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Sony VPCJ111FX User Manual

Vaio® desktops: vaio® j series all-in-one.
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Table of Contents
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User Guide

Personal Computer
VPCJ11 Series

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Table of Contents

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   Summary of Contents for Sony VPCJ111FX

  • Page 1: User Guide

    User Guide Personal Computer VPCJ11 Series...
  • Page 2: Table Of Contents

    Contents Before Use... 4 Finding More about Your VAIO Computer ... 5 Ergonomic Considerations ... 9 Getting Started... 11 Locating Controls and Ports... 12 About the Indicator Lights ... 16 Setting Up Your Computer ... 17 Shutting Down Your Computer Safely ... 20 Using the Power Saving Mode...
  • Page 3 Troubleshooting ... 110 Computer Operations... 112 System Update / Security... 117 Recovery ... 119 Built-in Camera ... 121 Networking (LAN/Wireless LAN) ... 122 Bluetooth Technology ... 125 Optical Discs ... 129 Display ... 133 Printing ... 135 Microphone ... 136 Mouse ...
  • Page 4: Before Use

    How to find specifications Some features, options, and supplied items may not be available on your computer. To find out about the configuration of your computer, visit the Sony online support web site at the following URLs: ❑ For customers in USA http://esupport.sony.com/EN/VAIO/...
  • Page 5: Finding More About Your Vaio Computer

    You can find useful documentation such as general and model specific user guide on your VAIO computer. Troubleshoot my VAIO Maintain and troubleshoot your VAIO computer with the VAIO Care, system restore, backup and recovery, and contact Sony support.
  • Page 6 Before Use > Finding More about Your VAIO Computer ❑ Program help files — May be included with the preinstalled software programs on your computer. You may be able to access the help files from the help menu on a specific program. ❑...
  • Page 7 3. Support Web Sites ❑ Sony online support web site The Sony online support web site provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online.
  • Page 8 4. Customer Information Center If you do not find the information you are looking for at our site, you may call Sony directly. You can find the contact numbers on the Sony online support web site. In order to receive the fastest and most efficient services, have the following information...
  • Page 9: Ergonomic Considerations

    Before Use > Ergonomic Considerations Ergonomic Considerations Whenever possible, you should attempt to take account of the following ergonomic considerations: ❑ Position of your computer – Place the display directly in front of you. Keep your forearms horizontal, with your wrists in a neutral, comfortable position while using the keyboard or the pointing device.
  • Page 10 Before Use > Ergonomic Considerations ❑ Viewing angle of the computer display – Use the display tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well.
  • Page 11: Getting Started

    Getting Started > Getting Started This section describes how to get started using your VAIO computer. Before starting your computer for the first time, do not connect any other hardware that did not originally come with your computer. Upon completion, connect one device (for example, a printer, an external hard disk drive, a scanner, and so on) at a time, following the manufacturer's instructions.
  • Page 12: Locating Controls And Ports

    Getting Started > Locating Controls and Ports Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages. The appearance of your computer may be different from those illustrated in this manual due to variations in specifications. Front Built-in microphone (monaural) Built-in MOTION EYE camera indicator...
  • Page 13 Getting Started > Locating Controls and Ports Back The area around the air vent (1) becomes hot while your computer is on. Be sure to wait until the computer cools down before you touch it. Air vent Cable clamps (page 17) DC IN port (page 17) Prop-up stand...
  • Page 14 Getting Started > Locating Controls and Ports Right Optical disc drive (page 44) Manual eject hole (page 129) Drive eject button (page 44)
  • Page 15 Getting Started > Locating Controls and Ports Left "Memory Stick Duo" slot* (page 51) Media Access indicator (page 16) SD memory card slot (page 58) i.LINK 4-pin (S400) port (page 78) USB ports (page 76) Headphones jack (page 74) Microphone jack Connect an external microphone.
  • Page 16: About The Indicator Lights

    Getting Started > About the Indicator Lights About the Indicator Lights Your computer is equipped with the following indicator lights: Indicator Functions Power 1 Illuminates in green while the computer is in Normal mode, blinks in orange while the computer is in Sleep mode, and turns off when the computer is turned off.
  • Page 17: Setting Up Your Computer

    Getting Started > Setting Up Your Computer Setting Up Your Computer Connecting a Power Source You need an AC adapter to connect your computer to an AC power source. ✍ Use only the supplied AC adapter for your computer.
  • Page 18 Getting Started > Setting Up Your Computer To connect the AC adapter Plug one end of the power cord (1) into the AC adapter (2). Plug the other end of the power cord into an AC outlet (3). Route the AC adapter cable (4) through the hole (5) of the prop-up stand and the cable clamp (6), and then plug it into the DC IN port (7) on the back of your computer.
  • Page 19 Getting Started > Setting Up Your Computer ✍ To disconnect your computer completely from an AC power source, turn off the computer and unplug the AC adapter. Make sure that an AC outlet is easily accessible. If you unplug the AC adapter from your computer while the computer is on, you will lose all unsaved data.
  • Page 20: Shutting Down Your Computer Safely

