Acer Aspire 7740 Series Service Manual
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Acer Aspire 7740 Series Service Manual

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Aspire 7740 and 7740G Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Summary of Contents for Acer Aspire 7740 Series

  • Page 1 Aspire 7740 and 7740G Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on Aspire 7740 and 7740G Series service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: Table Of Contents

    Using the System Utilities ..........13 Acer GridVista (dual-display compatible) ......13 Hardware Specifications and Configurations .
  • Page 8 Aspire 7740/7740G Series ........

  • Page 9: System Specifications

    • ® Intel Core i3 processor • ® Mobile Intel HM55 Express Chipset • ™ ™ Acer InviLink Nplify 802.11b/g/Draft-N* • ™ Acer InviLink 802.11b/g* • System Memory Dual-Channel SDRAM support • Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules •...

  • Page 10: Storage Subsystem

    True 5.1-channel surround sound output • High-definition audio support • S/PDIF (Sony/Philips Digital Interface) support for digital speakers • MS-Sound compatible • Built-in microphones • Communication Integrated Acer Crystal Eye webcam • WLAN: • ® ® Intel Centrino • ® ®...

  • Page 11: Dimension And Weight

    Environment Temperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C • Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% • Dimension and Weight • Dimension: 411 (W) x 274 (D) x 40/45.0 (H) mm (16.18 x 10.78 x 1.58/1.77 inches) •...

  • Page 12: System Block Diagram

    System Block Diagram Chapter 1...

  • Page 13: Your Acer Notebook Tour

    LAN communication. Enables/disables the Bluetooth function. Indicates the status of Bluetooth communication. (only for certain models) Launches Acer Backup Management for three-step data backup. Indicates when the hard disk drive is active. Lights up when Num Lock is activated. Lights up when Caps Lock is activated.

  • Page 14: Hotkeys

    2. Fully charged: The light shows blue when in AC mode. The left and right buttons function like the left and right mouse buttons. *The center button serves as Acer Bio-Protection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models).

  • Page 15: Closed Front View

    Closed Front View Icon Item Multi-in-1 card reader Rear View Item Description Ventilation slots Enable the computer to stay cool, even after prolonged use. Left View Icon Item DC-in jack Ethernet (RJ-45) port External display (VGA) port HDMI HDMI port USB 2.0 port Line-in jack Microphone jack...

  • Page 16: Right View

    Right View Icon Item Optical drive Optical disk access indicator Optical drive eject button Emergency eject hole Modem (RJ-11) port USB 2.0 port Kensington lock slot Base View Icon Item Battery bay Battery lock Battery release latch Memory compartment Hard disk bay 2 3 4 Description Internal optical drive;...

  • Page 17: Indicators

    Indicates when the hard disk drive is active. Description Enables/disables the wireless LAN function. Indicates the status of wireless LAN communication. Enables/disables the Bluetooth function. Indicates the status of Bluetooth communication. (only for certain models) Launches Acer Backup Management for three-step data backup.

  • Page 18: Using The Keyboard

    Function Left button (2) Execute Quickly click twice. Select Click once. Drag Click and hold, then use finger on the touchpad to drag the cursor. Access context menu NOTE: Illustrations are for reference only. The exact configuration of your PC depends on the model purchased.

  • Page 19: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...

  • Page 20: Windows Mobility Center

    Windows Mobility Center also includes Acer-specific settings like sharing folders overview/sharing service on or off, Bluetooth Add Device (if applicable), and a shortcut to the Acer user guide, drivers and utilities. To launch Windows Mobility Center: Use the shortcut key <...

  • Page 21: Using The System Utilities

    Apply to confirm the new settings and click OK to complete the process. Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start>All Programs and click on Acer GridVista.
  • Page 22 NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Chapter 1...

  • Page 23: Hardware Specifications And Configurations

    Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Chapter 1 Specification ® Aspire 7740: Intel Core i5 540M 2.53G 3M ® Aspire 7740G: Intel Core i3 330M PGA 2.13G 3M ® Intel Core i7 620M 2.66G 4M ®...
  • Page 24 System Memory Item Memory module combinations Memory Combinations Slot 1 1024MB 1024MB 1024MB 2048MB 2048MB 2048MB NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed.
  • Page 25 Hard Disk Drive Item Vendor & HGST 2.5” Model HTS543216L9A3 Name Seagate 2.5” ST9160310AS Toshiba 2.5” Mk1655GSX WD 2.5" WD1600BEVT- 22ZCTO Capacity 160000 (MB) Bytes per sector Data heads Drive Format Disks Spindle 5400 RPM speed (RPM) Performance Specifications Buffer size Interface SATA Max.
  • Page 26 Optical Disc Drive Item Applicable disc format Loading mechanism Power Requirement Input Voltage Blu-Ray Disc Drive Item Vendor & model name W/O BEZEL FOR WINDOWS7 1. PIONEER BD COMBO 12.7MM TRAY DL 4X SATA BDC-TD01RS LF 2. SONY BD COMBO 12.7MM TRAY DL 4X BC-5500S LF 3.
  • Page 27 Blu-Ray Disc Drive Item Applicable disc format Applicable disc format CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD (multi-session), Video CD, Cd-Extra (CD+), CD-text DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW, DVD-RAM, DVD+R, DVD+R DL, DVD+RW CD-DA (Red Book) - Standard Audio CD & CD-TEXT CD-ROM (Yellow Book Mode1 &...
  • Page 28 Video Memory Item Chipset Memory size System Board Major Chips Item MODEM Bluetooth Wireless 802.11 b/g/n 5 in 1 Card Reader Audio Codec Keyboard Item Keyboard controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Battery Item Vendor...
  • Page 29 LCD 17.3” inch Item Luminance Uniformity Contrast Ratio Response Time msec Nominal Input Voltage VDD Viewing Angle (degree) Horizontal: Right/Left Vertical: Upper/Lower  Temperature Range( C) Operating Storage (shipping) AC Adaptor Item Vendor Input Output System Power Management ACPI mode Mech.
  • Page 30 Chapter 1...

