Cox Business SPA504G Quick Reference Manual

Figure 1.
Cox Business | www.cox.com/usingvoicemanager
SPA504G
Use Your MyAccount Access To Maximize Your Telephone Capabilities
Username and Password. Your username is your email address and your password was provided to you by Cox Business via email. If you have forgotten
your password, enter your email address and click "Forgot your password?" to receive a temporary password.
Send a Call to Press the xfer softkey and dial *55 plus the extension
Voice Mail number.
Transfer a Call During an active call, press the xfer softkey. Dial the
number, announce the call, and press the xfer softkey
again to complete the transfer.
Call Forwarding Press the cfwd softkey and enter a number to which to
forward calls. If you are forwarding calls to an external
number, use the access and area code as required.
Press Dial. The LCD displays Calls Forwarded. To
cancel Call Forwarding, press the cfwd softkey again.
Call Forwarding
From the Voice Tools menu in MyAccount, click
Not Reachable Incoming Calls. Select the Call Forwarding Not
Reachable link. Enter the Call Forward To phone
number and click OK.
Intercom (Push to
Press *50 on your keypad to initiate the Push to Talk
Talk) feature, dial the extension number, and press #. To
page all extensions, use Push to Talk in conjunction with
the Instant Group Calling feature that can be set up by
your company's telephone administrator.
Speed Dial If you have programmed Speed Dial 8 into MyAccount,
go off-hook and enter the one-digit code of the number
you want to call, and then press #. If you have
programmed Speed Dial 100 into MyAccount, go off-
hook, press the two-digit code of the number you want
to call, and then press #.
SPA508G
Quick Reference Guide
Quick Reference Guide
Commonly Used Features and Functions
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Call Pickup Press the More softkey and PickUp softkey.
Do Not Disturb Press the dnd softkey. The LCD screen indicates that Do
Not Disturb is active on the phone. To deactivate, press the
dnd softkey again.
Set Up a
Dial the first party you want to conference. When the
Conference person answers, press Conf to place the person on hold.
Call
Dial the next number you want to include in the call and
press Conf again. Repeat these steps to add up to 15
different numbers to the conference.
Park / Retrieve While on an active call, press the Flash key, obtain a
a Call second dial tone, and press *68 plus the extension number
and #. To retrieve a parked call from that extension, dial
*88# plus the extension number and then enter #.
Voice Portal Review the VoiceManager User Guide for feature activation
and password set up before using Voice Portal. To change
your Call Forwarding or Personal Status Manager options,
dial the Voice Portal access number for your area
passcode and your 10-digit telephone number.
Unified
From the Voicemail/Portal Tools menu within MyAccount,
Messaging select the Messaging Controls option. Click the
Voicemail Forwarding and Notification Preferences link.
Enter the email address of where you want your voice mail
messages sent. Check the Attach Voice Message
checkbox. Select the radio button to the left of the Voice
message disposition option you prefer. Click the Save link.
SPA525G
and enter your
, enter your Voice Portal