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Acer 4820 User Manual

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Gateway Notebook

User Guide

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  Summary of Contents for Acer 4820

  • Page 1: User Guide

    Gateway Notebook User Guide...
  • Page 3: Table Of Contents

    1 Getting Help ..........1 Gateway Web site .
  • Page 4 4 Using Drives and Ports Using the DVD drive ......... .38 Identifying drive types .
  • Page 5 8 Troubleshooting Safety guidelines ..........72 First steps .
  • Page 6 www.gateway.com...
  • Page 7 sf…pƒÁ p……tyrÁApw • Using the Gateway Web site • Using Help and Support • Using Your Computer guide • Using online help...
  • Page 8: Getting Help

    Chapter 1: Getting Help www.gateway.com...
  • Page 9: Gateway Web Site

    Gateway Web site www.gateway.com...
  • Page 10 Chapter 1: Getting Help „tyrÁpR†€ƒ… ■ ■ ■ ■ ■ †€ƒ…ÁA€xp Support Home Support Home Iƒ€i†h…Á †€ƒ… Product Support 7€ˆyw€fi„ Downloads 6€y…fh…ÁT„ Contact Us I6ÁS€€w„ PC Tools All Support Documents General Tutorials My Downloads All Downloads Call Us www.gateway.com...
  • Page 11: Help And Support

    Help and Support Apw fyi R†€ƒ… To start Help and Support: ■ Start Help and Support www.gateway.com...
  • Page 12: Using Your Computer Guide

    Chapter 1: Getting Help RpfƒhstyrÁq€ƒÁfÁ…€th Search ■ ■ ■ To access the Using Your Computer guide: ■ Start All Programs T„tyr X€†ƒ G€…pg€€v Gateway Documentation www.gateway.com Search Search Search Results T„tyr X€†ƒ 6€x†…pƒ...
  • Page 13: Online Help

    Online help Help Help www.gateway.com...
  • Page 14 Chapter 1: Getting Help www.gateway.com...
  • Page 15 sf…pƒÁ 6sphvtyrÁH†…ÁX€†ƒÁ f…pˆf G€…pg€€v • Identifying features • Locating your notebook’s model and serial number • Locating the Microsoft Certificate of Authenticity • Locating the specifications for your notebook • Purchasing accessories...
  • Page 16: Checking Out Your Gateway Notebook

    Chapter 2: Checking Out Your Gateway Notebook Component Description Power indicator LED on - notebook is on. ■ LED blinking - notebook is in Standby mode. ■ LED off - notebook is off. ■ Battery charge LED on - battery is charging. ■...
  • Page 17: Left Side

    Ventilation Component Icon Description Ventilation fan Helps cool internal components. Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook. USB ports Plug USB devices (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into these ports.
  • Page 18 Chapter 2: Checking Out Your Gateway Notebook Volume control Headphone jack Microphone jack Component Icon Volume control Headphone jack Microphone jack USB port DVD/CD-RW or recordable DVD drive USB port DVD/CD-RW or recordable DVD drive Description Press forward to increase the volume. ■...
  • Page 19: Back

    Component Icon Power connector Ethernet jack Modem jack Component Icon Description Ethernet jack Plug a 10/100 Ethernet network cable into this jack. Modem jack Plug a modem cable into this jack. Monitor port Plug an analog VGA monitor into this port. Kensington™...
  • Page 20 Chapter 2: Checking Out Your Gateway Notebook Battery latch Hard drive Component Description Battery Provides power when the notebook is not plugged into AC power. Battery latch Slide to release the battery. For more information, see batteries” on page Hard drive bay The hard drive is located in this bay.
  • Page 21: Keyboard Area

    Keyboard Component Icon Keyboard Status indicators Touchpad Power button Status indicators Description Provides all the features of a full-sized, 86-key keyboard. For more information, see “Using the keyboard” on page Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used.
  • Page 22 Chapter 2: Checking Out Your Gateway Notebook Important @f…pˆfÁx€ipwÁfyiÁ„pƒtfwÁy†xgpƒ Website: Online Support: Tech Support Phone: Hours: Model: S/No: Fthƒ€„€q…Á6pƒ…tqthf…pÁ€qÁ4†…spy…tht… The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location. www.gateway.com www.gateway.com/support www.gateway.com...
  • Page 23: Finding Your Specifications