  • Page 31: System Utilities

    System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 32: Navigating The Bios Utility

    Navigating the BIOS Utility There are five menu options: Information, Main, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the left and right arrow keys. • To choose an item, use the up and down arrow keys. •...

  • Page 33: Information

    Information The Information screen displays a summary of your computer hardware information. NOTE: The system information is subject to different models. Parameter CPU Type This field shows the CPU type and speed of the system. CPU Speed This field shows the speed of the CPU. IDE0 Model Name This field shows the model name of HDD installed on primary IDE master.

  • Page 34: Main

    Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. NOTE: The screen above is for your reference only. Actual values may differ. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

  • Page 35: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. NOTE: Please refer to “Remove HDD/BIOS Password” section if you need to know how to remove HDD/BIOS Password. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

  • Page 36: Setting A Password

    Setting a Password Follow these steps as you set the user or the supervisor password: Use the up/down keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive).
  • Page 37 Type the current password in the Enter Current Password field and press Enter. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. Press Enter. After setting the password, the computer sets the User Password parameter to “Set”. If desired, you can enable the Password on boot parameter.

  • Page 38: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the diskette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Chapter 2...

  • Page 39: Exit

    Exit The Exit screen contains parameters that confirmed or discard the changes made to the parameters in the BIOS Setup Utility. The table below describes the parameters in this screen. Parameter Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS.

  • Page 40: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. • Use the Flash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery disk at hand, then you should create a Crisis Disk (See “Steps for BIOS Recovery by Crisis Disk”...

  • Page 41: Remove Hdd Password

    Remove HDD Password This section teaches you how to remove HDD password: Remove HDD Password: If you key in the wrong HDD password thrice, “HDD password error code” will appear on the • screen. See the image below. If you need to solve HDD password locked problem, you can run HDD_PW.EXE •...
  • Page 42 Chapter 2...

  • Page 43: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...

  • Page 44: General Information

    General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Place the system on a flat, stable surface.

  • Page 45: External Module Disassembly Process

    External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

  • Page 46: Removing The Battery Pack

    Removing the Battery Pack Turn base unit over. Slide the battery lock/unlock latch to the unlock position. Slide the battery release latch to the release position (1) to pop out the battery pack, then remove the battery pack from the main unit (2). Note: Battery has been highlighted with the yellow circle as above image shows.

  • Page 47: Removing The Optical Drive Module

    Removing the Optical Drive Module See “Removing the Battery Pack” on page 40. Remove the one screw (A) securing the optical drive module to the system. Size (Quantity) M2.5 x L6 (1) Black Slowly pull out the ODD module from the ODD drive bay. Chapter 3 Color Torque...

  • Page 48: Removing The Back Cover

    Remove the one screw (G) securing the locker bracket and remove the locker bracket from the optical disk drive module. Size (Quantity) M2 x L3 (1) Silver Removing the Back Cover See “Removing the Battery Pack” on page 40. Release the four screws (A) and four captive screws securing the back cover. Size (Quantity) M2.5 x L6 (4) Black...

  • Page 49: Removing The Hard Disk Drive Module

    Pry loose and carefully lift and remove the back cover. Removing the Hard Disk Drive Module See “Removing the Battery Pack” on page 40. See “Removing the Back Cover” on page 42. Remove the one screw (C) securing the hard disk drive module to the system. Size (Quantity) M2.5 x L4 (1) Black...

  • Page 50: Removing The Wireless Lan Card

    Lift the tab and slide the module away from the connector and remove it from the hard disk drive bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. Remove the two screws (H) securing the hard disk to the bracket and remove the hard disk from the bracket.
  • Page 51 Detach the black cable from connector 1 and the white cable from connector 2 on the WLAN card. Remove the one screw (F) on the WLAN card and detach the card. Size (Quantity) M2 x L4 (1) Silver Chapter 3 Color Torque 1.6 kgf-cm...

  • Page 52: Removing The Dimm Module

    Remove the wireless LAN card. Removing the DIMM Module See “Removing the Battery Pack” on page 40. See “Removing the Back Cover” on page 42. Push out the latches on both sides of the DIMM socket to release the DIMM. Chapter 3...
  • Page 53 Remove the DIMM module(s). Chapter 3...

  • Page 54: Main Unit Disassembly Process

    Main Unit Disassembly Process Main Unit Disassembly Flowchart SCREW x 7 F x 2 LEFT SPEAKER MICROPHONE Item Screw M2.5 x L6 M2.5 x L10 M2.5 x L4 M2.5 x L3.5 M2 x L4 M2 x L3 MAIN UNIT DISASSEMBLY MAIN UNIT MIDDLE COVER HEATSINK...

  • Page 55: Removing The Heatsink Module

    Removing the Heatsink Module NOTE: There are two version of heatsink module. For this section, we are going to use the Discrete model. The UMA version looks like the picture below: See “Removing the Battery Pack” on page 40. See “Removing the Back Cover” on page 42. Disconnect the heatsink connector from its connector on the main board.
  • Page 56 Loosen the seven screws securing the heatsink module in the order shown. Carefully lift up the heatsink module. Chapter 3...

  • Page 57: Removing The Cpu

    Removing the CPU See “Removing the Battery Pack” on page 40. See “Removing the Back Cover” on page 42. See “Removing the Heatsink Module” on page 49. Using a flat screwdriver, turn the CPU socket latch counter-clockwise to release the CPU. Lift up carefully to remove the CPU.
  • Page 58 NOTE: When installing the CPU, make sure to install the CPU with Pin 1 at the corner as shown. Chapter 3...

