Warranty - Bosch TWK7901IN Instruction Manual

1. This product is warranted by the company
(warranty) to be free from defects in materials
and workmanship for a period of 2 years from
the date of purchase (warranty period)
2. This product is covered under warranty
against any manufacturing defect or
workmanship for a period of TWO YEARS
from the date of purchase. Should a defect
develop during the period of warranty, Bosch
undertakes to repair the appliance FREE
OF CHARGE through any of the authorised
service centres.
3. Warranty and service:
For any information, grievances or
queries please contact our customer care
helpline: 1800 266 1880, or write to us at
service.in@bosch-home.com. The company
will register your service request and retain
a computer record of your service request.
To make a warranty claim, you must provide
proof of purchase.
4. CLAIM:
a. The claim will have to be made within the
warranty period.
b. Bosch will repair or replace any defective
parts and correct any problems resulting
from poor workmanship free of charge.
c. Service to the product shall be carried out
at door step or on a carry in basis wherein
the customer has to carry the product
to the store from where the product
was purchased at the purchaser's risk,
responsibility and cost.
d. While the company will do every effort
to carry out the necessary repairs at
the earliest, the company is under no
obligation to do so within a stipulated time
period. Claims, if any, to this warranty
shall in no case exceed the purchase
price of the product.
e. In case of repairs or replacement of any
part(s) of the product, this warranty will
thereafter continue and remain in force
only for the unexpired period of the

warranty.

f. Replacement of parts would be purely at
the discretion of the company alone. In
case the replacement of entire product is
being made (subject to the sole discretion
of the company), the same model will be
replaced and in the event such model has
been discontinued, it shall be replaced
with the model of price equivalent at the
time of purchase.
WARRANTY
g. Replacement criteria from warranty
terms do not stand if "no problem found"
type diagnoses is found and perceived
intermittent errors that cannot be
reproduced are noticed.
h. The concerned authorised technician will
advise whether to affect repairs at the site
or at the authorised service centre.
i. This warranty will be terminated
automatically after the period of
24 months from the date of purchase even
if the product was not in use for any time
during the warranty period for any reason.
5. This warranty shall be rendered null & void if:
a. The product is physically damaged
b. The product is modified, maintained or
repaired by a party not authorised by
Bosch
c. The product is installed, maintained
and operated in ways other than as
recommended by Bosch
d. The product is used for commercial
purposes.
e. The product is faulty or damaged due to
electrical faults external to the product.
f. Malfunctions or damages resulting from
insects, natural calamities, fire, and/ or
accidents.
g. The model number, serial number or
warranty stickers have been removed or
tampered with.
h. In case any spare part or any other part
is used in the functioning of the appliance
which is not complying with the safety
parameters approved by Bosch.
6. Warranty limitations
a. The warranty is not transferable from one
user/customer to another.
b. Bosch warranty does not entail a warranty
of functionality or any obligation to repair
or replace a defective product, if that
defect is a result of physical breakage,
improper installation or connections,
electrical faults external to the product,
abuse or unauthorised modification of the
product.