Service Information - Lenovo ThinkVision P27u-20 User Manual

Service information

Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident, misuse,
abuse, improper installation, usage not in accordance with product specifications and
instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications.
The following are examples of misuse or abuse and not covered by warranty:


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Getting further help
If you still can't solve your problem, please contact the Customer Support Centre. For more
information on contacting the Customer Support Centre, please see Appendix C, "Service and
support " on page C-1.
Service parts
The following parts are for use by Lenovo service, or Lenovo authorized dealers to support the
customer warranty. Parts are for service use only. The table below shows information for model
62CB-RAR6-WW.
Table C-1. List of service parts
FRU (Field
Replaceable Unit)
Part number
5D11C91709
5C11C91706
5C11C71805
5C11C91713
5C11C91708
5C11C91710
5SE1C91711
Images burned on to the screen of a CRT monitor. Burned image is preventable by utilizing a
moving screen saver or power management.
Physical damage to covers, bezel, base and cables.
Scratches or punctures on monitor screens.
Description
P27u-20 – 27 inch FRU Monitor
(HDMI)
P27u-20 TBT4 40G passive cable
P27u-20 HDMI 2.0 cable 1.8m
P27u-20 DP 1.2 cable 1.8m
P27u-20 USB Type B to Type A cable
P27u-20 min DP to DP cable 1.8m
P27u-20 - FRU Stand and Base
Machine Type
Colour
Model (MTM)
Raven Black 62CB-RAR6-WW
Raven Black 62CB-RAR6-WW
Raven Black 62CB-RAR6-WW
Raven Black 62CB-RAR6-WW
Raven Black 62CB-RAR6-WW
Raven Black 62CB-RAR6-WW
Raven Black 62CB-RAR6-WW
Appendix C Troubleshooting C-5