  • Page 59: Removing The Middle Cover

    Removing the Middle Cover See “Removing the Battery Pack” on page 40. Remove the three screws (C) on the back cover. Size (Quantity) M2.5 x L4 (3) Black Carefully pry loose the middle cover and remove it from the system. Removing the Keyboard See “Removing the Battery Pack”...
  • Page 60 Release the keyboard from the latches and turn it over on the palmrest area. Chapter 3...

  • Page 61: Removing The Lcd Module

    Release the latch and disconnect the keyboard cable from its connector on the main board and detach the keyboard. Removing the LCD Module See “Removing the Battery Pack” on page 40. See “Removing the Back Cover” on page 42. See “Removing the Wireless LAN Card” on page 44. See “Removing the Middle Cover”...
  • Page 62 Turn the system over and disconnect the LCD cable from the LCD1 connector on the main board and release the LCD cable from the latches. Carefully pull out the wireless antenna cables from the hole and release the cables from the latches. Chapter 3...
  • Page 63 Remove the four screws (B) from the left and right hinges. Size (Quantity) Color Torque Part No. M2.5 x L10 (4) Black 3.0 kgf-cm 86.00F84.73A Chapter 3...

  • Page 64: Separating The Upper Case From The Lower Case

    10. Carefully remove the LCD module from the base unit. NOTE: When connecting the cables back to the unit, please note that the cables should be routed well. Separating the Upper Case from the Lower Case See “Removing the Battery Pack” on page 40. See “Removing the Optical Drive Module”...
  • Page 65 12. Disconnect the left speaker cable from SPKR_L1 on the main board. 13. Release the latch and disconnect the touchpad cable TPCN1 connector on the main board. Chapter 3...
  • Page 66 Release the latch and disconnect the touchpad button cable from FPCN1 connector on the main board. 15. Remove the fifteen screws (12 x A, 2 x C, 1 x D) from the bottom panel. Size (Quantity) M2.5 x L6 (12) Black M2.5 x L4 (2) Black...

  • Page 67: Removing The Touchpad And Button Boards

    16. Remove the six screws (4 x A, 2 xF) securing the the upper case to the system. Size (Quantity) M2.5 x L6 (4) Black M2 x L4 (2) Silver 17. Gently lift and detach the upper case from the lower case. Removing the Touchpad and Button Boards See “Removing the Battery Pack”...
  • Page 68 See “Removing the CPU” on page 51. See “Removing the Middle Cover” on page 53. 10. See “Removing the Keyboard” on page 53. 11. See “Removing the LCD Module” on page 55. 12. See “Separating the Upper Case from the Lower Case” on page 58. 13.
  • Page 69 15. The cables are tape to the uppercase, carefully peel off the cables. 16. Release the latch and disconnect the touchpad cable from the connector. Chapter 3...
  • Page 70 17. Release from the latches and remove the two screws (F) securing the touchpad and touchpad button bracket to the upper case. Size (Quantity) M2 x L4 (2) Silver 18. Release from the latches and detach the touchpad and button board bracket. Color Torque 1.6 kgf-cm...
  • Page 71 19. Release from the latches and detach the button board. 20. Pry to loosen the touchpad board. WARNING: The touchpad board is glued to the upper case, only remove the touchpad board if it is defective. Chapter 3...

  • Page 72: Removing The Left Speaker

    21. Detach the touchpad board from the upper case. Note: Circuit boards > 10cm above. Please detach the circuit boards and follow the local regulations for disposal. Removing the Left Speaker See “Removing the Battery Pack” on page 40. See “Removing the Optical Drive Module” on page 41. See “Removing the Back Cover”...

  • Page 73: Removing The Usb Board Module

    13. Remove the two screws (F) securing the left speaker to the upper case. Size (Quantity) M2 x L4 (2) Silver 14. Remove the left speaker from the upper board. NOTE: Be careful when removing the left speaker as it is held in place by plastic tabs. Removing the USB Board Module See “Removing the Battery Pack”...
  • Page 74 See “Removing the Heatsink Module” on page 49. See “Removing the CPU” on page 51. See “Removing the Middle Cover” on page 53. 10. See “Removing the Keyboard” on page 53. 11. See “Removing the LCD Module” on page 55. 12.
  • Page 75 15. Remove the USB board module from the lower case. Chapter 3...

  • Page 76: Removing The Modem Board

    Removing the Modem Board See “Removing the Battery Pack” on page 40. See “Removing the Optical Drive Module” on page 41. See “Removing the Back Cover” on page 42. See “Removing the Hard Disk Drive Module” on page 43. See “Removing the Wireless LAN Card” on page 44. See “Removing the DIMM Module”...

  • Page 77: Removing The Bluetooth Module

    14. Remove the modem board from the lower case. 15. Disconnect the modem cable from the modem board. Removing the Bluetooth Module See “Removing the Battery Pack” on page 40. See “Removing the Optical Drive Module” on page 41. See “Removing the Back Cover” on page 42. See “Removing the Hard Disk Drive Module”...

  • Page 78: Removing The Microphone

    10. See “Removing the Keyboard” on page 53. 11. See “Removing the LCD Module” on page 55. 12. See “Separating the Upper Case from the Lower Case” on page 58. 13. Disconnect the Bluetooth cable from the main board. 14. Remove the Bluetooth module from the lower case. NOTE: The Bluetooth module is glued to the lower case, take care when removing it.
  • Page 79 See “Removing the Heatsink Module” on page 49. See “Removing the CPU” on page 51. See “Removing the Middle Cover” on page 53. 10. See “Removing the Keyboard” on page 53. 11. See “Removing the LCD Module” on page 55. 12.

  • Page 80: Removing The Main Board

    15. Remove the microphone from the system. Removing the Main Board See “Removing the Battery Pack” on page 40. See “Removing the Optical Drive Module” on page 41. See “Removing the Back Cover” on page 42. See “Removing the Hard Disk Drive Module” on page 43. See “Removing the Wireless LAN Card”...
  • Page 81 17. Remove the tape securing the right speaker cable to the main board. 18. Disconnect the right speaker cable from the main board. Chapter 3...
  • Page 82 19. Remove the one screw (G) securing the main board in place. Size (Quantity) M2 x L3 (1) Silver 20. Lift the main board gently and remove it carefully from the lower case.. Note: RTC battery has been highlighted with the yellow circle as shown in the figure above. Please detach the RTC battery and follow local regulations for disposal.

