The cursor moves to the next digit for setting.
- Page 20 operate the solar system first and only bring this tionality will override all other program settings for the unit on if the heating demand is NOT being met by period of time selected by the user during the TIMED the solar system. AUX2 is always off in this con- SPA initiation.
- Page 21 Compressor Start Delay The 3-way valves are field installed to the #38-40 & The control is equipped with a compressor start delay #41-43 terminals on the terminal strip inside the junc- to prevent short-cycling of the compressor. The con- tion box of the unit. The initialization of the 3-way trol will not energize a compressor unless the valves is set in the Installer/Service sub-menu.
- Page 22 play will show “Hi Press Trip”. If the high pressure trol (Yes or No and then what type of control – 4- switch trips 7 times in a single cycle, the display will speed control or variable speed control), (3) show “Hi Press Lockout”...
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Page 23: Heat/Cool Operation
perature and the other for the desired pool tempera- NOTE: Heating is more efficient during warmer day- ture. Additionally, as mentioned earlier, the unit is light hours and cooling is more efficient during cooler compatible with most ‘2-wire’ and ‘3-wire’ night time hours. -
Page 24: Summer Shutdown
3. Use a wet/dry vac or air pressure to remove NOTE: If the pool pump and heat pump pool heater excess water- as necessary. shut OFF before the water temperature is raised to the desired level, you must lengthen the running time 4. -
Page 25: Troubleshooting
time clock to permit 24 hour per day operation. After the desired temperature is reached, return the unit to normal operation of 8–10 hours per day. NOTE: If the pool pump and heat pump pool heater shut OFF before the water temperature is raised to the desired level, you must lengthen the running time of both. - Page 26 Troubleshooting C. CONDENSATION SEEMS EXCESSIVE Heat pump pool heaters can produce a large amount Before troubleshooting the system, ensure that: of condensation (water) during operation. If you sus- pect that the unit is leaking: • All mechanical and electrical connections are secure and tight •...
- Page 27 The following error messages are displayed in Pool, Spa, and Remote modes. Consecutive identical faults are only stored once in the Fault History. Table F: Error Messages Error Message Description Troubleshooting Amb Sensor Fail Ambient temperature sensor is OPEN or Replace Amb Temperature sensor.
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Page 28: Service Call Verification
Error Message Description Troubleshooting Control Fault 7 Interrupt Error. Auto reset in 1 hour or Recycle control – replace control if fault continues. Control Fault 8 Time of Day Clock Failure. If the control is unable to read the time of day clock, it logs the fault and disables scheduled pump and aux output settings. -
Page 29: Plumbing Diagrams
Plumbing Diagrams Fig. 7: For systems with pumps of less than 2 HP (under 80 gpm), no external bypass is required. Connections are 2-inch unions. Plumb the heat pump pool heater AFTER the filter and BEFORE any chlorinators. - Page 30 Fig. 8: For systems with pumps of 2 HP or greater (over 80 gpm), an external bypass is required. Adjust the bypass valve to divert a minimum of 40 gpm through the heat pump pool heater. Connections are 2-inch unions. Plumb the heat pump pool heater AFTER the filter and BEFORE any chlorinators.
- Page 31 Fig. 9: Pool Piping for Heat Pump Pool Heater and Gas Pool Heater...
- Page 32 Fig. 10: Pool Piping for Heat Pump Pool Heaters, Multiple, Primary/Secondary...
- Page 33 Wiring Diagram — 208V/230V Single-Phase — Digital Models BK (TO TRANSFORMER) VOLTAGE MONITOR INSERT A...
- Page 34 Wiring Diagram — 208V/230V Three-Phase — Digital Models...
- Page 35 Wiring Diagram — 460V Three-Phase — Digital Models 460V 3PH 60 Hz...
- Page 36 Wiring Diagram — 380V Three-Phase — Digital Models...
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Page 37: Installing A Remote Control Device
Installing a Remote Control allow heating & cooling of the pool around the Device SETPOINT value established in the USER mode. The control will use this value as the Heating set- point and the Cooling Setpoint will be the SETPOINT + COOLING DEADBAND (established in the INSTALLER menu). - Page 38 Table G: Sensor Values 10K Sensor Resistance Values 100K Sensor Resistance Values Temperature (ºF) Resistance (Ω) Temperature (ºF) Resistance (Ω) 32550 ----- 25340 253950 19870 199040 15700 157150 12490 129440 10000 100000 8059 80570 6535 65310 5330 53260 4372 43680 3605 36020 100K sensors are used for water temperature measurement.
- Page 40 Raypak, Inc., 2151 Eastman Avenue, Oxnard, CA 93030 (805) 278-5300 Fax (805) 278-5468 Heat Pump Service 1-800-260-2758 Litho in U.S.A.
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