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J-5600 MASSAGE CHAIR
SERVICE MANUAL
2014/03/17
EV 2

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Summary of Contents for Johnson J-5600

  • Page 1 J-5600 MASSAGE CHAIR SERVICE MANUAL 2014/03/17 EV 2...
  • Page 2 Johnson Health Tech. Co., Ltd.
  • Page 3 5. Appendices 5.1 Replace the machine core 5.2 Software update 5.3 Adjust machine core motor current 5.4 Complete machine breakdown drawing 5.5 Machine core breakdown drawing 5.6 Lower control panel breakdown drawing Thank you! (Contact us) Johnson Health Tech. Co., Ltd.
  • Page 4 The circuit baseplate mixes high voltage (AC110V, AC220V) and low voltage (12V, 5V), which may cause electric shock accident; so please do not have direct contact without preparations. Johnson Health Tech. Co., Ltd.
  • Page 5 1.Product Specifications Johnson Health Tech. Co., Ltd.
  • Page 6 1.Product Specifications Johnson Health Tech. Co., Ltd.
  • Page 7 5 seconds and the controller will display “ - - ” 2. Then press REPEAT key to enter engineering mode REPEAT 3. In the engineering mode,“ P0 ” will be displayed Johnson Health Tech. Co., Ltd.
  • Page 8 P0~P4+P7+P8+PU In mode selection state, press WIDE WIDE to enter the mode to operate the massage chair DOWN After mode selection, use DOWN again to select the element to be controlled, such as A0~A5 Johnson Health Tech. Co., Ltd.
  • Page 9 ESC key of the computer keyboard AIR STRENGTH After element selection, use to adjust the element speed, and the intensity will be displayed as the air pressure strength, with one to three representing from weak to strong Johnson Health Tech. Co., Ltd.
  • Page 10 Exit engineering mode Air bag strength (panel) Speed selection (3: high, 2: medium, 1: low) Operation Display selected element number and corresponding current or Time window position Air pressure strength Speed display (3: high, 2: medium, 1:low) Johnson Health Tech. Co., Ltd.
  • Page 11 P4 : Air bag testing mode P7 : Automatic testing mode P7 : Automatic testing mode P8 : Life testing mode P8 : Life testing mode PU : Software version check PU : Software version check Johnson Health Tech. Co., Ltd.
  • Page 12 : Front and back movement of machine core : Kneading-Forward and reverse rotation of machine core : Machine core pounding motion Motor test mode is mainly used to test if each motor works normally and to adjust chair angle when replacing elements Johnson Health Tech. Co., Ltd.
  • Page 13 LCD time window will display the digit returned by the sensor. When the digit exceeds 100, the carrying digit will display “massage intensity” (100~500) and “motion menu”. LCD sensing position display window will indicate whether the limit switch is triggered Johnson Health Tech. Co., Ltd.
  • Page 14 “KNEAD” lamp represents 600,”KAT” lamp values represents 700. We can tell by the above rules that the returned value on the left figure is time window (40) + motion menu lamp signal (700) =740 Current speed of motor motion Johnson Health Tech. Co., Ltd.
  • Page 15 D3 is a major test item; if the intensity is set to medium (air bag strength 2) and machine core forward value is greater than 50, it is likely to generate error code D0 because the current is too high to lower the sensitivity of induction mechanism Johnson Health Tech. Co., Ltd.
  • Page 16 Air bag testing is mainly used to test if the air bag works normally, the inflation rate is normal, there is leakage, etc. It can also distinguish the position of the air bag to be tested via the pattern on the manual controller. Johnson Health Tech. Co., Ltd.
  • Page 17 2-4. Engineering mode: P4 : instep air bag Johnson Health Tech. Co., Ltd. below the leg...
  • Page 18 Press “air pressure strength” key, and the time window displays in a jumping loop of “v1”-“05”- “v1”-“05”..indicating that the lower control panel software version is v105 f. Then, the software version is 104105 Johnson Health Tech. Co., Ltd.
  • Page 19 The error codes will appear on the machine’s manual controller and the machine will stop • Maintenance personnel can judge the fault conditions and anticipate maintenance • materials based on the error code reported by the customer Error Code Johnson Health Tech. Co., Ltd.
