Acer Aspire 7100 Service Manual
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Acer Aspire 7100 Service Manual

Acer Aspire 7100 Service Manual

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TravelMate5600/5100&Aspire9400/7100
Service Guide
Service guide files and updates are available
on the AIPG/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Summary of Contents for Acer Aspire 7100

  • Page 1 TravelMate5600/5100&Aspire9400/7100 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on TravelMate5600/5100 & Aspire9400/7100 service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Screen messages NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 6: Table Of Contents

    Using the System Utilities ......17 Acer Empowering Technology ..... . . 20...

  • Page 7: Chapter1 System Specifications

    ® Intel 915PM/915GM Express chipset ® Integrated Intel PRO/Wireless 2200BG network connection (dual-mode 802.11b/g) Wi-Fi CERTIFIED solution, supporting Acer SignalUp Aspire 7100 / TravelMate 5100 Series ® With no Centrino mobile technology, featuring: ® ® Intel Celeron M processor 370/380/390 (1 MB L2 cache, 1.50/1.60/1.70 GHz, 400 MHz FSB) or higher ®...

  • Page 8: Storage Subsystem

    MB of shared memory, supporting Microsoft 16.7 million colors MPEG-2/DVD hardware-assisted capability External CRT: 1600 x 1200 x 16M colors, refresh rate up to 85Hz or higher A minimum of 800 x 600 x 256 colors in SimulScan VRAM 4 x 16M x 16 GDDR2 4 x 32M x 16 GDDR2 Audio Internal microphone...

  • Page 9: Power Supply

    CERTIFIED solution, supporting Acer Acer SignalUp TravelMate 5600 series) WLAN: Integrated Acer InviLink SignalUp wireless technology (for Aspire 7100 / TravelMate 5100 series) I/O Ports One VGA port, 15 pins One microphone-in (pink jack) One line-in (blue jack) One headphone out / line-out / speaker out jack/ SPDIF (black jack) Five external USB 2.0 connectors.

  • Page 10: Block Diagram

    Block Diagram Chapter 1...

  • Page 11: Outlook View

    Outlook View Just for Starters... Front Open View Aspire 9400/7100 Icon Item Description Chapter 1...
  • Page 12 TravelMate 5600/5100 Item Item Icon Item Item Icon Item Icon Icon Display screen Item Status indicators Wireless communication button Bluetooth communication button Icon Item Icon Item Microphone Touchpad Click buttons (left, center and right) Power indicator Battery indicator Description "Launch keys" on page 10 Description Description "Launch keys"...

  • Page 13: Closed Front View

    Bluetooth communication indicator Wireless communication indicator Palmrest Keyboard Power button Easy-launch buttons Closed Front View Aspire 9400/7100 Icon Item TravelMate 5600/5100 Icon Icon Item Icon Item Icon Speakers Line-in jack Microphone-in jack Icon Item Headphones/speaker/ line-out jack with S/PDIF support Latch Chapter 1 Indicates the status of Bluetooth communication.

  • Page 14: Left View

    Left View Icon Item Icon Icon Icon Kensington lock slot Optical drive Optical disk access indicator Note: Optical drive eject button Emergency eject hole Right View Item Icon Item Icon Icon PC Card slot eject button PC Card slot Icon Item Three USB 2.0 ports Ventilation slots...

  • Page 15: Rear View

    Rear View Icon Item Icon Item Icon Icon Item Two USB 2.0 ports Icon Item External display (VGA) port Connects to a display device (e.g., external monitor, Modem (RJ-11) port Icon Item Ethernet (RJ-45) port Battery Icon Item Bottom View Item Item Item...

  • Page 16: Indicators

    Item Description Indicators Your computer has seven easy-to-read status indicators, including four on the front panel. Item Description "Launch keys" on page 10 Item Description "Launch keys" on page 10 Item Description "Launch keys" on page 10 "Launch keys" on page 10 The front panel indicators are visible when the computer cover is closed up..

  • Page 17: Easy-Launch Buttons

    "Launch Manager" on page 32 "Launch Manager" on page 32 Item Easy-launch button Easy-launch button Mail Web Browser Chapter 1 Default Application Default application Default application Acer Empowering Technology (User-programmable) Email application (User-programmable) Internet browser (User -programmable) User programmable "Acer "Acer...