    Finding your specifications pR†€ƒ… pR†€ƒ… www.gateway.com...
  • Page 24 Chapter 2: Checking Out Your Gateway Notebook www.gateway.com...
  • Page 25: Installing The Battery

    sf…pƒÁ p……tyrÁR…fƒ…pi • Installing the battery • Connecting the AC adapter • Turning your notebook on and off • Using the status indicators, keyboard, and the EZ Pad touchpad • Adjusting the volume...
  • Page 26 Chapter 3: Getting Started To install the battery: www.gateway.com...
  • Page 27 Connecting the AC adapter Important If the battery is not fully charged before you use your notebook on battery power for the first time, the battery life may be much shorter than you expect. If the battery life seems short even after being charged for three hours, the battery may need to be recalibrated.
  • Page 28 Chapter 3: Getting Started Warning Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters.
  • Page 29 Connecting the AC adapter Important If the battery charge indicator does not turn off after three hours, contact Gateway Customer Care at support.gateway.com. Iƒ€…ph…tyrÁqƒ€xÁ€ˆpƒÁ„€†ƒhpÁƒ€gwpx„ „†ƒrp ƒ€…ph…€ƒ Warning High voltages can enter your notebook through both the power cord and the modem connection. To protect your notebook and avoid electrical shock, use a surge protector.
  • Page 30 Chapter 3: Getting Started To start your notebook: Power button Tips & Tricks For more information about changing the power button mode, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
  • Page 31: Starting Your Notebook

    Starting your notebook VfvtyrÁ†Á€†ƒÁy€…pg€€v R…fyig Tips & Tricks For more information about changing the power button mode, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
  • Page 32 Chapter 3: Getting Started To turn off your notebook: Start Turn Off Important Turn Off Computer If for some reason you cannot use the Turn Off Computer option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it.
  • Page 33: Restarting (Rebooting) Your Notebook

    To close unresponsive programs and restart your notebook: End Task Important If your notebook does not turn off immediately, complete the following steps until the notebook turns off: 1 Press and hold the power button for about 2 Unplug the power cord and remove the battery Restarting (rebooting) your notebook Vtyi€ˆ„...
  • Page 34 Chapter 3: Getting Started AC power Indicator AC power Wireless network (optional) Caps lock Num lock Hard drive or disc drive Important Wireless network Num lock Caps lock Icon Description LED on - AC power is connected. ■ LED off - AC power is not connected. ■...
  • Page 35: Using The Keyboard

    Function keys/System keys Windows Numeric keypad www.gateway.com Using the keyboard Navigation keys Arrow keys Application...
  • Page 36: Key Types

    Chapter 3: Getting Started DpÁ…p„ Key type Icon Function keys System keys Navigation keys Windows key Numeric keypad Application key Arrow keys Description Press these keys labeled in programs. For example, pressing Each program uses different function keys for different purposes.
  • Page 37: Status Indicators

    R„…pxÁvpÁh€xgtyf…t€y„ Press and hold , then press this system key... To... Toggle the status indicators on or off. For more information, see “Status indicators” on page Turn the optional wireless network on or off. For more information, see the printed Setting Up Your Windows Network guide that came with your notebook.
  • Page 38 Chapter 3: Getting Started Press and hold , then press this system key... To... Decrease the brightness of the display. Increase the brightness of the display. Play or Pause the CD or DVD. Stop playing the CD or DVD. Skip back one CD or DVD song or track. Skip ahead one CD or DVD song or track.
  • Page 39: Using The Ez Pad Touchpad