  • Page 83: Removing The Right Speaker

    Removing the Right Speaker See “Removing the Battery Pack” on page 40. See “Removing the Optical Drive Module” on page 41. See “Removing the Back Cover” on page 42. See “Removing the Hard Disk Drive Module” on page 43. See “Removing the Wireless LAN Card” on page 44. See “Removing the DIMM Module”...
  • Page 84 19. Remove the two screws (C) securing the right speaker to the lower case. Size (Quantity) Color Torque Part No. M2.5 x L4 (2) Black 3.0 kgf-cm 86.00H59.734 20. Remove the right speaker from the lower case. Chapter 3...

  • Page 85: Lcd Module Disassembly Process

    LCD Module Disassembly Process LCD Module Disassembly Flowchart E x 2 LCD ASSEMBLY LCD FPC LEFT LCD CABLE BRACKET Item Screw M2.5 x L5 M2 x L3 Chapter 3 LCD MODULE DISASSEMBLY LCD MODULE E x 6 LCD BEZEL LEFT HINGE G x 3 G x 3 RIGHT LCD...

  • Page 86: Removing The Lcd Bezel

    Removing the LCD Bezel See “Removing the Battery Pack” on page 40. See “Removing the Back Cover” on page 42. See “Removing the Wireless LAN Card” on page 44. See “Removing the Middle Cover” on page 53. See “Removing the Keyboard” on page 53. See “Removing the LCD Module”...

  • Page 87: Removing The Lcd Panel With The Brackets

    Carefully pry open the LCD bezel and remove it from the LCD panel. Removing the LCD panel with the Brackets See “Removing the Battery Pack” on page 40. See “Removing the Back Cover” on page 42. See “Removing the Wireless LAN Card” on page 44. See “Removing the Middle Cover”...
  • Page 88 Remove the four screws (E) on the left and right hinges as shown. Size (Quantity) M2.5 x L5 (4) Black Detach the webcam cable from the webcam module. Color Torque 3.0 kgf-cm Part No. 86.00F87.735 Chapter 3...
  • Page 89 10. Remove the LCD panel with brackets from the back cover. Chapter 3...

  • Page 90: Removing The Lcd Brackets

    Removing the LCD Brackets See “Removing the Battery Pack” on page 40. See “Removing the Back Cover” on page 42. See “Removing the Wireless LAN Card” on page 44. See “Removing the Middle Cover” on page 53. See “Removing the Keyboard” on page 53. See “Removing the LCD Module”...

  • Page 91: Removing The Fpc Cable

    Removing the FPC Cable See “Removing the Battery Pack” on page 40. See “Removing the Back Cover” on page 42. See “Removing the Wireless LAN Card” on page 44. See “Removing the Middle Cover” on page 53. See “Removing the Keyboard” on page 53. See “Removing the LCD Module”...

  • Page 92: Removing The Web Camera

    10. Remove the tape securing the FPC cable connector. 11. Disconnect the FPC cable from the LCD panel. Removing the Web Camera See “Removing the Battery Pack” on page 40. See “Removing the Back Cover” on page 42. See “Removing the Wireless LAN Card” on page 44. See “Removing the Middle Cover”...
  • Page 93 Remove the web camera module from the LCD module back cover. WARNING: The web camera module is glued to the LCD module back cover, only remove the web camera module if it is defective. Chapter 3...

  • Page 94: Removing The Antennas

    Removing the Antennas See “Removing the Battery Pack” on page 40. See “Removing the Back Cover” on page 42. See “Removing the Wireless LAN Card” on page 44. See “Removing the Middle Cover” on page 53. See “Removing the Keyboard” on page 53. See “Removing the LCD Module”...

  • Page 95: Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 96: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 97: Memory Check

    If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory Check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the diagnostic program (please refer to main board. Go to the diagnostic memory in the test items.

  • Page 98: Touchpad Check

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 99: Index Of Error Messages

    Index of Error Messages Error Code List Error Codes <No error code> <No error code> Chapter 4 Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error...
  • Page 100 Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Run Setup Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn System battery is dead - Replace and run Setup...
  • Page 101 Error Message List Error Messages Fail-Safe Timer NMI Failed Device Address Conflict Allocation Error for device Failing Bits: nnnn Fixed Disk n Invalid System Configuration Data I/O device IRQ conflict Operating system not found Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank.
  • Page 102 Error Message List No beep Error Messages No beep, power-on indicator turns on and a blinking cursor shown on LCD during POST. No beep during POST but system runs correctly. FRU/Action in Sequence Ensure every connector is connected tightly and correctly. System board Speaker System board...

  • Page 103: Phoenix Bios Beep Codes

    Phoenix BIOS Beep Codes Code Chapter 4 Beeps Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management...
  • Page 104 Code Beeps Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors POST device initialization 2-1-2-3 Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice...
  • Page 105 Code Chapter 4 Beeps Detect and install external RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller...
  • Page 106 Code Beeps Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup reminders Try to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional)

  • Page 107: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.
  • Page 108 Power-Related Symptoms Symptom / Error The system doesn’t power-off. Battery can’t be charged PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size.
  • Page 109 Power Management-Related Symptoms Symptom / Error The system doesn't resume from hibernation mode. The system doesn't resume from standby mode after opening the LCD. Battery fuel gauge in Windows doesn’t go higher than 90%. System hangs intermittently. Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices.

  • Page 110: Intermittent Problems

    System Check” on page 91.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...