  • Page 18: Touchpad

    Touchpad The build-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The touchpad is located in the middle of the palm rest area, providing maximum comfort and efficiency. Touchpad Basics Move your finger across the touchpad(2) to move the cursor.

  • Page 19: Using The Keyboard

    Using the Keyboard The full-sized keyboard includes an embedded numeric keypad, separate cursor keys, two Windows keys and twelve function keys. Lock keys and Embedded Numeric Keypad The keyboard has four lock keys which you can toggle on and off. The computer features three lock keys, each with its own status indicator light.

  • Page 20: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functoins. Windows logo key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <Shift>...
  • Page 21 This key will cause a help message to appear on the display device that describes the definition and functionality of the unit hot keys. Launches the Acer eSetting in Acer Empowering Technology. See “Acer Empowering Technology” Launches the Acer ePower Management in Acer Empowering Technology.

  • Page 22: Special Keys

    Special Keys You can locate the Euro symbol and the US dollar sign at the upper-center of your keyboard. The Euro Symbol Open a text editor or word processor. <5> Either press < > at the bottom-right of the keyboard, or hold <Alt Gr> and then press the <5> key at >...

  • Page 23: Using The System Utilities

    Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start, All Programs and click on Acer GridVista. You may choose any one of the four display settings indicated below:...

  • Page 24: Launch Manager

    NOTE: The system utilities work under Microsoft Windows XP only. Note: Note: Launch Manager Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access the Launch Manager by clicking on Start, All Programs, and then Launch Manager to start the application. Norton AntiVirus Norton AntiVirus is an anti-virus software that finds and repairs infected files, and protects against viruses to keep your computer data safe and secure.
  • Page 25 Start Norton AntiVirus. Double click on the Norton AntiVirus icon on the desktop or click on the Start menu in the Windows taskbar, highlight Programs, and select Norton AntiVirus. Start In the Norton AntiVirus main window, click Scan for Viruses. Norton AntiVirus In the Scan for Viruses panel, click Scan My Computer.

  • Page 26: Acer Empowering Technology

    Acer Empowering Technology Acer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage your new Acer notebook. It features the following handy utilities: Acer eDataSecurity Management protects data with passwords and advanced encryption algorithms.

  • Page 27: Acer Edatasecurity Management

    Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryption utility that protexts your files from being accessed by unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messager and Microsoft Outlook.

  • Page 28: Acer Elock Management

    Floppy disk drives - 3.5-inch disks only. To activate Acer eLock Management, a password must be set first. Once set, you may apply lock to any of the three kinds of devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting, until unlocked.

  • Page 29: Acer Eperformance Management

    Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of your Acer notebook. It provides you with the following options to enhance overall system performance: Memory optimization - releases unused memory and check usage.

  • Page 30: Acer Erecovery Management

    Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your system’s HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with: Password protection.

  • Page 31: Acer Esettings Management

    NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To ensure the best results when recovering your system using a CD or Acer eRecovery Management, detach all peripherals (except the external Acer ODD, if your computer has one), including your Acer ezDock.

  • Page 32: Acer Enet Management

    To access this utility, either click on the “Acer eNet Management” icon on your notebook, or start the program from the Start menu. You also have the option to set Acer eNet Management to start automatically when you boot up your PC.

  • Page 33: Acer Epower Management

    Acer eNet Management does not store username and password information. Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface, or double-click the Acer ePower Management icon in the task tray.
  • Page 34 You can also click “Advanced Settings” to: Set alarms. Re-load factory defaults. Select what actions will be taken when the cover is closed, and set passwords for accessing the system after Hibernation or Standby. View information about Acer ePower Management. Chapter 1...

  • Page 35: Acer Epresentation Management

    Acer ePresentation Management Acer ePresentation Management lets you select from two of the most common projector resolutions: XGA and SVGA. Chapter 1...

