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Sound problem
There is a picture but the sound quality is
poor:
Note
•
If audio signal cannot be detected, the
TV set will automatically switch off audio
output - This does not indicate a failure.
•
Check that all cables are properly
connected.
•
Check that the volume is not set to 0.
•
Check the sound is not muted.
There is picture, but the sound quality is poor:
•
Check that the sound settings are set
properly.
There is a picture, but only one speaker has
sound:
•
Check that the sound balance is set to
the middle.
HDMI connection problem
HDMI has a problem:
•
Note that HDCP (high-bandwidth digital
content protection) support may delay TV
display of the time of the contents in the
HDMI device.
•
If the TV cannot recognize the HDMI
device, and does not display, please
attempt to switch the signal source from a
device to another and switch back again.
•
If the sound is on and off, please check
the output of the HDMI device is set up
correctly.
Computer connection
problem
The computer display is unstable on the TV:
•
Check that your PC uses a supported
resolution and refresh rate.
•
Set the TV picture format to no
compression.
Contact Us
If you cannot resolve the problem, please
refer to the frequently asked questions about
the TV set in the following Web site:
www.philips.com/TVsupport.
If the problem is still not resolved, please
contact your local Philips customer service
center.
Warning
•
Do not attempt to repair the TV on your
own. This may cause serious personal
injury, and cause irreparable damage to
the TV set or void the warranty.
Note
•
Before you contact Philips customer
service center, please record your TV
models and serial numbers. The numbers
are printed on the back and packaging of
the TV set.
EN-GB
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