  • Page 111: Connector Locations

    Connector Locations Main Board Top View Code LCD1 SPKR_L1 AMIC1 SPKR_R1 USBCN1 TPCN1 FPCN1 MDC1 RTC1 Chapter 5 Connector LCD cable connector Left speaker cable connector Hardware gap Microphone cable connector Right speaker able connector USB cable connector Keyboard cable connector Touchpad cable connector Touchpad button connector Modem board connector...

  • Page 112: Bottom View

    Bottom View Code FAN1 DCIN1 RJ45 CRT1 HDMI1 USB1 to USB3 LIN1 MICIN1 LOUT1 CARD1 CPU1 ODD1 SATATA1 BAT1 Connector Heatsink fan cable connector DC-in cable connector Ethernet port VGA port HDMI port USB 2.0 ports Line-in port Microphone-in jack Headphones/speaker/line-out jack with S/PDIF support SD card slot CPU socket...

  • Page 113: Clearing Password Check And Bios Recovery

    This section provides the standard operating procedures for clearing the password and BIOS recovery for Aspire 7740/7740G Series. There is one Hardware Open Gap on the main board for clearing the password check and one Hotkey for enabling BIOS Recovery.

  • Page 114: Bios Recovery By Crisis Disk

    • If there is no password request, the BIOS Password is cleared. Otherwise, repeat the steps above and try again. NOTE: The steps are only for clearing the BIOS password (Supervisor Password and User Password). BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of the BIOS.
  • Page 115 Decompress the Crisis Package Source. Select WINCRIS.EXE and then select Run as administrator under Vista. Keep the default settings and then click on the Start button. When the pop-up warning dialog box appears, press OK to continue creating the Crisis Disk. Chapter 5...
  • Page 116 The Crisis Disk will be created after a few seconds. Press No if you do not want to create another Crisis Disk. Chapter 5...
  • Page 117 Reconnect the USB removable storage device and check if it contains the 3 files shown in the following figure. Chapter 5...
  • Page 118 Chapter 5...

  • Page 119: Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 120: Exploded Diagram

    Exploded Diagram Chapter 6...
  • Page 121 Aspire 7740/7740G Series FRU List 1. ACER_ASPIRE 7740 UMACBK_JV70_CP (NO: LX.PLY02.025/44 ) Category ADAPTER BATTERY BOARDS Chapter 6 Part Name ADAPTER 65W 19V 3PIN DELTA ADP-65JH DB A LV5 LED LF YELLOW ADAPTER 65W 19V 3PIN LITEON PA-1650-22AC LV5 LED...
  • Page 122 POWER CORD 10A 250V SOUTH AFRICA BK (INDIA) POWER CORD 7A 125V 2PIN JAPAN BK POWER CORD 250V 10A 3PIN ISRAEL POWER CORD 2.5A 125V USA POWER CORD 2.5A 125V 1.8M BLACK TAIWANESE Acer Part No. KI.CPH01.001 KI.CPH01.002 KI.PPH01.002 NI.23600.054 NI.23600.046...
  • Page 123 LED LCD BEZEL 17.3" W/CAMERA HOLE LED LCD COVER 17.3" IMR BLUE W/ANTENNA*2 & LOGO LOWER CASE W/MODEM CABLE & MICROPHONE & SPEAKER MIDDLE COVER OPTICAL BRACKET SD DUMMY CARD Acer Part No. 27.01518.A41 27.03218.021 27.03218.051 27.03518.161 50.PJA01.003 50.PJA01.003 50.PJA01.002 50.PJA01.002...
  • Page 124 ODD PLDS SUPER-MULTI DRIVE 12.7MM TRAY DL 8X DS- 8A4SH LF W/O BEZEL SATA FOR HF+WINDOWS7 HDD MODULE 160GB 5400RPM SATA HDD 160GB 5400RPM 2.5" SATA WYATT SEAGATE ST9160314AS F/W:0001SDM1 HDD 160GB 5400RPM SATA TOSHIBA LIBRA-BS MK1655GSX F/W:FG0101J 5.4 Acer Part No. 33.PJA01.001 42.PJA01.002 60.PJA01.002 KO.00405.003 KO.0040E.002 KO.0040F.003 KC.33001.DMP...
  • Page 125 HDD 500GB 5400RPM WD SATA WD5000BEVT-22ZAT0 F/ W:01.01A01 HDD MODULE 640GB 5400RPM SATA HDD 640GB 5400RPM 2.5" SATA WD ML320 WD6400BEVT- 22A0RT0 F/W:01.01A01 5.4 CPU HEATSINK UMA W/FAN CPU HEATSINK UMA W/FAN Acer Part No. KH.16007.024 KH.16008.022 KH.25001.016 KH.25004.003 KH.25007.015 KH.25007.016 KH.25008.021...
  • Page 126 KEYBOARD 104KEYS NSK-ALA0J AC7T JV50 INTERNAL 17 STANDARD BLACK TEXTURE NORWEGIAN KEYBOARD 104KEYS NSK-ALA0J AC7T JV50 INTERNAL 17 STANDARD BLACK TEXTURE NORWEGIAN KEYBOARD 104KEYS NSK-ALA0J AC7T JV50 INTERNAL 17 STANDARD BLACK TEXTURE HUNGARIAN Acer Part No. KB.I170A.040 KB.I170A.040 KB.I170A.052 KB.I170A.052 KB.I170A.036 KB.I170A.036...
  • Page 127 KEYBOARD 104KEYS NSK-ALA0J AC7T JV50 INTERNAL 17 STANDARD BLACK TEXTURE FRENCH ARABIC KEYBOARD 104KEYS NSK-ALA0J AC7T JV50 INTERNAL 17 STANDARD BLACK TEXTURE FRENCH CANADIAN KEYBOARD 104KEYS NSK-ALA0J AC7T JV50 INTERNAL 17 STANDARD BLACK TEXTURE FRENCH CANADIAN Acer Part No. KB.I170A.042 KB.I170A.048 KB.I170A.048 KB.I170A.050 KB.I170A.050 KB.I170A.054...
  • Page 128 MICROPHONE MICROPHONE NAME PLATE AS7740 LCD SCREW RUBBER SCREW M2.5X6 H=0.7~0.8MM SCREW M2.5*L10 BLACK ZN SCREW M2.5*L5 BLACK ZN+NYLOK SCREW M2.5XL4 D4.5 T0.8 GL SCREW M2.5L4 HALF NYLOK Acer Part No. LK.1730D.001 LK.17305.001 LK.17308.001 LK.17305.002 LK.17306.001 LK.17308.002 55.4GC01.051G KN.1GB04.015 KN.1GB09.012 KN.1GB0B.028...
  • Page 129 SCREW NI M2 X 6L SCREW MACH WAFER M3 X L4 NI SCREW M2.5 X L3.5 SPEAKER ON UPPER CASE SPEAKER ON UPPER CASE SPEAKER ON LOWER CASE SPEAKER ON LOWER CASE Acer Part No. 86.9A552.3R0 86.9A552.4R0 86.9A552.6R0 86.9A554.4R0 86.9A563.3R5 23.PJA01.002 23.PJA01.002...
  • Page 130 Chapter 6...