    Using the EZ Pad touchpad Scroll Touchpad zone Left button Right button €ty…pƒ wpq… ƒtrs… g†……€y„ www.gateway.com...
  • Page 40 Chapter 3: Getting Started Tips & Tricks „tyrÁ…spÁ…€†hsfi To... Do this... Move the pointer on the screen. Select an object on the screen. Start a program or open a file or folder. For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other touchpad settings, see “Changing the mouse or touchpad settings”...
  • Page 41 To... Do this... Access a shortcut menu or find more information about an object on the screen. Move an object on the screen. Using the EZ Pad touchpad www.gateway.com Position the pointer over the object. Quickly press and release the right button once.
  • Page 42: Adjusting The Volume

    Chapter 3: Getting Started To adjust the overall volume level using hardware controls: ■ Tips & Tricks For instructions on how to adjust the volume in Windows, see “Adjusting the Volume” in Using Your Computer which has been included on your hard drive.
  • Page 43 sf…pƒÁ! T„tyrÁ7ƒt‡p„ÁfyiÁI€ƒ…„ • Using DVD drives • Using the media card reader • Using a PC Card • Viewing the display on a monitor or projector...
  • Page 44: Using Drives And Ports

    Chapter 4: Using Drives and Ports Bipy…tqtyrÁiƒt‡pÁ…p„ If your drive has this logo... Tips & Tricks This is your drive type... Combination DVD/CD-RW drive Recordable DVD Drive For more information, see DVDs” on page www.gateway.com Use your drive for... Installing programs, playing audio CDs, playing DVDs, accessing data, and recording music...
  • Page 45: Using The Dvd Drive

    By„pƒ…tyrÁfÁ67Á€ƒÁ7U7 Important To insert a CD or DVD: Important Manual eject hole Eject button Some music CDs have copy protection software. You may not be able to play these CDs on your notebook. When you place a single-sided disc in the tray, make sure that the label side is facing up.
  • Page 46 Chapter 4: Using Drives and Ports IwftyrÁfÁ67 ■ ■ ■ ■ ■ Tips & Tricks IwftyrÁfÁ7U7 Tips & Tricks 6ƒpf…tyrÁ67„ÁfyiÁ7U7„ For more information about playing CDs, see “Playing CDs” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
  • Page 47: Using The Memory Card Reader

    Tips & Tricks Fpx€ƒÁhfƒiÁ…p„ By„pƒ…tyrÁfÁxpx€ƒÁhfƒi To use a memory card: Computer Using the memory card reader For more information about creating CDs and DVDs, see “Creating CDs and DVDs” in Using Your Computer which has been included on your hard drive.
  • Page 48 Chapter 4: Using Drives and Ports To remove a memory card: Important Do not use the remove hardware taskbar to remove the memory card. www.gateway.com icon in the...
  • Page 49: Adding And Removing A Pc Card

    Adding and removing a PC Card s€…„ˆftyr To insert a PC Card: ■ www.gateway.com...
  • Page 50 Chapter 4: Using Drives and Ports To remove a PC Card: Important Stop If the remove hardware icon does not appear on the taskbar, click the show hidden icons button. www.gateway.com...
  • Page 51: Viewing The Display On A Projector Or Monitor

    To use a projector or external monitor: Viewing the display on a projector or monitor Properties 7t„wf Iƒ€pƒ…tp„ www.gateway.com...
  • Page 52 Chapter 4: Using Drives and Ports Settings Apply Important Important Screen Resolution Press to switch between viewing the display on the LCD panel and viewing the display on the projector or monitor. If an external monitor or projector is connected and you close the LCD panel, your notebook may turn off the LCD panel, but will not enter Standby mode.
  • Page 53 sf…pƒÁ" FfyfrtyrÁI€ˆpƒ • Checking and recharging the battery • Recalibrating the battery • Changing batteries • Extending the life of the battery...
  • Page 54: Managing Power

    Chapter 5: Managing Power ■ I€ˆpƒ Fp…pƒ Important ■ ■ ■ ■ Important ■ If the power cord or battery icon does not appear on the taskbar, click the show hidden icons button. If the icon still does not appear, make sure that Always show icon on the taskbar is checked on the Power Options Properties Advance tab.
  • Page 55: Recharging The Battery

