5
D
6
F
A
x2
1
2
D
* Notice of hole location.
E
F
G
x2
B
x2
C
x2
Return Policy
ZINUS believes you will absolutely love your new Platforma, but if for some reason you
want to return the foundation, please call us directly before you decide to return your
product. Our Customer Service organization can answer most concerns and can assist
you with any questions you may have about your new foundation.
Please call us first at: 1-800-613-1225.
The item must be returned within 30 days of delivery for a full refund. The item must
be returned in good condition, in original box, with all original proof of purchase,
parts and accessories.
5-Year Limited Warranty Statement For Manufacturing Defects
Please read this Limited Warranty carefully. To maintain your Warranty, you will need
to comply with the conditions stated here. This warranty is for manufacturing defects
only and does not cover damages as a result of misuse.
1. Please be sure to register your product at www.zinus.com/resources/register to
receive up to date warranty and product information.
1
2. Your new foundation comes with 5-years warranty against manufacturing defects.
The warranty starts on the date of purchase. No warranty will be honored without
an original sales receipt. The warranty and financial responsibility of the manufacturer
only applies to the foundation itself and does not extend to any mattress that is put
on the foundation.
3. Manufacturing defects include circumstances where the Platforma has broken under
normal use and no longer provides proper support for your mattress. Proper support is
defined as a smooth,flat,rigid surface.In the event you encounter a manufacturing
defect, please stop using this product immediately and call customer service.
4. This warranty applies only when the foundation has been properly used by consumers
who purchased the foundation from authorized dealers as a new product. Proper use
means using the foundation on a level surface where all legs touch the floor with a
equal distribution of weight. Proper use also means that the foundation was not abused
by the consumer, as defined by the manufacturer. This warranty does not constitute
agreement to replace other parts.
8
5. If the foundation fails due to manufacturing defects, the manufacturer will repair
or replace at its discretion and reserves the right to substitute comparable materials
or models and does not guarantee that the replacement part will match the existing
8
piece or foundation.
6. In the event the foundation needs to be inspected by the manufacturer to determine
a warranty claim, the transportation cost or removal cost is borne by the consumer.
Full . Queen . King
Numbering System
#
Easy assembly by following 1, 2, 3...
G
x2
7
E
x2
8
Platforma
Mattress Foundation
Full . Queen . King
3
4
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