  • Page 131: Model Definition And Configuration

    Appendix A Model Definition and Configuration Appendix A...

  • Page 132: Aspire 7740/7740G Series

    Aspire 7740/7740G Series NOTE: All models have following common specifications: LCD (NLED17.3WXGA+G), card reader (5-in-1), NB chipset (HM55), Webcam (0.3M DV) Model Country Description AS7740G- EMEA Spain AS7740G-338G50Mn W7HP64ATES1 MC 338G50Mn MADISON_PRO1GBCbk_V3 2*4G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_ES51 AS7740G- EMEA Eastern AS7740G-338G50Mn W7HP64ATEU4 MC...
  • Page 133 AS7740G- EMEA Middle East AS7740G-338G50Mn EM W7HP64EMATME4 MC 338G50Mn MADISON_PRO1GBCbk_V3 2*4G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_ES61 AS7740G- EMEA Turkey AS7740G-338G50Mn EM W7HP64EMATTR1 MC 338G50Mn MADISON_PRO1GBCbk_V3 2*4G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_TR31 AS7740G- EMEA Belgium AS7740G-338G50Mn W7HP64ATBE1 MC 338G50Mn MADISON_PRO1GBCbk_V3 2*4G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_NL11 AS7740G- EMEA Middle East AS7740G-338G50Mn EM W7HP64EMATME2 MC 338G50Mn MADISON_PRO1GBCbk_V3 2*4G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_ES61...
  • Page 134 AS7740G- EMEA Middle East AS7740G-338G50Mn EM W7HP64EMATME9 MC 338G50Mn MADISON_PRO1GBCbk_V3 2*4G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_ES81 AS7740G- EMEA Algeria AS7740G-338G50Mn EM W7HP64EMATDZ1 MC 338G50Mn MADISON_PRO1GBCbk_V3 2*4G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_ES81 AS7740G- EMEA Middle East AS7740G-336G50Mn EM W7HP64EMATME9 MC 336G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_ES81 AS7740G- EMEA Portugal AS7740G-336G50Mn W7HP64ATPT1 MC 336G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_PT11...
  • Page 135 AS7740G- EMEA Austria AS7740G-336G50Mn W7HP64ATAT1 MC 336G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_DE61 AS7740G- EMEA Germany AS7740G-336G50Mn W7HP64ATDE1 MC 336G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_DE11 AS7740G- EMEA Denmark AS7740G-336G50Mn W7HP64ATDK2 MC 336G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_ENS1 AS7740G- EMEA Eastern AS7740G-336G50Mn W7HP64ATEU7 MC 336G50Mn Europe MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_ENQ1 AS7740G- EMEA...
  • Page 136 AS7740G- EMEA Belgium AS7740G-336G50Mn W7HP64ATBE1 MC 336G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_NL11 AS7740G- EMEA Middle East AS7740G-336G50Mn EM W7HP64EMATME2 MC 336G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_ES61 AS7740G- EMEA Middle East AS7740G-336G50Mn EM W7HP64EMATME2 MC 336G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_AR21 AS7740G- EMEA Middle East AS7740G-336G50Mn EM W7HP64EMATME2 MC 336G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_AR11...
  • Page 137 AS7740G- EMEA France AS7740G-334G50Mn W7HP64ATFR1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_FR21 AS7740G- EMEA Middle East AS7740G-334G50Mn EM W7HP64EMATME3 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_ES81 AS7740G- EMEA Holland AS7740G-334G50Mn W7HP64ATNL1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_NL11 AS7740G- EMEA Poland AS7740G-334G50Mn W7HP64ATPL1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_PL11 AS7740G- EMEA...
  • Page 138 AS7740G- EMEA Hungary AS7740G-334G50Mn W7HP64ATHU1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_bgn_0.3D_HG_HU11 AS7740G- EMEA Hungary AS7740G-334G50Mn W7HP64ATHU1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_HU11 AS7740G- EMEA Poland AS7740G-334G50Mn W7HP64ATPL1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_bgn_0.3D_HG_PL11 AS7740G- EMEA Holland AS7740G-334G50Mn W7HP64ATNL1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_bgn_0.3D_HG_NL11 AS7740G- EMEA Eastern...
  • Page 139 AS7740G- EMEA Luxembourg AS7740G-334G50Mn W7HP64ATLU3 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_IT41 AS7740G- EMEA Switzerland AS7740G-334G50Mn W7HP64ATCH1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_bgn_0.3D_HG_IT41 AS7740G- EMEA Switzerland AS7740G-334G50Mn W7HP64ATCH1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_IT41 AS7740G- EMEA Germany AS7740G-334G50Mn W7HP64ATDE1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_bgn_0.3D_HG_DE11 AS7740G- EMEA Austria...
  • Page 140 AS7740G- EMEA Cyprus AS7740G-334G50Mn W7HP64ATCY1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_ES61 AS7740G- Australia/New AS7740G-628G64Bn W7HP64ATAU1 MC 628G64Bn Zealand MADISON_PRO1GBCbk_V3 2*4G/640/BT/8L2.4/5R/ CB_bgn_0.3D_HG_ES61 AS7740G- EMEA Spain AS7740G-334G32Mn W7HP64ATES1 MC 334G32Mn MADISON_PRO1GBCbk_V3 2*2G/320/8L2.4/5R/ CB_GN_0.3D_HG_ES51 AS7740G- EMEA Denmark AS7740G-436G64Mn W7HP64ATDK2 MC 436G64Mn MADISON_PRO1GBCbk_V3 4G+2G/640/6L2.2/5R/ CB_GN_0.3D_HG_ENS1 AS7740G- EMEA Denmark...
  • Page 141 AS7740G- EMEA Holland AS7740G-626G50Mn W7HP64ATNL1 MC 626G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_NL11 AS7740G- EMEA Belgium AS7740G-626G50Mn W7HP64ATBE1 MC 626G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_NL11 AS7740G- EMEA Switzerland AS7740G-626G50Mn W7HP64ATCH1 MC 626G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_IT41 AS7740G- EMEA Luxembourg AS7740G-626G50Mn W7HP64ATLU3 MC 626G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_IT41 AS7740G- EMEA Latvia...
  • Page 142 AS7740G- EMEA Turkey AS7740G-334G50Mn EM W7HP64EMATTR1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_TR31 AS7740G- EMEA Middle East AS7740G-334G50Mn EM W7HP64EMATME2 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_AR21 AS7740G- EMEA Middle East AS7740G-334G50Mn EM W7HP64EMATME9 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_ES81 AS7740G- EMEA Serbia/ AS7740G-626G50Mn W7HP64ATCS1 MC 626G50Mn Macedonia MADISON_PRO1GBCbk_V3 4G+2G/500_L/8L2.4/5R/...