  • Page 20 3. Replace the manual controller then confirm error controller and lower if the machine is normal control panel 4. Replace the lower panel and then confirm if the machine is normal 5. Ask for assistance of original factory Johnson Health Tech. Co., Ltd.
  • Page 21 1. Check if the connecting line contacts poorly Kneading seized kneading sensor of 2. Check if the sensor works normally and the machine core does not sensor is centered return signal Kneading sensor Johnson Health Tech. Co., Ltd.
  • Page 22 Up and down down sensor of machine 2. Check if the sensor works normally and code seized core does not return plate is centered signal Lower limit sensor Upper and lower position sensor Upper limit sensor Johnson Health Tech. Co., Ltd.
  • Page 23 1.Check if the machine core structure is seized Kneading overload too high 2. Replace machine core Pounding motor current is 1. Check if the machine core structure is seized Pounding overload too high 2. Replace machine core Johnson Health Tech. Co., Ltd.
  • Page 24 2. Replace machine core 1. Check if the machine core structure is Up and down Up and down motor seized overload current is too high 2. Replace machine core Johnson Health Tech. Co., Ltd.
  • Page 25 When they move, the current advance and retreat current rises, lowering detection function. for procedure When the user’s weight is light, it may 2. Replace machine core (Please refer misjudge that it is empty to 5-1 ) Johnson Health Tech. Co., Ltd.
  • Page 26 2.Check if the sensor works normally and code plate Abnormal front front and back sensor of and back count is centered machine core does not 3. Replace machine core return signal Advance and retreat sensor Johnson Health Tech. Co., Ltd.
  • Page 27 3. Use spare parts to connect the main board to confirm if foot does not return signal machine pushrod is damaged 4. Replace main board Chair back pushrod Foot machine pushrod Johnson Health Tech. Co., Ltd.
  • Page 28 (12V, 5V), which may cause electric shock accident; so please do not have direct contact without preparations. • When measuring with an electric meter, basic electricity knowledge is required to avoid short circuits or personal dangers. Johnson Health Tech. Co., Ltd.
  • Page 29 It is recommended to ask the personnel with electronic background to check and repair. There may be broken covered wires, short circuits or breakdown of electronic devices First, turn on the Press the protector to reset power supply its status Johnson Health Tech. Co., Ltd.
  • Page 30 (AC220V in mainland China) power supply of output end of EMC board is normal Possible cause: EMC board fuse damage, EMC board damage or poor contact of connecting line Turn off the power supply Remove four set screws (red arrow), Remove power supply cover (blue arrow) Johnson Health Tech. Co., Ltd.
  • Page 31 (The power must be off when measuring the fuse) When the fuse is not burned, and there is still no output voltage, replace the filter Fuse specification Johnson Health Tech. Co., Ltd.
  • Page 32 Confirm if the transformer power supply is normal. Measure transformer output end voltage: no load AC24-28V, AC12-15V, AC15-18V Possible cause: the fuse inside the transformer is damaged; replace the transformer. Voltage output plug AC12V AC15V AC24V AC24V Transformer body Johnson Health Tech. Co., Ltd.
  • Page 33 Please refer to 5-2 Software Update e. Change to the spare manual controller for operation. If it operates normally, replace the manual controller; if not so, replace the master control panel Johnson Health Tech. Co., Ltd.
  • Page 34 Unplug the power line of the electric pushrod motor which does not work, and replace with spare pushrod motor (or replace with the electric pushrod which works normally on the machine) for testing. Still does not work Replace master control panel. Works normally Replace pushrod. Johnson Health Tech. Co., Ltd.
  • Page 35 Use engineering mode 2-4:P4 to detect, and refer to the air bag location diagram Check if the solenoid valve works normally Check if each air channel connector leaks/air pipes are compressed and shut off; connect and fasten again/replace aged air pipes Johnson Health Tech. Co., Ltd.
  • Page 36 Normal (AC24-28V) Replace air pump No: check air pump power supply Replace master control panel Abnormal c. Check if the solenoid valve works normally. No: Check air valve connecting line or replace master control panel Johnson Health Tech. Co., Ltd.
  • Page 37 When the lamp signal Machine core When the lamp signal is on, it represents forward and is on, it represents the Sensor mode the front limit is back limit is triggered Johnson Health Tech. Co., Ltd. backward triggered...