    Important If the power cord or battery icon does not appear on the taskbar, click the show hidden icons make sure that Always show icon on the taskbar is checked on the Power Options Properties Advance tab. For more information, see “Changing advanced settings”...
  • Page 56 Chapter 5: Managing Power Adjust Power Properties Power Schemes Always On Alarms Important Power Properties Power Schemes Portable/Laptop Alarms Power Schemes Low battery alarm Do not use your notebook during the recalibration process. Do not connect the AC adapter to your notebook during this process, or you will interrupt the recalibration process and will have to start again.
  • Page 57: Changing Batteries

    Warning QpwfhtyrÁ…spÁgf……pƒ To replace the battery: Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled.
  • Page 58 Chapter 5: Managing Power 6€y„pƒ‡tyrÁgf……pƒÁ€ˆpƒ ■ ■ ■ www.gateway.com...
  • Page 59: Extending Battery Life

    Tips & Tricks ■ ■ Tips & Tricks ■ ■ „tyrÁfw…pƒyf…pÁ€ˆpƒÁ„€†ƒhp„ ■ ■ ■ For more information about using power management settings, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
  • Page 60 Chapter 5: Managing Power 6sfyrtyrÁ€ˆpƒÁx€ip„ ■ R…fyig ■ Atgpƒyf…p T„tyrÁ€ˆpƒÁ„f‡tyrÁx€ip„ If your notebook is..and you want to... Enter Standby mode Enter Hibernate mode (must be activated) In Standby or Exit Standby or Hibernate mode Hibernate mode „f‡p …€ it„v ...then Press Click Start, then click...
  • Page 61 sf…pƒÁ# TrƒfityrÁX€†ƒÁG€…pg€€v • Adding and replacing memory • Replacing the hard drive...
  • Page 62: Upgrading Your Notebook

    Chapter 6: Upgrading Your Notebook Important Warning Warning ■ ■ ■ ■ ■ Before installing memory or replacing the hard drive, you should read and understand the information in this section. pwph…ƒ€„…f…th it„hsfƒrp To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook and unplug the power cord, modem cable, and network cable before opening the case.
  • Page 63: Adding Or Replacing Memory

    Adding or replacing memory To add or replace memory modules: www.gateway.com...
  • Page 64 Chapter 6: Upgrading Your Notebook www.gateway.com...
  • Page 65 Important Use only memory modules designed for your Gateway notebook. Adding or replacing memory www.gateway.com...
  • Page 66 Chapter 6: Upgrading Your Notebook To replace the hard drive kit: Start All Programs T„tyr X€†ƒ 6€x†…pƒ Gateway Documentation www.gateway.com...
  • Page 67: Replacing The Hard Drive Kit

    Replacing the hard drive kit Screws www.gateway.com...
  • Page 68 Chapter 6: Upgrading Your Notebook www.gateway.com...
  • Page 69 sf…pƒÁ$ Ffty…ftytyrÁX€†ƒÁG€…pg€€v • Caring for your notebook • Cleaning your notebook • Protecting your notebook from viruses • Updating Windows • Restoring your system...
  • Page 70: Maintaining Your Notebook

    Chapter 7: Maintaining Your Notebook ■ ■ ■ ■ ■ ■ ■ ■ ■ www.gateway.com...
  • Page 71: Cleaning Your Notebook

    ■ ■ ■ ■ 6wpfytyrÁ…spÁp‰…pƒt€ƒ Warning When you shut down your notebook, the power turns off, but some electrical current still flows through your notebook. To avoid possible injury from electrical shock, unplug the power cord, modem cable, and network cable from the wall outlets.
  • Page 72 Chapter 7: Maintaining Your Notebook 6wpfytyrÁ…spÁvpg€fƒi 6wpfytyrÁ…spÁy€…pg€€vÁ„hƒppy Caution 6wpfytyrÁ67„Á€ƒÁ7U7„ A notebook LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based glass cleaners. www.gateway.com...
  • Page 73: Protecting Your Computer From Viruses