  • Page 36: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item CPU type Intel Intel CPU package Micro-FCPGA CPU core voltage Depend on DVI CPU I/O voltage 1.2875V System Board Major Chips Item System core logic Super I/O controller Audio controller Video controller Hard disk drive controller Keyboard controller DVI controller PCMCIA controller...
  • Page 37 System Memory Item Memory controller Memory size DIMM socket number Supports memory size per slot Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Memory module combinations LAN Interface Item Supports LAN protocol LAN chip LAN connector type Feature Wireless LAN Item...
  • Page 38 All ADCs support 44.1K/48K/96K sample rate one internal microphone(2 digital picrophone array) Yes / 2(at least 1.5W/30cc for each) VoIP/Universal jack Specification ENE CB1410 Type II Right Side Specification ENE KB3910 New Acer Ergo keyboard 105/106 keys standard keyboard Chapter 1...
  • Page 39 Support Windows keys and application keys Standard pitch, 2.5 mm travel length Hotkey controls embedded numberic keypad Multi-Langue support Spill-proof Internet browser email with LED Acer Empowering one user-programmable button Specification Panasonic/Sanyo/Sony Li-ion 6-cell 2000mAh 8-cell 2400mAh Package configuration BATT+: Battery+, Battery Positive Terminal...
  • Page 40 17.1” LCD Panel Item Surface Treatment non-glare type(V3) glare type(V4) Typical White 200(Typical) Luminance (cd/m also called Brightness Contrast Ratio 300 :1(Typical) Response Time 16(Typical) (Optical Rise Time+Fall Time)msec Normal Input Voltage +3.3V(Typical) of Power Supply Power Consumption 8(Max) (watt) Weight 700g(Max) Physical Size(mm)
  • Page 41 Item Start-up time Hold up time Over Voltage Protection (OVP) Over Current Protection(OCP) Short circuit protection Electrostatic discharge (ESD) Dielectric Withstand Voltage Primary to secondary Leakage current Regulatory Requirements Hard Disk Drive Interface Item Vendor & Segate SATAST98823AS/ Model Name HGST SATA 1.5G NCQ MORAGA+HTS541080G9SA...
  • Page 42 Item Vendor & Segate ST960812A Model Name Capacity 60000 (MB) Bytes per sector Data heads Drive Format Disks Spindle 4200 RPM speed (RPM) Performance Specifications Buffer size 8184KB Interface Parallel ATA Max. media 56.25 transfer rate (disk-buffer, Mbytes/s) Data transfer 100 MB/Sec.(Ultra DMA rate Mode 5)
  • Page 43 8X DVD Dual Interface Item Applicable disc format DVD(read): DVD-ROM 5,9,10,18, DVD-VIDEO, DVD-AUDIO, DVD-R, DVD-R 3.95G, DVD-R MULTI BORDER, DVD-RW, DVD+R, DVD+R DL, DVD+R MULTI-SESSION, DVD+RW CD(read):CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2 Form-1 Form-2, CD-I, CD-I Bridge, Video-CD(MPEG- 1), Karaoke CD, Photo-CD, Enhanced CD, CD Plus, CD Extra, i-trax CD, CD- Text, CD-R, and CD-RW DVD(write): DVD Data&Video...
  • Page 44 24X Combo Drive Interface Item Loading mechanism Load: Manual load Power Requirement Max. 1300mA Input Voltage 5 V +/- 5 % (Operating) 8X Super Multi Interface Item Vendor & model name Liteon SSM 8515S Performance Specification Transfer rate (KB/sec) Sustained: DVD:Min 10.00Mbytes/sec CD: 3500Kbytes/sec Access Time(Typical)

  • Page 45: Dimensions And Weight

    Power Management ACPI Mode Sleeping State (S3) Sleeping State (S4) Dimensions and Weight Item Model Deminsions 400mm(W) x 295mm(D) x 31.4~39.9mm(H) Weight 3.79Kg Environmental Requirements Item Temperature Operating Non-operating Humidity Operating Altitude Chapter 1 Power Management CPU Power Down VGA Power Down PCMCIA Suspend Audio Power Down Hard Disk Power Down...

  • Page 46: Chapter2 System Utilities

    System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 47: Information

    System BIOS Version: v0.09 VGA BIOS Version: 1227 07.06 KBC Version: 814G501003G6010006FKS00 Serial Number: Asset Tag Number: None Product Name: TravelMate 5100 Manufacturer Name: Acer UUID: 102ae5e0-839a-11da-9193-f492294eedab Help Select Item ↑ ↓ ← → Exit Select Menu Parameter CPU Type...

