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Aspire M5700
Service Guide
Service guide files and updates are
available on the AIPG/CSD web; for
more information please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Table of Contents
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Summary of Contents for Acer Aspire M5700

  • Page 1 Aspire M5700 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on Persian II Aspire M5700 Service Guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: SCREEN Denotes actual messages that appear on screen. MESSAGES NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 6: System Specifications

    System Specifications Features Operating System Microsoft Windows Vista (Home Basic, Home Premium, Business) Processor Socket Type: Intel® Socket T LGA 775 pin Processor Type: Intel Conroe/Kensfield/Wolfdale/Yorkfield CPUs FSB 800/ 1066/1333 MHz CPUs Chipset Intel G45 + ICH10R Form Factor: Micro ATX Dimension/Layer: 244mm x244mm Memory Memory Type: DDR2 667/800...
  • Page 7 PCI Slot Quantity: 2 Slot Quantity: 1 Design Criteria: Should support 1.44MB/3 mode 3.5” Devices SATA Slot Type: SATA slot Slot Quantity: 6 Storage Type support: HDD/CD-ROM/CD-RW/DVD-ROM/DVD-RW/DVD+RW/DVD Dual/DVD SuperMultiPlus/Blu-Ray ODD Audio Audio Type: HD audio codec Audio Channel: 7.1 channel Audio Controller /Codec: ALC888S HD codec 7.1 Connectors support: Rear 6 jack follow HD audio definition, example as below...
  • Page 8 Connector Quantity: 2 1 rear 6pin IEEE1394 port 1 2x5pin onboard jumper BIOS BIOS Type: Phoenix Award or AMI Kernel with Acer skin Size: 32Mb Note: Boot ROM should be included (PXE function should be built in with default and RPL function is optional by service BIOS)
  • Page 9: Rear I/O Connector

    Rear I/O Connector 1 PS/2 Keyboard port, 1 PS/2 Mouse port, 1 COM port 1 x VGA port 1 RJ45 LAN port, 1 IEEE 1394 port 4 USB ports 7.1 channel phone jack (6 audio jacks) On-board connectors 1 CPU socket 4 DDR-2 memory sockets 1 PCI Express x16 slot 1 PCI Express x 1 slot...
  • Page 10: Power Supply

    Location of 4 external mounting holes Power Supply Electrical Design Feature 400W /300W/250W in stable mode (Acer Assign System Power Unit) Design for NVidia MCP7A series chipset compatible system Voltage design should be covered +5V, +3.3V, +12V, +5VSB, -12V (attention to...
  • Page 11 Non-PFC version should provide switch selector for 115/230V AC input and universal for worldwide PS2 style...
  • Page 12: Main Board Placement

    Main board Placement...
  • Page 13: Block Diagram

    Block Diagram...
  • Page 14 Aspire M5700 Front Panel The computer’s front panel consists of the following: Label USB ports Floppy disk drive Acer Logo Optical drive Card reader Power button LED module Speaker /Microphone jack Description...
  • Page 15 Aspire M5700 Rear Panel Label Description Power card socket Voltage selector switch PS/2 keyboard connecter PS/2 mouse connecter DVI port USB 2.0 connector Audio connector Label Description Fan aperture Serial port System FAN Monitor connector SPDF connector LAN connector Lock Handle...
  • Page 16: Hardware Specifications And Configurations

    LGA 775 pin 800/1066 /1333 MHz 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) Specification Phoenix Award or AMI Kernel with Acer skin SPI Flash 32Mb SMBIOS(DMI)2.4/DMI2.0 1st priority: SATA HDD...
  • Page 17: Bios Hotkey List

    BIOS Hotkey List Hotkey Function Enter BIOS Setup Utility Main Board Major Chips Item North Bridge Intel G45 South Bridge ICH 10R APG controller Intel G45 Super I/O controller ITE 8720 Audio controller Realtek HD audio codec ALC888S HD codec 7.1 (co-lay with ALC888) LAN controller Intel Boazman 82567V PCI-E Giga LAN...
  • Page 18: System Memory