    Getting Started > Shutting Down Your Computer Safely Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer Turn off any peripherals connected to the computer. Click Start and the Shut down button.
  • Page 21: Using The Power Saving Mode

    Getting Started > Using the Power Saving Mode Using the Power Saving Mode In addition to the normal operating mode, your computer has a distinct power saving mode called Sleep mode. Turn off your computer if you do not intend to use it for an extended period of time. Mode Description Normal mode...
  • Page 22: Using Sleep Mode

    Getting Started > Using the Power Saving Mode Using Sleep Mode To activate Sleep mode Click Start, the arrow next to the Shut down button, and Sleep. ✍ Alternatively, you can press the sleep button on the wireless keyboard to place your computer into Sleep mode. To return to Normal mode ❑...
  • Page 23 Getting Started > Using the Power Saving Mode If the computer is not used for a certain period of time, it will enter Sleep mode. To modify this, you can change the Sleep mode settings. To change the Sleep mode settings Click Start, Control Panel, Hardware and Sound, and Power Options.
  • Page 24: Keeping Your Computer In Optimum Condition

    Getting Started > Keeping Your Computer in Optimum Condition Keeping Your Computer in Optimum Condition Updating Your Computer Be sure to update your VAIO computer with the following software applications for enhancing your computer's efficiency, security, and functionality. The VAIO Update automatically notifies you of new updates available on the Internet, and downloads and installs them on the computer.
  • Page 25: Using The Vaio Care

    Getting Started > Keeping Your Computer in Optimum Condition Using the VAIO Care With the VAIO Care, you can regularly conduct performance checks and tune-ups on your computer to keep it running at an optimum level. Launch the VAIO Care whenever a problem is found on your computer. The VAIO Care will provide appropriate measures to solve the problem.
  • Page 26: Using Your Vaio Computer

    Using Your VAIO Computer > Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer. ❑ Using the Keyboard (page 27) ❑ Using the Mouse (page 34) ❑ Using the Touch Screen (page 39) ❑...
  • Page 27: Using The Keyboard

    Using Your VAIO Computer > Using the Keyboard Using the Keyboard A wireless keyboard is supplied with your computer. The wireless keyboard uses a standard key arrangement with additional keys that perform specific functions. Using the Wireless Keyboard One alkaline AA battery is supplied with your wireless keyboard. Before attempting to use the wireless keyboard, remove the battery compartment cover (1) from the bottom of the wireless keyboard and install the supplied AA battery (2) into the battery compartment.
  • Page 28 Using Your VAIO Computer > Using the Keyboard To maintain good communication, operate the wireless keyboard within the distance limitations of keyboard: approximately 33 feet (10 m) from your computer. Avoid using any wireless devices that exchange radio signals on the 2.4 GHz band near your wireless keyboard. These devices may create radio interference, causing the keyboard to stop working properly.
  • Page 29 Using Your VAIO Computer > Using the Keyboard ✍ Illustrated above is the English keyboard as an example. Function keys Perform certain tasks. The task associated with each function key varies among software applications except the following combinations with the Fn key to change the LCD brightness of your computer screen.
  • Page 30 Using Your VAIO Computer > Using the Keyboard Zoom buttons Change the size of an image or a document displayed on some software. Press to make the view look smaller and further away (zoom out). Press to make the view look bigger and closer (zoom in). See the help file included with the VAIO Control Center for more information.
  • Page 31 Using Your VAIO Computer > Using the Keyboard Keyboard feet Flip open to put the wireless keyboard in a more 'ergonomic' position. Battery compartment (page 27) Storage compartment for the AA battery.
  • Page 32 Using Your VAIO Computer > Using the Keyboard To connect the wireless keyboard When the supplied wireless keyboard does not seem to be working, use the supplied wireless mouse and follow these steps to reconnect the keyboard with your computer. You can perform the connection operations using an optional USB keyboard as well.
  • Page 33 Using Your VAIO Computer > Using the Keyboard Wait until the Re-connection Utility window appears, and then slide the power switch on the wireless keyboard to the ON position. ✍ It may take a while before the Re-connection Utility window appears. Wait until the Re-connection Utility window notifies that the wireless keyboard should now be working, and then click Done.
  • Page 34: Using The Mouse