  • Page 48: Main

    Main This menu provides you the information of the system. Info. Main System Time: [11:59:38] System Date: [01/16/2006] System Memory: 640 KB Extended Memory: 254 KB Video Memory 128 MB Quiet Boot: [Enabled] Power on Display: [Auto ] [Enabled] Network boot [Disabled] F12 Boot Menu: [Enabled]...
  • Page 49 Parameter F12 Boot Menu When this is selected, users can modify device boot priority by pressing F12 key during POST. When this is not selected, device boot priority will not be adjustable during POST. D2D Recovery Allow user to enable/disable the Disk-to-Disk recovery Description Chapter 2...

  • Page 50: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Info. Main Supervisor Password Is: User Password Is: Set Supervisor Password Set User Passord Primary HardDisk Security Password on Boot: Help ↑ ↓ Select Item ←...
  • Page 51 Parameter Set HDD Password Password on boot Set Supervisor/User Password If password on boot is required, the password must be set otherwise it cannot be enabled. The formats of the password are as follows: Length No more than 8 characters Characters 0-9,A-Z (not case sensitive) While these fields are highlighted and press “Enter”, a window similar to the following is shown:...
  • Page 52 User can now type password in field “Enter New Password”, and re-enter password in field “Confirm New Password” for verification. If the verification is OK: The password setting is complete after user presses enter. Setup Notice Changes have been saved. [ continue] If the current password entered does not match the actual current password: Setup Warning...

  • Page 53: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay and onboard LAN device. Info.

  • Page 54: Exit

    Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Info. Main Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Help ↑ ↓ Select Item ← → Exit Select Menu The table below describes the parameters in this screen.

  • Page 55: Chapter3 Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver Tweezers...

  • Page 56: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

  • Page 57: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.

  • Page 58: Removing The Battery Pack

    Removing the Battery Pack Release the battery lock. Slide the battery latch. Remove the battery pack. Chapter 3...

  • Page 59: Removing The Minipci/Memory/Hdd Module/Keyboard

    Removing the miniPCI/Memory/HDD Module/Keyboard Removing the miniPCI and Memory Remove the two screws securing the miniPCI cover. Remove the miniPCI cover. Disconnect the wireless antenna. Remove the wireless LAN card. Remove the two screws securing the RAM door and remove the RAM door. Press the left and right latches to pop up the memory.

  • Page 60: Removing The Hdd

    Removing the HDD Remove the three screws that secure the HDD cover. Remove the HDD cover. Pull the HDD outward a little bit and remove the HDD. Removing the keyboard Open the notebook. Remove the middle cover. Release the four keyboard latches. Pull the keyboard and trun it over.
  • Page 61 Remove the keyboard from the main unit. Chapter 3...

  • Page 62: Seperate The Lcd Module And Main Unit

    Seperate the LCD module and main unit Disconnect the LCD cable from the mainboard. Tear off the tape on the wireless antenna. Pull out the wireless antenna. Remove the two screws securing the LCD hinge on the bottom. Remove the two screws securing the LCD hinge on the rear panel. Remove the two screws securing the LCD hinge as shown.

  • Page 63: Disassemble The Main Unit

    Disassemble the main unit Separate upper and lower case Disconnect the touchpad board FFC from the mainboard Disconnect the function keyboard FFC from the mainboard. Remove the three screws on the upper case. Remove the 25 screws on the lower case. Lift up the upper case and disconnect the lid switch cable.

  • Page 64: Removing The Function Keyboard

    Separate the upper and lower case. Removing the Function Keyboard Disconnect the function keyboard FFC from the function keyboard. Remove the four screws securing the function keyboard bracket. Remove the function keyboard bracket. Pull the function keyboard up, disconnecting the microphone cable and remove the function keyboard. Removing the Touchpad Board Disconnect the touchpad board FFC from the touchpad board.

  • Page 65: Removing The Odd

    Remove the touchpad board. Removing the ODD Remove the ODD from the main unit. Chapter 3...

  • Page 66: Removing The Dummy Card

    Removing the Dummy Card Remove the dummy card from the main unit. Removing the Mainboard Disconnect the fan cable from the mainboard. Disconnect the speaker cable from the mainboard. Remove the four screws securing the mainboard. Chapter 3...