    System Memory Item Memory slot number Support Memory size per socket Support memory type Support memory interface Support memory voltage Support memory module package Support to parity check feature Support to error correction code (ECC) feature Memory module combinations Audio Interface Specification 4 slot 1GB/2GB...
  • Page 19: Sata Interface

    Item Audio controller Audio controller type Audio channel Audio function control Mono or stereo Compatibility Music synthesizer Sampling rate MPU-401 UART support Microphone jack Headphone jack SATA Interface Item SATA controller SATA controller resident bus Number of SATA channel Support bootable CD-ROM Specification Intel ICH 10R...
  • Page 20: Floppy Disk Drive Interface

    Floppy disk drive Interface Item Floppy disk drive controller Floppy disk drive controller resident bus ISA bus Support FDD format USB Port Item Universal HCI USB Class USB Connectors Quantity Environmental Requirements Specification ITE 8720 1.44MB Specification USB 2.0/1.1 Support legacy keyboard for legacy mode 4 back panel ports 4 ports for front daughter board...
  • Page 21 Item Temperature Operating Non-operating Humidity Operating Non-operating Vibration Operating (unpacked) Specification +5°C ~ +35°C -20 ~ +60°C (Storage package) 15% to 80% RH 10% to 90% RH 5 ~ 500 Hz: 2.20g RMS random, 10 minutes per axis in all 3 axes 5 ~500 Hz: 1.09g RMS random, 1 hour per axis in all 3 axes...
  • Page 22: Power Management

    Power Management Devices Power Button Keyboard/Mouse Devices wake up from S3 should be less than Devices wake up from S5 should be less than 10 seconds Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled...
  • Page 24: System Utilities

    Chapter 2 System Utilities The manufacturer or the dealer already configures most systems. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM.
  • Page 25: Entering Setup

    Entering Setup Power on the computer and the system will start POST (Power On Self Test) process. When the message of “Press DEL to enter SETUP” enter the setup menu. NOTE: If the message disappears before you respond and you still wish to enter Setup, restart the system by turning it OFF and On.
  • Page 26 Parameter Production Information Standard CMOS Features Advance BIOS Features Advance Chipset Features Integrated Peripherals Power Management Setup PC Health Status Frequency/Voltage Control BIOS Security Features Load Optimized Defaults Save & Exit Setup Exit Without Saving Description This page shows the relevant information of the main board This setup page includes all the items in standard compatible BIOS...
  • Page 27: Product Information

    Product Name System Serial Number System BIOS Version BIOS Release Date Product Information : 2.50GHz : 4047MB : Acer : Asprie 5700 : D07 : 09/09/2008 +/-/: Value F9: Load Default Settings Description This item lists the product processor model...
  • Page 28: Standard Cmos Setup

    Standard CMOS Setup Select standard CMOS features from the main menu to configure some basic parameters in your system the following screen shows the standard CMOS features menu: The following table describes the parameters found in this menu. Parameter System Date To set the date following weekday-month-date-year format...
  • Page 29: Advanced Setup

    Advanced Setup The following screen shows the Advanced Setup: CMOS Setup Utiliyt – Copyright (c) 1985-2008,American Megatrends, Inc. Quick Boot Enabled Quiet Boot 1 st Boot Device WDCWD5000AAJS-22A8 2 nd Boot Device 3 rd Boot Device Generic - Compact 4 th Boot Device IBA GE Slot 00C8 v1 Hard Disk Drive Priority Press Enter...
  • Page 30: Advanced Chipset Setup

    Advanced Chipset Setup CMOS Setup Utiliyt – Copyright (c) 1985-2008,American Megatrends, Inc Intel EIST Intel XD Bit Intel VT Intel TXT Intel AMT Memory Hole Remapping Primary Video : Move Enter: Select F1: General Help The following table describes the parameters found in this menu. Parameter Intel EIST For Intel platform...
  • Page 31: Integrated Peripherals