  • Page 38 (or replace machine core motor; kneading motor is not suitable for field replacement; refer to Appendix I for the replacement of machine core Machine core Up and Retreating Pounding adapter board down motor motor motor Kneading motor Johnson Health Tech. Co., Ltd.
  • Page 39 • Prepare materials as follows: Machine core unit 1 set • Prepare tools: screw driver, cable tie, diagonal cutting plier and needle-nose plier Johnson Health Tech. Co., Ltd.
  • Page 40 Replace machine core Replace machine core 1. Turn off the power supply, and remove the outer shell’s 4 screws (4 screws indicated by red solid lines + 2 screws indicated by red dashed lines ). Johnson Health Tech. Co., Ltd.
  • Page 41 2. Enter the engineering mode A0 (refer to 2- 1), elevate the machine core to the proper height and cut the cable tie fixing the signal line 3. Use Phillips screwdriver to loosen the ground wire screws of the signal line Johnson Health Tech. Co., Ltd.
  • Page 42 5. Use the manual controller to operate the machine core (refer to 2-1) to adjust the position 6. Move the machine core roller to the upper position to prepare for removal Remove lower two screws Johnson Health Tech. Co., Ltd.
  • Page 43 8. Make the rollers on the upper sides off the rails 9. Elevate until breaking away from rack engaging state 10. Unplug the power line and signal connecting line 11. Use both hands to remove the disengaged machine core Johnson Health Tech. Co., Ltd.
  • Page 44 14. It should be noted that spring and metal gaskets are needed for the left-side roller and such materials can be obtained from the old core Johnson Health Tech. Co., Ltd.
  • Page 45 There are holes for fixing the ties indicated by red circles Note: When the signal line is not securely fixed, it may lead to occasional anomalies due to the loosened signal line during the operation Johnson Health Tech. Co., Ltd.
  • Page 46 (about 2 mm from both sides) 19. Lower the machine core to the lower limit and confirm that the sensor works normally, and adjust the metal plate properly to the center position Johnson Health Tech. Co., Ltd.
  • Page 47 It is recommended to install the software in the flash drive below 8GB to avoid that the lower control panel cannot read the flash drive It is recommended to store only the file folder jfitness in the flash drive to improve • recording success Johnson Health Tech. Co., Ltd.
  • Page 48 Unplug the flash drive and test again by restarting the machine I: On / O: Off; when the power is USB connector is hidden under the cushion on, the power switch light is on Johnson Health Tech. Co., Ltd.
  • Page 49 Proper height is indicated by the • green portion in the picture; the cushion or leather cover, as indicated by the red portion, may affect the numerical value Johnson Health Tech. Co., Ltd.
  • Page 50 4. Press the roller postion “wide” to make the machine core move forward. At this time, a number will appear and confirm that the number is not greater than 30 5. If it is greater than 30, adjust through the following steps; Johnson Health Tech. Co., Ltd.
  • Page 51 Steps as follows 1. Remove 6 screws on the outer shell of the massage chair’s rear cover 2. Enter the engineering mode A0 (refer to 2-1) to elevate the machine core to the proper height Johnson Health Tech. Co., Ltd.
  • Page 52 8. If the number is lower than 50, the adjustment is completed and machine is restored; if not, loosen for another 1/4 circle 9. If the adjustment is more than 2 circles, the replacement of machine core is recommended Johnson Health Tech. Co., Ltd.
  • Page 53 5-4. Complete machine breakdown drawing Chair back unit Manual controller Seat Pad Machine core unit Right armrest Foot machine unit Chair back pushrod Lower control panel unit Foot pushrod Left armrest Johnson Health Tech. Co., Ltd.
  • Page 54 5-5. Machine core breakdown drawing Up and down motor Front and back motor Kneading sensor Upper and lower limits and upper and lower numbers Pounding motor Advance and Kneading motor retreat sensor Adapter board Johnson Health Tech. Co., Ltd.
  • Page 55 5-6. Lower control panel breakdown drawing Air pump Transformer Air valve Lower control panel Johnson Health Tech. Co., Ltd.
  • Page 56 WELLNESS CS Contact Information Topazs Skype:iomnsiatopazs p: +8864-25667100 EXT: 568 Email:topazsyang@johnsonfitness.com Johnson Health Tech. Co., Ltd.

This manual is also suitable for:

Mc-j5600