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SureID Handbook

Registration station
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Table of Contents

The SureID
®
Registration Station
Handbook

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Table of Contents
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Summary of Contents for SureID SureID

  • Page 1 The SureID ® Registration Station Handbook...

  • Page 2: Handbook Overview

    Handbook Overview Overview What is the SureID Registration Station? What Will I Do? Cleaning Screen and Fingerprint Reader Surfaces Helping Registrants Starting a Registration Continuing a Registration Verifying Documents Taking Good Fingerprints Getting a Good Picture Troubleshooting Mount Issues Hardware and Software Issues...
  • Page 3 Also, the station itself requires cleaning. In this handbook, we review how you can help people with the SRS, basic troubleshooting, and cleaning procedures. SureID Registration Station Handbook | 3 50-00047-1.1-041717 | Learning Experience Team Proprietary and Business Sensitive Information. ©2017 SureID, Inc. All rights reserved.
  • Page 4 They can either scan the QR code or type in the registration code to continue a registration. SureID Registration Station Handbook | 4 50-00047-1.1-041717 | Learning Experience Team Proprietary and Business Sensitive Information. ©2017 SureID, Inc. All rights reserved.
  • Page 5 A good photo should not include: - Headwear (unless religious in nature) - Dark glasses (unless visually impaired) - Background distractions - Smiles SureID Registration Station Handbook | 5 50-00047-1.1-041717 | Learning Experience Team Proprietary and Business Sensitive Information. ©2017 SureID, Inc. All rights reserved.

  • Page 6: Troubleshooting

    5. Turn the SRS on by pressing the on/off switch until the screen turns on. The screen should display registration options. SureID Registration Station Handbook | 6 50-00047-1.1-041717 | Learning Experience Team Proprietary and Business Sensitive Information. ©2017 SureID, Inc. All rights reserved.
  • Page 7 SureID? The registrant can visit http://www.sureid.com. What if the registrant can’t capture their fingerprints? Help them with the recommendations earlier in this handbook or have them contact SureID support. SureID Registration Station Handbook | 7 50-00047-1.1-041717 | Learning Experience Team...

  • Page 8: Quick Reference

    Quick Reference NOTE: DO NOT turn off the SRS or the connectivity unit at any time. It should stay plugged in at all times, including after hours, so SureID can make software updates and pull applicant data. Maintenance Supplies Keep the following on hand to maintain the SRS and assist customers in using it: •...
  • Page 9 Prove they have a technician with them • Allow you to assist in capturing prints • Verify their email and submit the application SureID Registration Station Handbook | 9 50-00047-1.1-041717 | Learning Experience Team Proprietary and Business Sensitive Information. ©2017 SureID, Inc. All rights reserved.

Table of Contents