    Integrated Peripherals CMOS Setup Utiliyt – Copyright (c) 1985-2008, American Megatrends, Inc. Onboard SATA Controller Onboard SATA Mode Onboard USB Controller Legacy USB Support Onboard Audio Controller Onboard LAN Controller Onboard LAN Option ROM Onboard Floppy Controller Serial Port1 Address Serial Port2 Address Serial Port2 Mode Parallel Port Address...
  • Page 32 Parameter Onboard SATA Mode Onboard USB Controller Legacy USB Support Onboard Audio Controller Onboard LAN Controller Onboard LAN Option ROM Onboard Floppy Controller Serial Port1 Address Serial Port2 Address Serial Port2 Mode Description This item is only available when onboard SATA controller is enabled Always enabled USB keyboard during POST no matter what option is set...
  • Page 33 Power Management The Power Management menu lets you configure your system to most effectively save energy while operating in a manner consistent with your own style of computer use. The following screen shows the Power Management parameters and their default settings: CMOS Setup Utiliyt –...
  • Page 34: Pc Health Status

    PC Health Status CMOS Setup Utiliyt – Copyright (c) 1985-2008,American Megatrends, Inc. CPU Temperature (PECI Mode) System Temperature CPU Fan Speed System Fan Speed CPU Core +1.1V +3.30V +5.00V +12.0V 5VSB VBAT Smart Fan : Move Enter: Select F1: General Help The following table describes the parameters found in this menu: Parameter CPU/System Temperature...
  • Page 35: Frequency/Voltage Control

    Frequency/Voltage Control CMOS Setup Utiliyt – Copyright (c) 1985-2008,American Megatrends, Inc Auto Detect DIMM/PCI Clock Spread Spectrum : Move Enter: Select F1: General Help The following table describes the parameters found in this menu: Parameter Auto Detect DIMM/PCI Clk Spread Spectrum Frequency/Voltage Control Enabled Enabled...
  • Page 36: Bios Security Features

    BIOS Security Features CMOS Setup Utiliyt – Copyright (c) 1985-2008,American Megatrends, Inc. Supervisor Password User Password Change Supervisor Password : Move Enter: Select F1: General Help The following table describes the parameters found in this menu: Parameter Change Supervisor Password BIOS Security Features : Not installed : Not Installed...
  • Page 37: Load Default Settings

    Load Default Settings This option opens a dialog box that lets you install defaults for all appropriate items in the Setup Utility. The following table describes the parameters found in this menu: Parameter Description Load Default Select the field loads the factory defaults for BIOS and Settings Chipset Features, which the system automatically detects.
  • Page 38: Save And Exit Setup

    Save & Exit Setup Highlight this item and press <Enter> to save the changes that you have made in the Setup Utility and exit the Setup Utility. The following table describes the parameters found in this menu: Parameter Description Save & Exit Setup Press <Enter> to save the changes that have made in the Setup Utility and exit the Setup Utility.
  • Page 39: Exit Without Saving

    Exit Without Saving Highlight this item and press <Enter> to discard any changes that you have made in the Setup Utility and exit the Setup Utility. Parameter Exit Without Saving Description Press<Enter> to discard any changes and exit the Setup Utility Options...
  • Page 40: Machine Disassembly And Replacement

    Machine Disassembly and Replacement To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge. Wire cutter. Phillips screwdriver (may require different size). NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatches when putting back the components.
  • Page 41: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system...
  • Page 42: Disassembly Procedure

    Disassembly Procedure This section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it.
  • Page 43 Himalayan-Viiv M5700 Standard Disassembly Process Bezel Process: 1. According to the requirement, paste ATI, OS, CPU, HDMI and marketing label by SKU.
  • Page 44: Remove Side Cover

    Process: 1. Put the Computer on the worktable lightly. 2. Release left side cover with 2 screws then remove left side cover. Screw location Process: 1. Release the CPU fan pipe. Remove side cover Push the side cover lightly Remove CPU fan pipe Screw location...
  • Page 45: Remove Cards

    Remove Cards Process: 1. Release the slot cover tooless 2. Remove VGA ﹑TV﹑Modem Card,the following list is for your reference about the mutual location relation (Optional by SKU).
  • Page 46: Remove Hdd Data Cables