  • Page 67: Removing The System Fan

    Remove the mainboard. Removing the System Fan Remove the two screws securing the heatsink. Remove the heatsink. Removing the Speakers Remove the four screws securing the left and right speakers. Tear off the tape on the speaker cable. Remove the speakers from the lower case. Removing the MDC Module Disconnect the MDC cable from the mainboard.

  • Page 68: Removing The Heatsink Module

    Remove the MDC module from the mainboard. Disconnect the MDC cable from the MDC board and tear off the tape on MDC board. Removing the Heatsink Module Remove the five screws securing the heatsink. Remove the heatsink module from the mainboard. Removing the CPU Turn the screw counterclockwise with a flat screw driver to release the CPU.

  • Page 69: Lcd Disassembly

    LCD Disassembly Remove the eight caps on the LCD bezel. Remove the eight screws securing the LCD bezel. Remove the LCD bezel from the LCD module. Please release all latches as shown. Press the latch a little bit to remove the LCD bezel. Remove the screw securing the inverter board.
  • Page 70 Remove the two screws securing the antenna. 10. Remove the antennas from the LCD cover. 11. Remove the four screws securing the left LCD bracket. 12. Remove the left LCD bracket from the LCD panel. 13. Remove the four screws securing the right LCD bracket. 14.

  • Page 71: Hdd Disassembly

    HDD Disassembly Remove the four screws securing the HDD bracket. Remove the HDD from the HDD bracket. Chapter 3...

  • Page 72: Odd Disassembly

    ODD Disassembly Remove the two screws securing the ODD bracket. Remove the ODD bracket from the ODD. Chapter 3...
  • Page 73 Chapter 3...

  • Page 74: Chapter4 Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Duplicate symptom and obtain the failing symptoms in as much detail as possible.

  • Page 75: System Check Procedures

    System Check Procedures External Diskette Drive Check If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: Reconnect the external diskette drive/DVD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.

  • Page 76: Power System Check

    Power System Check To verify the symptom of the problem, power on the computer using each of the following power sources: Remove the battery pack. Connect the power adapter and check that power is supplied. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack.

  • Page 77: Check The Battery Pack

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 78: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 79: Index Of Error Messages

    Index of Error Messages Error Message List Error Messages Struck Key System CMOS checksum bad - Default configuration used Real time clock error Previous boot incomplete - Default configuration used Invalid System Configuration Data Operating system not found FRU/Action in Sequence See “Keyboard or Auxiliary Input Device Check”...
  • Page 80 Error Message List No beep Error Messages Power-on indicator turns off and LCD is blank. Power-on indicator turns on and LCD is blank. Power-on indicator turns on and LCD is blank. But you can see POST on an external CRT. Power-on indicator turns on and a blinking cursor shown on LCD during POST.

  • Page 81: Phoenix Bios Beep Codes

    Phoenix BIOS Beep Codes Code Beeps Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Disable shadow and execute code from the ROM. Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component...
  • Page 82 Code Chapter 4 Beeps Initialize I20 support Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Enable USB devices...
  • Page 83 Code Beeps Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs.
  • Page 84 Code Chapter 4 Beeps Initialize notebook docking late Force check (optional) Extended checksum (optional) Redirect Int 15h to enable remote keyboard Redirect Int 13h to Memory Technologies Devices such as ROM, RAM, PCMCIA, and serial disk. Redirect Int 10h to enable remote serial video Re-map I/O and memory for PCMCIA Initialize digitizer and display message.

  • Page 85: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.
  • Page 86 Power-Related Symptoms Symptom / Error Battery can’t be charged or discharged System hang during POST PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. PC Card cannot be inserted or ejected Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size.
  • Page 87 Power Management-Related Symptoms Symptom / Error The system doesn't resume from hibernation/ standby mode. The system doesn't resume from standby mode after opening the lid of the portable computer. Battery fuel gauge in Windows doesn’t go higher than 90%. System hangs intermittently. Peripheral-Related Symptoms Symptom / Error System configuration does not match the...
  • Page 88 Modem/LAN-Related Symptoms Symptom / Error Internal modem does not work correctly. Internal LAN does not work correctly NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 83. Chapter 4 Action in Sequence Phone cable...