    ‡tƒ†„ ■ ■ ■ ■ ■ ■ Tips & Tricks For more information about modifying security settings, see “Modifying Security Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
  • Page 74 Chapter 7: Maintaining Your Notebook To scan for viruses: Start All Programs Norton AntiVirus AntiVirus 2004 Scan for viruses Scan for Viruses Scan Scan www.gateway.com Norton...
  • Page 75 To remove a virus: To update Norton AntiVirus: Important You received a free limited time subscription to the Norton AntiVirus service when you purchased your notebook. To update Norton AntiVirus after the free subscription period, you must extend your subscription. Start All Programs Norton AntiVirus Norton AntiVirus Protecting your computer from viruses...
  • Page 76 Chapter 7: Maintaining Your Notebook To run Windows Update: Start All Programs Help and Support Windows Update For more information about Windows Update in Windows XP, click Start, then click Help and Support. Vtyi€ˆ„ÁTif…pÁ Type the keyword HelpSpot Search box click the arrow.
  • Page 77: Troubleshooting

    sf…pƒÁ% Sƒ€†gwp„s€€…tyr • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems...
  • Page 78 Chapter 8: Troubleshooting ■ ■ ■ Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician.
  • Page 79: First Steps

    ■ ■ ■ ■ ■ ■ ■ Help and For more information about troubleshooting, click Support Start, then click Help and Support. Type the keyword …ƒ€†gwp„s€€…tyr , then click the arrow. www.gateway.com First steps in the Search...
  • Page 80: Troubleshooting

    Chapter 8: Troubleshooting 4†it€ 5f……pƒ 67Áiƒt‡p„ 7p‡thpÁty„…fwwf…t€y To check IRQ usage: Start Performance and Maintenance Device Manager View request (IRQ) Control Panel System Hardware 7p‡thp Ffyfrpƒ Resources by type www.gateway.com 6€y…ƒ€w Ifypw Interrupt...
  • Page 81: Display

    Help and Support To free IRQ resources for the new device: 7p‡thp Ffyfrpƒ Disable 7t„wf Tips & Tricks ■ ■ For more information about IRQs, click Start, then click Help and Support. BQP„ Type the keyword in the Search box , then click the arrow.
  • Page 82 Chapter 8: Troubleshooting Tips & Tricks ■ 7U7Áiƒt‡p„ ■ ■ ■ ■ ■ ■ ■ ■ For instructions on changing the display settings, see “Adjusting the screen and desktop settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
  • Page 83 ■ ■ Tips & Tricks For instructions on how to adjust the volume control in Windows, see “Adjusting the volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
  • Page 84 Chapter 8: Troubleshooting ■ Tips & Tricks 9twpÁxfyfrpxpy… AB9S To restore deleted files: Help and Support For instructions on playing a DVD, see DVD” on page Recycle Bin For more information about restoring deleted files, click Start, then click Help and Support. R„…pxÁQp„…€ƒp Type the keyword www.gateway.com...
  • Page 85: File Management

    AfƒiÁiƒt‡p ■ Tips & Tricks ■ Empty Recycle Bin Caution ■ Help and Support Tips & Tricks For instructions on deleting unnecessary files, see “Using Disk Cleanup” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
  • Page 86: Internet

    Chapter 8: Troubleshooting ■ ■ By…pƒyp… ■ ■ ■ Help and Support For more information about troubleshooting Internet connections, click Start, then click Help and Support. …ƒ€†gwp„s€€…tyrÁh€yyph…t€y„ Type the keyword in the Search box click the arrow. www.gateway.com , then...
  • Page 87 Troubleshooting ■ ■ ■ ■ ■ ■ Dpg€fƒi ■ ■ ■ ■ ■ www.gateway.com...
  • Page 88: Memory