  • Page 143 AS7740G- EMEA Middle East AS7740G-334G50Mn EM W7HP64EMATME4 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_ES61 AS7740G- EMEA Latvia AS7740G-334G50Mn W7HP64ATLV1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_LT11 AS7740G- EMEA AS7740G-334G50Mn W7HP64ATGB1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_EN11 AS7740G- EMEA Eastern AS7740G-334G50Mn W7HP64ATEU5 MC 334G50Mn Europe MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_RO11 AS7740G- EMEA...
  • Page 144 AS7740G- EMEA South Africa AS7740G-436G64Bn EM W7HP64EMATZA2 MC 436G64Bn MADISON_PRO1GBCbk_V3 2G+4G/640/BT/6L2.2/5R/ CB_GN_0.3D_HG_ES61 AS7740G- EMEA Denmark AS7740G-334G64Mn W7HP64ATDK2 MC 334G64Mn MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_ENS1 AS7740G- EMEA Switzerland AS7740G-334G64Bn W7HP64ATCH1 MC 334G64Bn MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_IT41 AS7740G- EMEA Switzerland AS7740G-334G32Mn W7HP64ATCH1 MC 334G32Mn MADISON_PRO1GBCbk_V3 2*2G/320/6L2.2/5R/ CB_GN_0.3D_HG_IT41 AS7740G- EMEA...
  • Page 145 AS7740G- EMEA Middle East AS7740G-434G64Mn EM W7HP64EMATME2 MC 434G64Mn MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_ES61 AS7740G- EMEA Middle East AS7740G-434G64Mn EM W7HP64EMATME2 MC 434G64Mn MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_AR21 AS7740G- EMEA Middle East AS7740G-434G64Mn EM W7HP64EMATME2 MC 434G64Mn MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_AR11 AS7740G- EMEA Middle East AS7740G-438G64Mn EM W7HP64EMATME2 MC 438G64Mn MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/...
  • Page 146 AS7740G- EMEA Austria AS7740G-434G64Mn W7HP64ATAT1 MC 434G64Mn MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_DE61 AS7740G- EMEA Germany AS7740G-438G64Mn W7HP64ATDE1 MC 438G64Mn MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/ CB_GN_0.3D_HG_DE11 AS7740G- EMEA Norway AS7740G-434G64Bn W7HP64ATNO3 MC 434G64Bn MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_ENS1 AS7740G- EMEA Norway AS7740G-336G64Mn W7HP64ATNO3 MC 336G64Mn MADISON_PRO1GBCbk_V3 4G+2G/640/6L2.2/5R/ CB_GN_0.3D_HG_ENS1 AS7740G- EMEA Norway...
  • Page 147 AS7740G- EMEA Holland AS7740G-438G64Mn W7HP64ATNL1 MC 438G64Mn MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/ CB_GN_0.3D_HG_NL11 AS7740G- EMEA Eastern AS7740G-438G64Mn W7HP64ATEU5 MC 438G64Mn Europe MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/ CB_GN_0.3D_HG_RO11 AS7740G- EMEA Eastern AS7740G-438G64Mn W7HP64ATEU5 MC 438G64Mn Europe MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/ CB_GN_0.3D_HG_PL71 AS7740G- AS7740G-434G50Mn W7HP64ATUS1 MC 434G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/6L2.2/5R/ CB_GN_0.3D_HG_FRB1 AS7740G- AS7740G-334G50Mn W7HP64ATUS1 MC 334G50Mn...
  • Page 148 AS7740G- EMEA Middle East AS7740G-434G64Mn EM W7HP64EMATME9 MC 434G64Mn MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_ES81 AS7740G- EMEA Middle East AS7740G-438G64Mn EM W7HP64EMATME9 MC 438G64Mn MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/ CB_GN_0.3D_HG_ES81 AS7740G- EMEA Eastern AS7740G-438G64Mn W7HP64ATEU7 MC 438G64Mn Europe MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/ CB_GN_0.3D_HG_ENQ1 AS7740G- EMEA Eastern AS7740G-438G64Mn W7HP64ATEU7 MC 438G64Mn Europe MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/...
  • Page 149 AS7740G- EMEA Cyprus AS7740G-434G64Mn W7HP64ATCY1 MC 434G64Mn MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_ES61 AS7740G- EMEA AS7740G-438G64Mn W7HP64ATGB1 MC 438G64Mn MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/ CB_GN_0.3D_HG_EN11 AS7740G- EMEA Israel AS7740G-436G64Mn W7HP64ATIL1 MC 436G64Mn MADISON_PRO1GBCbk_V3 4G+2G/640/8L2.4/5R/ CB_GN_0.3D_HG_HE31 AS7740G- EMEA Israel AS7740G-436G64Mn W7HP64ATIL1 MC 436G64Mn MADISON_PRO1GBCbk_V3 4G+2G/640/8L2.4/5R/ CB_GN_0.3D_HG_HE11 AS7740G- EMEA Israel AS7740G-438G64Mn W7HP64ATIL1 MC...
  • Page 150 AS7740G- EMEA Eastern AS7740G-434G64Mn W7HP64ATEU4 MC 434G64Mn Europe MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_SV21 AS7740G- EMEA Sweden AS7740G-438G64Bn W7HP64ATSE1 MC 438G64Bn MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/ CB_GN_0.3D_HG_FI12 AS7740G- EMEA Luxembourg AS7740G-434G64Mn W7HP64ATLU3 MC 434G64Mn MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_IT41 AS7740G- EMEA Luxembourg AS7740G-438G64Mn W7HP64ATLU3 MC 438G64Mn MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/ CB_GN_0.3D_HG_IT41 AS7740G- EMEA...
  • Page 151 AS7740G- EMEA Norway AS7740G-334G32Mn W7HP64ATNO3 MC 334G32Mn PARK_XT512Cbk_V3 2*2G/320/6L2.2/5R/ CB_GN_0.3D_HG_ENS1 AS7740G- Canada AS7740G-434G50Mn W7HP64ATCA2 MC 434G50Mn PARK_XT512Cbk_V3 2*2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_FR81 AS7740G- GCTWN AS7740G-524G50Bn LINPUSAWW1 524G50Bn PARK_XT512Cbk_V3 2*2G/500_L/BT/8L2.4/5R/ CB_bgn_0.3D_HG_ENX1 AS7740G- AS7740G-524G50Bn LINPUSAWW1 524G50Bn PARK_XT512Cbk_V3 2*2G/500_L/BT/8L2.4/5R/ CB_bgn_0.3D_HG_EN11 AS7740- EMEA Greece AS7740-334G32Mn W7HP64ATGR1 MC UMACbk 334G32Mn 2*2G/320/6L2.2/5R/CB_bgn_0.3D_HG_EL31 AS7740-...
  • Page 152 AS7740- EMEA Luxembourg AS7740-334G32Mn W7HP64ATLU3 MC UMACbk 2*2G/ 334G32Mn 320/6L2.2/5R/CB_bgn_0.3D_HG_IT41 AS7740- EMEA Switzerland AS7740-334G32Mn W7HP64ATCH1 MC UMACbk 2*2G/ 334G32Mn 320/6L2.2/5R/CB_bgn_0.3D_HG_IT41 AS7740- EMEA Hungary AS7740-334G32Mn W7HP64ATHU1 MC UMACbk 2*2G/ 334G32Mn 320/6L2.2/5R/CB_bgn_0.3D_HG_HU11 AS7740- EMEA Italy AS7740-334G32Mn W7HP64ATIT1 MC UMACbk 2*2G/ 334G32Mn 320/6L2.2/5R/CB_bgn_0.3D_HG_IT11 AS7740- EMEA Middle East...

