Summary of Contents for Virgin Media V6
- Page 1 Installation guide Upgrade Uninstall Install Install V6 box to TiVo box Virgin TV Virgin TV Virgin TV 360 360 Mini box Go app 30 mins 10 mins 15 mins 5 mins...
- Page 2 TiVo box. We’ll walk you mistake, it’s because your existing step-by-step through uninstalling your old kit. V6 box will be magically converted to 360 with one of them - the other will be used with your new...
- Page 3 Install 360 Mini box Install TV Go app TV Go app lets you watch live Then follow the step-by-step instructions to get your 360 Mini box up and ready to go. TV and On Demand on your mobile or tablet on up to five registered devices.
- Page 5 Upgrade V6 box to 360 In this section we’ll be upgrading to 360. You will need your current V6 remote and the new one we sent when prompted. V6 remote 360 remote This section will take about 30 mins...
- Page 6 Then follow the on until asked. screen instructions. Turn your V6 box on and make sure you are connected to the Internet. To start your upgrade select (with your current V6 remote) “Upgrade to Virgin TV Recorded shows 360 now”...
- Page 7 Find help, FAQs and handy tips tries of pressing OK with your is all upgraded and ready to at: virginmedia.com/360install 360 remote, use your V6 remote use. Now it’s time to install Please recycle your old remote. and press the button.
- Page 9 Uninstall TiVo box In this section we’ll be uninstalling your TiVo box. If you need a spanner to undo your connector cables, you’ll find one in the box we sent. Spanner This section will take about 10 mins...
- Page 10 Switch off at the socket Switch off your old box Remove the connector cable. and unplug your TV box. at the back and remove You may need to use the the power supply lead. spanner provided. Warning Please keep your old TV box, HDMI cable and power supply together.
- Page 11 Remove the HDMI or SCART What to do with lead that connects your old box your old kit? to your TV. Please dispose of your old kit responsibly. You don’t need to remove the connector cable from the wall socket, as we’ll be re-using that later.
- Page 13 Install 360 Mini box For this section you’ll need: 360 Mini box 360 Mini box 360 remote power supply New HDMI cable Cable adaptor This section will take about 15 mins...
- Page 14 Connecting 360 Mini box to the Hub Connect the short cable adaptor Attach the connector cable to the connector cable that was with the white end to the There are two options for plugged into your old TV box if you socket on the rear of your connecting your 360 Mini box need to.
- Page 15 Use the new HDMI cable provided Connect the new power supply Plug your 360 Mini box into to connect your 360 Mini box for your 360 Mini box. a nearby mains socket. to your TV. Take a note of the name of the HDMI port you have connected to, e.g.
- Page 16 Connect the new power supply Switch on at the mains socket and Turn on your TV, then using your for your 360 Mini box. then use the switch at the back of TV remote press the Input, AV your 360 Mini box to turn it on. or Source button.
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Page 17: Connect With Wifi
Connect with WiFi When you see the Welcome During the set-up process screen, you can pull the tab if your 360 Mini box can’t find out of your 360 remote. an Ethernet connection to your Hub it will show this screen. Select “WPS setup”... - Page 18 3.10 3.11 Connect manually The 360 Mini box will now When complete you’ll see the download the latest software. home screen. From the Connect to WiFi screen Select known WiFi network and At the end of the update you enter password when prompted. will see the following screen.
- Page 19 Install TV Go app Your 360 box and our TV apps are a match made in telly heaven.
- Page 20 Watch telly wherever you are with the Virgin TV Go app Open the App Store or the Play Store. Search for Virgin TV Go. For existing customers Got a MyVM account already? Use your Username (email address) and password to sign in to the app.
- Page 21 Get more from your kit Get more from your Virgin Media setup. Controlling your TV with new remote Do more with your new kit Download the Virgin Media Connect app Virgin Media Internet Security powered by F-secure Troubleshooting...
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Page 22: Controlling Your Tv With The Remote
Controlling your TV with the remote Power Personalise Voice Control Turn the Virgin TV Open the profiles Your new remote has voice 360 box on or off. menu to switch control to make navigation between them. quicker. With this feature Home you can perform various Here you’ll find... - Page 23 Go online to leaving the sofa (and tackle virginmedia.com/contact common connection problems) You can also go online to see our • Connect to Virgin Media how to videos and top tips at WiFi hotspots when you’re User guide virginmedia.com/help out and about •...
- Page 24 Where to place the 360 box Set up your amplifier Not only is your 360 box small If, after you tuck it away, your and fast, but you can place it out remote doesn’t work you need If you want to set up your remote of sight too.
- Page 25 Go to My Account at Keep your family safe online virginmedia.com and register Set parental controls on all your for Virgin Media Internet Security. kids’ devices, block any dodgy For full Pricing and T&C’s websites and apps, and manage please go to - www.virginmedia.
- Page 26 How to re-pair your Virgin TV Issues with pairing? 360 remote Try new batteries Please remember to check the If your Virgin TV 360 remote is remote control batteries. not working with your box press the TV button 10 seconds and point at your box. 10 secs If you receive an on screen message saying pairing has...
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Page 27: Need Help
Need help? If re-pairing doesn’t work, Most things are pretty easy please try these steps: to resolve – check out the Troubleshooting advice on 1. Check the remote this page for some top tips on control batteries how to fix common problems. 2. - Page 28 *MTV360TIVO* 10013853 MTV360TIVO0121...