    Chapter 8: Troubleshooting ■ ■ ■ Fpx€ƒ ■ ■ Help and Support Fpx€ƒÁhfƒiÁƒpfipƒ ■ For more information about troubleshooting memory errors, click Start, then click Help and Support. xpx€ƒÁpƒƒ€ƒ Type the keyword www.gateway.com in the Search , then click the arrow.
  • Page 89 F€ipxÁÉitfw† ■ ■ ■ ■ ■ To check the dialing properties: Start and Other Hardware Dialing Rules Help and Support Control Panel Phone and Modem Options For more information about dialing properties, click Start, then click Help and Support. itfwtyr Type the keyword , then click the arrow.
  • Page 90 Chapter 8: Troubleshooting ■ ■ ■ ■ ■ ■ ■ ■ www.gateway.com...
  • Page 91 ■ ■ ■ ■ ■ To run modem diagnostics: Start and Other Hardware Modems Control Panel Phone and Modem Options Properties www.gateway.com Troubleshooting 6€y…ƒ€w Ifypw Printers F€ipx Iƒ€pƒ…tp„...
  • Page 92 Chapter 8: Troubleshooting sf„ qftwpi …€ ƒp„€yi Help and Support sfyi„sfvtyr To turn down the modem volume: Start and Other Hardware Modems Diagnostic For more information about modem troubleshooting, click Start, then click Help and Support. x€ipxÁ…ƒ€†gwp„s€€…tyr Type the keyword Search box arrow.
  • Page 93: Networks

    F€†„p ■ ■ ■ ■ ■ ■ Gp…ˆ€ƒv„ Gp…ˆ€ƒv Help and Support If„„ˆ€ƒi„ For more information about network troubleshooting, click Start, then click Help and Support. yp…ˆ€ƒvÁ…ƒ€†gwp„s€€…tyr Type the keyword the Search box the arrow. EH6D EH6D Á Á www.gateway.com Troubleshooting Rp……tyr T...
  • Page 94 Chapter 8: Troubleshooting I6 6fƒi„ ■ ■ I€ˆpƒ ■ ■ ■ ■ ■ ■ www.gateway.com...
  • Page 95 Iƒty…pƒ ■ ■ ■ ■ ■ ■ To set a default printer: Start and Other Hardware 9f‰p„ ■ ■ Control Panel Printers and Faxes Set as Default Printer www.gateway.com Troubleshooting 6€y…ƒ€w Ifypw Printers Iƒty…pƒ„ fyi...
  • Page 96 Chapter 8: Troubleshooting To make sure that the printer is not set to work offline: Start and Other Hardware 9f‰p„ Offline Help and Support ■ ■ R€†yi ■ ■ ■ Control Panel Printers and Faxes Use Printer Offline For more information about printer troubleshooting, click Start, then click Help and Support.
  • Page 97 Tips & Tricks ■ Help and Support R…f…†„Átyithf…€ƒ„ ■ Utip€ ■ ■ For instructions on how to adjust the volume control in Windows, see “Adjusting the volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
  • Page 98: Power

    Chapter 8: Troubleshooting 5pq€ƒpÁhfwwtyrÁ@f…pˆfÁ6†„…€xpƒÁ6fƒp ■ ■ ■ ■ ■ ■ ■ ■ ■ Warning ■ ■ To avoid bodily injury, do not attempt to troubleshoot your notebook problem if: Power cords or plugs are damaged ■ Liquid has been spilled into your notebook ■...
  • Page 99: Telephone Support

