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Fault
The door cannot be opened. Rinse Hold
The water is not draining.
Water is not flowing in. De-
tergent is not being dis-
pensed.
Cause
is activated.
The temperature is too high.
Water level is too high.
Power failure.
Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
Drain pump is blocked.
Rinse Hold
is activated.
The water outlet hose is con-
nected too high.
Pump cover is not correctly
assembled.
Pump cover is not correctly
assembled.
You have not pressed Start/
Reload
.
The filters in the water inflow
are blocked.
The tap is turned off.
Troubleshooting en
troubleshooting
Continue the programme by select-
▶
ing Spin or Drain and pressing
Start/Reload
→ "Resuming the programme when
the programme status is Rinse
Hold", Page 45
Wait until the temperature has
▶
dropped.
→ "Cancelling the programme",
▶
Page 45
Start the Drain programme.
▶
Open the door using the emergency
▶
release.
→ "Emergency release", Page 66
Clean the drain pipe and the water
▶
outlet hose.
Ensure that the drain pipe and wa-
▶
ter drain hose are not kinked or
trapped.
→ "Cleaning the drain pump",
▶
Page 53
Continue the programme by select-
▶
ing Spin or Drain and pressing
Start/Reload
→ "Resuming the programme when
the programme status is Rinse
Hold", Page 45
Install the water outlet hose at a
▶
maximum height of 1 metre.
→ "Technical specifications",
Page 70
Correctly assemble the pump
▶
cover.
Correctly assemble the pump
▶
cover.
Press Start/Reload
▶
"Clean the filters in the water in-
▶
flow" → Page 57.
Turn on the tap.
▶
.
.
.
61
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