  • Page 89: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the diagnostic test for the system board in loop mode at least 10 times.

  • Page 90: Undetermined Problems

    System Check” on page 69): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 91: Chapter5 Jumper And Connector Locations

    Jumper and Connector Locations Top View Item Description DC-in Jack CRT connector Chapter 5 Item Description USB connector RJ11&RJ45 connector Chapter 5...
  • Page 92 Item MDC connector Main battery connector Mini PCI connector DIMM slot HDD connector Microphone-in jack Cardbus controller LAN controller Description Item Description MDC board connector ODD connector North bridge South bridge Line-in jack Line-out jack USB connector BIOS ROM Chapter 5...

  • Page 93: Bottom View

    Bottom View Item Keyboard controller Lid switch connector PCMCIA connector Touchpad board connector LCD cable connector Chapter 5 Description Item Description Keyboard connector System fan connector Function keyboard connector Speaker connector...
  • Page 94 Chapter 5...

  • Page 95: Chapter6 Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed service guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 96: Exploded Diagram

    Exploded Diagram Item Description T/P bracket Function keyboard FFC Upper case Lower case HDD cover DIMM cover ODD bezel Mainboard LCD module Item Description T/P FFC T/P board Middle cover Optional cover Mini PCI cover HDD cover Battery Function keyboard Chapter 6...

