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en Troubleshooting
Fault
The water is not draining.
Water is not flowing in. De-
tergent is not being dis-
pensed.
The spin cycle runs several
times.
The programme duration
changes during the wash
cycle.
No water is visible in the
drum.
Drum jerks after the pro-
gramme starts.
Vibrations and movement of
the appliance whilst spin-
ning.
54
Cause
The water outlet hose is con-
nected too high.
You have not pressed Start/
Reload.
The filters in the water inflow
are blocked.
The tap is turned off.
The water inlet hose is
kinked or jammed.
The unbalanced load detec-
tion system eliminates an im-
balance by repeatedly redis-
tributing the laundry.
The programme operation is
optimised electronically.
This may change the pro-
gramme duration.
The unbalanced load detec-
tion system eliminates an im-
balance by repeatedly redis-
tributing the laundry.
Foam detection system
switches on a rinse cycle if
foam build-up is too high.
Water is below the visible
area.
This is caused by an internal
motor test.
Appliance is not correctly
aligned.
troubleshooting
→ "Resuming the programme when
the programme status is Rinse
Hold", Page 39
Install the water outlet hose at a
▶
maximum height of 1 metre.
→ "Technical specifications",
Page 62
Press Start/Reload.
▶
Clean the filters in the water inflow
▶
→ Page 48.
Turn on the tap.
▶
Ensure that the water inlet hose is
▶
not kinked or jammed.
Not a fault – no action required.
▶
Note: When loading, where possible,
place large and small items of laundry
together in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
Not a fault – no action required.
▶
▶
Not a fault – no action required.
Note: When loading, where possible,
place large and small items of laundry
together in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
▶
Not a fault – no action required.
Not a fault – no action required.
▶
▶
Not a fault – no action required.
Aligning the appliance
▶
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