    Spwps€ypÁy†xgpƒ„ 4†…€xf…piÁ…ƒ€†gwp„s€€…tyrÁ„„…px Service description Use an automated menu system and your telephone keypad to find answers to common problems. Spwps€ypÁy†xgpƒ„ Resource Service description Gateway’s Get tutorial assistance for software fee-based issues billed by the minute. software tutorial service Gateway Talk to a Gateway Customer Care Customer Care representative about a non-tutorial technical support question.
  • Page 100 Chapter 8: Troubleshooting www.gateway.com...
  • Page 101 4pyit‰Á4 fqp…ÁQpr†wf…€ƒÁfyiÁEprfwÁ Byq€ƒxf…t€y • Safety information • Regulatory statements • Notices...
  • Page 102 Appendix A: Safety, Regulatory, and Legal Information Warning p……tyrÁ†Á€†ƒÁ„„…px ■ ■ ■ ■ ■ ■ ■ ■ ■ 6fƒpÁi†ƒtyrÁ†„p ■ ■ ■ Always follow these instructions to help guard against personal injury and damage to your Gateway system. www.gateway.com...
  • Page 103 ■ ■ ■ ■ ■ ■ ■ Qpwfhpxpy…Áfƒ…„ÁfyiÁfhhp„„€ƒtp„ Warning Warning Vtƒpwp„„Á@†tifyhp Regulatory compliance statements Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities. To reduce the risk of fire, use only No.
  • Page 104 Appendix A: Safety, Regulatory, and Legal Information Warning Warning Warning Caution Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. 802.11B (also known as wireless Ethernet or Wifi) and Bluetooth communication devices are examples of devices that provide wireless communication.
  • Page 105 Caution Important yt…piÁR…f…p„Á€qÁ4xpƒthf 9pipƒfwÁ6€xx†ythf…t€y„Á6€xxt„„t€yÁÉ966ÁBy…py…t€yfwÁpxt……pƒÁpƒÁ966ÁIfƒ… " Caution Caution Regulatory compliance statements Only use drivers approved for the country in which the device will be used. See the Gateway System Restoration Kit, or contact Gateway Customer Care for additional information. Every country has different restrictions on the use of wireless devices.
  • Page 106 Appendix A: Safety, Regulatory, and Legal Information Caution Tyty…py…t€yfwÁpxt……pƒÁpƒÁ966ÁIfƒ… " ■ ■ ■ ■ 6€xwtfyhpÁ4hhp„„€ƒtp„ 966Áiphwfƒf…t€yÁ€qÁh€yq€ƒxt… Qp„€y„tgwpÁfƒ…' Iƒ€i†h…' ■ ■ Caution In order to comply with FCC requirements this transmitter must not be operated (or co-located) in conjunction with any other transmitter or antenna installed in the notebook.
  • Page 107 6fwtq€ƒytfÁIƒ€€„t…t€y #"ÁVfƒytyr Warning Fpƒh†ƒÁVfƒytyr Warning Spwph€xx†ythf…t€y„ÁpƒÁIfƒ… #%Á€qÁ…spÁ6€ipÁ€qÁ9pipƒfwÁQpr†wf…t€y„ÁÉ69Q !$Á ÉfwthfgwpÁ…€Áƒ€i†h…„Áqt……piÁˆt…sÁT 4Áx€ipx„ ■ ■ Regulatory compliance statements This product contains chemicals, including lead, known to the State of California to cause cancer, birth defects or reproductive harm. The lamp in this display contains mercury. Do not put in trash.
  • Page 108 Appendix A: Safety, Regulatory, and Legal Information 6fyfif Byi†„…ƒÁ6fyfifÁÉB6ÁBy…py…t€yfwÁpxt……pƒÁpƒÁQ Caution Caution Caution To prevent radio interference to licensed service or co-channel Mobile Satellite systems, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.
  • Page 109 Caution Tyty…py…t€yfwÁpxt……pƒÁpƒÁB68  Spwph€xx†ythf…t€y„ÁpƒÁByi†„…ƒÁ6fyfifÁ6  ÁÉq€ƒÁƒ€i†h…„Áqt……piÁˆt…sÁfyÁ B6h€xwtfy…Áx€ipx Warning QtyrpƒÁ8‚†t‡fwpyhpÁ †xgpƒ Regulatory compliance statements The 802.11A radio LAN your system may have been equipped with operates in the same frequency range as high power radar, which has priority use, and may damage the radio LAN if both are present and being used in the same area.
  • Page 110 Appendix A: Safety, Regulatory, and Legal Information Ef„pƒÁ„fqp…Á„…f…pxpy… Warning 8I4Á8G8Q@XÁRS4Q ENERGY STAR Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive.
  • Page 111 Notices Copyright © 2004 Gateway, Inc. All Rights Reserved 14303 Gateway Place Poway, CA 92064 USA 4wwÁQtrs…„ÁQp„pƒ‡pi This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate.
  • Page 112 Appendix A: Safety, Regulatory, and Legal Information www.gateway.com...
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  • Page 122 MAN 4000 SER / M320 USR GDE R1 09/04...