    Remove HDD Data Cables Process: 1. Remove master HDD data cable from M/B SATA1/SATA3(Optional by SKU). 2. Remove slave ODD data cable from M/B SATA2/SATA4(Optional by SKU)
  • Page 47: Remove Odd Data Cable

    Remove master HDD cable Remove slave HDD cable Remove ODD DATA cable Process: 1. Remove master ODD data/power cable from Master ODD.
  • Page 48: Remove Cables

    Process: 1. Remove master HDD data cable from master HDD. 2. Remove slave HDD data cable from slave HDD. Process: 1. Remove front panel light cable from“PANEL1” slot of M/B. 2. Remove USB1 cable from M/B”F_ USB3”。 3. Remove USB2 cable from M/B”F_ USB4”。 4.
  • Page 49: Remove Hdd

    Notice: Recovery switch cable is next to FDD port, and the black cable face to the top of Chassis. Intrusion switches cable face to front bezel of chassis. Process: 1. Remove Master HDD from the first HDD location. 2. Remove Slave HDD from the second HDD location. (Optional by SKU) Slave HDD Remove HDD Master HDD...
  • Page 50: Remove Card Reader

    Process: 1. Remove card reader from chassis. Process: 1. Remove FDD digital cable just as pictures (Optional by SKU). 2. Plug 4 pins power cord from FDD slot. 3. Remove front bezel light cable from PATA power cable Remove card reader Remove FDD Cable...
  • Page 51: Remove Odd

    Remove from FDD Remove from M/B “FDD1” slot Remove Front bezel light cable Remove ODD Process: 1. Push the lock handle release ODD.
  • Page 52 2. Remove Master ODD from the location. 3. Remove slave ODD from the location. (Optional by SKU) Master ODD location Slave ODD location Remove Cables Process: 1. Remove M/B power cable from M/B “ATX1”.
  • Page 53: Remove System Fan

    2. Remove 12 V power cable from M/B” JPW1” 3. Remove System Fan cable from M/B”SYS-F2”. Remove System FAN Process: 1. Release four screws according to the following picture.
  • Page 54: Remove Mother Board

    2. Remove Sys FAN (Optional by SKU) Release four screws. Remove mother board Process: 1. Release 8 pcs screws form the corresponding hole.
  • Page 55: Remove Cpu Cooler

    2. Release screws according to the following picture in turn. Remove the Mother board from chassis. Remove CPU cooler Process: 1. Remove cooler power cable from M/B “CPU-F2”. 2. Release screw 1 first, then fixes screw 2, screw 3 & screw 4 (As Picture).
  • Page 56: Remove Memory

    3. Remove Cooler from the Retention module. Remove memory Process: 1. Remove the first Memory from DIMM. 2. Remove the second Memory from DIMM2 (Optional by SKU).
  • Page 57: Remove Cpu

    Remove CPU Process: 1. Remove CPU according following the pictures. Lock the Handle...
  • Page 58 Remove I/O shielding Process: 1. Remove I/O Shielding.
  • Page 59: Troubleshooting

    Troubleshooting Please refer to generic troubleshooting guide for troubleshooting information relating to following topics: Power-On Self-Test (POST) POST Check Points POST Error Messages List Error Symptoms List Chapter 4...
  • Page 60 Chapter 5...
  • Page 62 ATX_POWER: ATX 24-pin Power Connector Signal Name +3.3 +3.3 PWR OK 5VSB +12V +12V +3.3V Signal Name +3.3V -12V PS_ON...
  • Page 66: Fru (Field Replaceable Unit) List

    ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 67: Exploded Diagram

    Exploded Diagram DESCRIPTION MAIN-BEZEL 3-25-COVER 5-25-COVER USB-PENEL CHASSIS USB-PCE-ASN USB-SHTELDING RIGHT SIDE DOOR POWER SUPPLY DESCRIPTION PCI-BRACKET LEFT SIDE DOOR NOTHERBOARD 3.5’ DEVICE CD-ROM HDD-LOCK-SLIDE FDD-LOCK-SLTDE CD-ROM LOCK SLIDE...

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