  • Page 153: Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® functions are tested under compatible Windows operating system for each model. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 154: Hardware Device Tests

    USB Speaker / Joystick iFun USB Speaker(JS1200UA) Dell USB Speaker USB Storage Drive 6-in-1 Flash Card Reader/Writer Device name Vendor Buffalo Buffalo X Bridge Motorola Logitech Motorola Sony Acer Acer Dell Dell Dell Dell Hawk Dell FarEasTone Chunghwa Telecom Westenhouse Panasonic Huawei Canon...
  • Page 155 Item Wireless Printer Photosmart C309 (CC35A) All-in-One Printer (4x6 photos/CD/ DVD/Quick Forms)/Scanner/Copier/Fax) Port: USB2.0/Ethernet/PictBridge/802.11g/BT Photosmart C4580 All-in-One Printer (4x6 photos) /Scanner/ Copier Port:USB2.0/802.11g.b/Memory Card Memory Card Memory Stick High speed 1GB Memory stick Pro Duo MS PRO Dou 2GB High Speed MS PRO 2GB Memory Card SanDisk Meomry Stick Micro (M2) 8GB Card Multimedia Card...
  • Page 156 Appendix B...

  • Page 157: Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 158 Appendix C...

  • Page 159: Index

    AFLASH Utility 34 antennas removing 88 Audio 19 back cover removing 42 battery pack removing 40 BIOS 15 vendor 15 Version 15 BIOS Recovery 107 BIOS Recovery Boot Block 108 BIOS Recovery by Crisis Disk 108 steps 108 BIOS Recovery Hotkey 108 BIOS Utility 23–34 Navigating 24 System Security 33...
  • Page 160 6 System 4 Block Diagram 4 System Check Procedures 90 System Memory 15 System Utilities 13, 23 System utilities Acer GridVista 13 Test Compatible Components 147 touchpad and button boards removing 61 Touchpad Check 92 Troubleshooting 89 Undetermined Problems 104 utility BIOS 23–34...

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Aspire 7740g series

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