  • Page 97: Spare Part List

    BT MODULE FOXCONN BCM2045 V00 TOUCHPAD SYNPATICTM61PUF1G372 MYALL LED BOARD 05569-1 WLAN 802.11BG INTEL867074 INVERTER 17'' VK.21189.402 "INVERTER 17"" T62I240.00 ROHS " MODEM MDC1.5 FOXCONNT60M893.03 Acer Part No. AP.06501.007 AP.06503.011 BT.00603.021 BT.00604.010 BT.00803.018 23.TCBV1.003 54.A74V1.003 56.A46V1.001 55.TCBV1.001 KI.CAX01.013 19.TCBV1.001 19.ACKV1.001...
  • Page 98 & MEMORY Aspire 9400 64M MAINBOARD MYALL W/ MODEM & MODEM CABLE & RTC BATTERY W/O CPU & MEMORY Aspire 7100/5100 MAINBOARD MYALL W/ MODEM & MODEM CABLE & RTC BATTERY W/O CPU & MEMORY Aspire 5600 64M MAINBOARD MYALL W/ MODEM &...
  • Page 99 CORD USA/W CNS 2.5A 125V 8121- CODE 5A 250V 3P UK BK CODE UK 3A 250V 3P BK POWER CODE ACA / ACNZ ANNIE CODE 7A 125V JAPAN 2PIN ASSY MIDDLE COVER--AS MYALL Acer Part No. 27.01518.711? 27.01518.611 27.01518.691? 27.01518.581 27.01518.681? 27.01518.571 27.01518.531 27.01518.551 27.01518.561...
  • Page 100 ASSY HDD COVER MYALL ASSY DIMM COVER MYALL U-CASE SUP. BKT L MYALL ASSY U_CASE--AS MYALL ASSY L-CASE MYALL ODD BRKT MYALL ASSY COMBO ODD BEZEL GBASE "BRKT LCD 17.1"" R MYALL" Acer Part No. 42.TCBV1.003 42.TCBV1.004 42.ACKV1.001 42.TCBV1.002 33.TCBV1.001 60.ACKV1.002 60.TCBV1.001 33.TCBV1.002 42.TCBV1.011...
  • Page 101 IC CPU DOTHAN740 1.73G PGA C0 IC CPU DOTHAN750 1.87G PGA C0 IC CPU DOTHAN760 2G PGA IC CPU DOTHAN770 2.13G PGA C0 IC CPU PEN-M 780 2.26G 2M Acer Part No. 33.TCBV1.005 6K.TCBV1.001 33.TCBV1.003 60.TCBV1.004 60.ACKV1.005 42.TCBV1.012 42.TCBV1.013 23.TCBV1.001 6M.TCBV1.001...
  • Page 102 DUAL PHI/SDVD8441 NO BZL MORAR ASSY SUPER MULTI TSST TS- L632D S-MULT 8X TST/TS-L632D W/ O BZL S-MULTI LTN/SSM-8515S BOLSEN-E SUP-MULT PIO/DVR-K06RS SLOT LF SUP-MULT PAN/UJ-845 SLOT LF AG Acer Part No. 6M.TCBV1.002 KU.00801.005 KU.00809.002 6M.TCBV1.003 KU.00801.014 KU.00804.022 KU.00805.027 KU.00807.029 Chapter 6...
  • Page 103 HDD 80GB HGST HTS421280H9AT00 HDD 80GB TOSHIBA MK8025GAS ASSY HDD 80G SEAGATE 5400 RPM HDD 80GB SEAGATE ST98823A HDD 80GB TOSHIBA 5400RPM "HDD 80G 2.5"" 5400RPM HGST" Acer Part No. KH.06001.006 KH.06007.009 KH.06004.004 KH.06001.007 KH.06004.007 KH.06007.011 KH.08001.021 KH.08007.011 KH.08004.003 KH.08001.022 KH.08004.006...
  • Page 104 HDD 120GB HGST 0A26308 ROHS ASSY HDD 120G SEAGATE MYALL HDD 120GB SEAGATE ST9120821A HDD 120GB TOSHIBA 5400RPM ASSY CPU HSINK CCI UMA MYALL FAN SUNON MYALL Acer Part No. KH.08008.027 KH.10001.006 KH.10007.002 KH.10004.001 KH.10001.007 KH.10004.002 KH.10007.004 KH.1000B.002 KH.12001.023 KH.12004.001 KH.12007.006...
  • Page 105 DARFON ITALIAN AS9400/7100 KEYBOARD DARFON FRENCH AS9400/7100 KEYBOARD DARFON SWISS/G AS9400/7100 KEYBOARD DARFON PORTUGUESE AS9400/7100 KEYBOARD DARFON ARABIC AS9400/7100 KEYBOARD DARFON BELGIUM AS9400/7100 KEYBOARD DARFON SWEDEN Acer Part No. KB.ACF07.001 KB.ACF07.002 KB.ACF07.003 KB.ACF07.004 KB.ACF07.005 KB.ACF07.006 KB.ACF07.007 KB.ACF07.008 KB.ACF07.009 KB.ACF07.010 KB.ACF07.011 KB.ACF07.012 KB.ACF07.013...
  • Page 106 "LCD 17""W LTN170WX-L05 " " "LCD 17""W AU B170PW03 V3" " "LCD 17""W QDI QD17TL02- 05" " "ASSY 17.1"" AUO GLARE AS " "ASSY 17.1"" QDI NON-GLARE " Acer Part No. KB.ACF07.016 KB.ACF07.017 KB.ACF07.018 KB.ACF07.019 KB.ACF07.020 KB.ACF07.021 KB.ACF07.022 KB.ACF07.023 KB.ACF07.024 KB.ACF07.025 KB.ACF07.026 KB.ACF07.027...
  • Page 107 SODIMM 512M HYMP564S64BP6-C4 SODIMM1G HYS64T128021HDL-3.7-A SO-DIMM DDRII 533 1GB NANYA MICROPHONE MYALL RUB LCD RUBBER CUSHION BOLSENA RUBBER SCREW MYALL PLT LOGO PANEL "PLT BEZEL PLATE ""ACER "" LOGO" Acer Part No. 22.T28V1.001 KN.25604.030 KN.25603.029 KN.2560B.017 KN.25602.023 KN.2560G.012 KN.51203.023 KN.5120B.015 KN.51202.021...
  • Page 108 CR3+ SCREW M2.5*L6 NYLOK CR3+ SCREW M2.5*L8 NYLOK CR3+ SCREW M2*L8 NI NON- NYLOK SCREW M3x4(86.9A524.4R0) SCRW M2*4 WAFER NI SCREW NI M2*6L SCRW M2.5*L3(NON NYLOK) Acer Part No. 34.00015.081 86.T39V1.002 86.00D28.330 86.00D29.620 86.00D47.630 86.00E25.723 86.00E31.723 86.00E33.736 86.00E34.738 86.00E35.228 86.9A524.4R0 86.9A552.4R0...

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Aspire 9400Travelmate 5100Travelmate 5600

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