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Xplornet
Whole Home Wi-Fi
User Guide
Version 1.0

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Summary of Contents for Xplornet Whole Home Wi-Fi

  • Page 1 Xplornet Whole Home Wi-Fi User Guide Version 1.0...
  • Page 3: Table Of Contents

    In the Box ..................2 Indicators .................. 3-4 Record Your GUI Password............5 What are the Xplornet Whole Home Wi-Fi GUI Password and Default Xplornet SSID names used for? ............5 My GUI Password ................6 Connecting Your Xplornet Whole Home Wi-Fi Unit ....... 7 Connect the Xplornet Whole Home Wi-Fi Unit to a Computer ...7...
  • Page 5: Safety Precautions

    Please note: This unit is not compatible with the Xplornet Hub 2.0. If you have Xplornet Home Phone service, and already have an Xplornet Hub 2.0, please contact Xplornet Support at 1-866-841-6001. Safety Precautions Before connecting the unit, please read the following safety precautions: •...
  • Page 6: In The Box

    RJ-45 LAN Network Cable RJ-45 LAN Network Cable RJ-45 WAN Network Cable RJ-45 WAN Network Cable If any parts are missing, please contact Xplornet Support By Email: support@xplornet.com By Phone: 1-866-841-6001 If any parts are missing, please contact Xplornet Support: By Email: support@xplornet.com...
  • Page 7: Indicators

    Indicators: Front WPS button and status LED. The Blue button on the front of the unit is for WPS functionality. WPS refers to WiFi Protected Setup™, a feature that easily lets you connect WPS supported client devices (such as a wireless printer) to your router easily. This will also allow you to add additional WiFi units to your network, see page 9.
  • Page 8 USB 2.0 Host port. Used for USB network storage device or printer. WLAN Protected Setup. Reset button should not be used unless advised by an Xplornet Reset representative. This button is used to restore the factory default settings when pressed for more than 5 seconds.
  • Page 9: Record Your Gui Password

    You use the combination of the last 4 numbers of your unit D-SN serial number with admin, for example: admin0340, to login to your Xplornet Whole Home Wi-Fi Unit GUI. Your Xplornet Whole Home Wi-Fi GUI is where you can...
  • Page 10: My Gui Password

    My GUI Password Record the last four numbers of your serial number for your password: GUI Browser URL 192.168.219.1 Username Admin Password admin__________ X P L O R N E T W H O L E H O M E W I F I U S E R G U I D E...
  • Page 11: Connecting Your Xplornet Whole Home Wi-Fi Unit

    30 Seconds then plug it back in. Plug one end of one of the yellow cables into the LAN port on the Modem or Power Adaptor and the other to the red Xplornet Whole Home Wi-Fi Unit’s WAN port.
  • Page 12: Connect The Additional Xplornet Whole Home Wi-Fi Units

    Repeat for the second Agent unit if applicable. 2. Using the ZLife app You can download a companion app for your Xplornet Whole Home Wi-Fi system. You can find this in the Apple App store or the Google Play store as “Zlife Lite”.
  • Page 13: Connect A Wireless Device To The Internet

    Connect a Wireless Device to the Internet Ensure that your devices are within range of the Wi-Fi connection (and inside the home). On the back of your Controller unit, locate your default SSID names on the white sticker. If you have already changed the SSID name, locate that. You can chose to connect to either the 2.4 GHz or 5 GHz channel.
  • Page 14: Set Your Own Ssid Home Network Name And Passphrase

    Wi-Fi settings of your device. What is the SSID? Your Xplornet Whole Home Wi-Fi unit uses 2.4 GHz and 5 GHz channels that send and receive signals to and from your wireless devices. These two channels make up your Home Network. The SSID (Service Set Identifier) is the technical term for the Network names given for these two channels.
  • Page 15: Which Ssid Should I Connect To

    You can connect to either SSID *. The 2.4 GHz is best suited for wireless devices that are more than 1.5 Meters (5 FT) from the Xplornet Whole Home Wi-Fi Unit. The 5 GHz is best suited for wireless devices that are 1.5 Meters (5 FT) or less from the Xplornet Unit.
  • Page 16: Xplornet Whole Home Wi-Fi Unit Wi-Fi Faq's

    One of my devices won’t connect to WiFi – what should I do? Check to see if the light on the Controller unit connected to the Xplornet modem is Green, if it is, then check the Agent units, and make sure the light is blue.
  • Page 17: Router Features

    Xplornet Whole Home Wi-Fi Unit Features • Dual Band Wi-Fi – Provides both 2.4 and 5 GHz • GB Ethernet Port – 1GB LAN Ethernet port for home networking • WLAN SSID Name Change (2.4 and 5 GHz) – Change SSID network name for 2.4 or 5 GHz channels...
  • Page 18 About Xplornet Headquartered in Woodstock, New Brunswick, Xplornet Communications Inc. is Canada’s leading rural broadband provider. We believe everyone should have access to the transformative benefits of broadband, so we make our service available everywhere in Canada, including the hard-to-reach places. We overcome the challenges of Canada’s vast geography through our deployment of Canada’s first...
  • Page 19 Canada Statement This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: 1. This device may not cause interference 2. This device must accept any interference, including interference that may cause undesired operation of the device. The device meets the exemption from the routine evaluation limits in section 2.4 of RSS 102 and compliance with RSS-102 RF exposure, users can obtain Canadian information on RF exposure and compliance.
  • Page 20 ™ ™ Wi-Fi ZONE , WiGig CERTIFIED , Wi-Fi Aware™, the Wi-Fi Alliance logo, and the WiGig CERTIFIED ™ ™ logo are trademarks of Wi-Fi Alliance. Xplornet is a trademark of Xplornet Communications Inc. ® © 2021 Xplornet Communications Inc.

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