    Using Your VAIO Computer > Using the Mouse Using the Mouse A wireless mouse is supplied with your computer. The wireless mouse has no cables to plug in and uses a laser sensor instead of a ball. Using the Wireless Mouse One alkaline AA battery is supplied with your wireless mouse.
  • Page 35 Using Your VAIO Computer > Using the Mouse To maintain good communication, operate the wireless mouse within the distance limitations of mouse: approximately 33 feet (10 m) from your computer. Avoid using any wireless devices that exchange radio signals on the 2.4 GHz band near your wireless mouse. These devices may create radio interference, causing the mouse to stop working properly.
  • Page 36 Using Your VAIO Computer > Using the Mouse Left button Click or double-click the left button to select items. To drag and drop items, hold the left button down while sliding the mouse, then release the button to drop the item. Right button Press the right button once to display a context-sensitive shortcut menu (if any).
  • Page 37 Using Your VAIO Computer > Using the Mouse To connect the wireless mouse When the supplied wireless mouse does not seem to be working, use the supplied wireless keyboard and follow these steps to reconnect the mouse with your computer. You can perform the connection operations using an optional USB mouse as well.
  • Page 38 Using Your VAIO Computer > Using the Mouse Adjusting the Mouse Functions Click Start and Control Panel. Click Mouse under Hardware and Sound. The Mouse Properties window appears. Change the settings.
  • Page 39: Using The Touch Screen

    Using Your VAIO Computer > Using the Touch Screen Using the Touch Screen Embedded infrared optical sensors of your computer's touch screen enable direct interaction with the computer using your finger(s). You can perform various gestures on the touch screen to compensate for mouse operations, such as selecting items and scrolling.
  • Page 40 Using Your VAIO Computer > Using the Touch Screen Gesture Description Tap on the touch screen once with a finger. This gesture is equivalent to a click with a mouse. Double-tap Tap on the touch screen twice in quick succession with a finger. This gesture is equivalent to a double-click with a mouse. Press-and-hold Touch and hold on the touch screen with a finger until a circling icon appears, and then lift the finger off the screen to display a context-sensitive shortcut menu (if any).
  • Page 41 Using Your VAIO Computer > Using the Touch Screen Gesture Description Rotate With some software applications, such as photo viewer software, you can put two fingers on the touch screen and slide them in circles to rotate the underlying object. ✍...
  • Page 42 Using Your VAIO Computer > Using the Touch Screen Displaying the On-screen Keyboard While the touch screen function is enabled, you can use the on-screen keyboard, instead of the wireless keyboard, for text entry. To display the on-screen keyboard, simply tap on a text entry field. Alternatively, you can use the keyboard tab at the left edge of the desktop to display the on-screen keyboard.
  • Page 43: Using The Built-in Camera

    Using Your VAIO Computer > Using the Built-in Camera Using the Built-in Camera Your computer is equipped with a built-in MOTION EYE camera. With the appropriate image capture software, you can perform the following operations: ❑ Capture still images and movies ❑...
  • Page 44: Using The Optical Disc Drive

    Using Your VAIO Computer > Using the Optical Disc Drive Using the Optical Disc Drive Your computer is equipped with an optical disc drive. Features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer.
  • Page 45 Using Your VAIO Computer > Using the Optical Disc Drive To insert a disc Turn on the computer. Press the drive eject button (1) or the Fn+E keys to open the drive. The drive tray slides out. Hold the back of the drive tray with one hand, place a disc in the middle of the drive tray with the label side facing toward you, and gently push it toward the drive tray until the disc clicks into place.
  • Page 46 Using Your VAIO Computer > Using the Optical Disc Drive Supported Discs Your computer plays and records CDs, DVDs, and Blu-ray Disc See the reference chart below to find out which type of optical disc drive supports which types of media. Video Music Extra...
  • Page 47 When you buy pre-recorded or blank discs for use with your VAIO computer, be sure to read the notices on the disc package carefully to check both playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO optical disc drives with discs that are not compliant with the official "CD,"...
  • Page 48 Using Your VAIO Computer > Using the Optical Disc Drive Notes on Using the Optical Disc Drive Notes on writing data to a disc ❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc drive.
  • Page 49 Using Your VAIO Computer > Using the Optical Disc Drive Notes on region codes Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can play the disc. If the region code indicates "all," you can play this disc in most regions of the world. If the region code for your residence area is different from the label, you cannot play the disc on your computer.
  • Page 50: Playing Discs

    Using Your VAIO Computer > Using the Optical Disc Drive Playing Discs To play a disc Insert a disc into the optical disc drive. Close all running software applications before playing a disc. If nothing appears on the desktop, click Start, All Programs, and your desired software to play the disc. For instructions on how to use the software, see the help file included with the software.
  • Page 51: Using "memory Stick

    Using Your VAIO Computer > Using "Memory Stick" Using "Memory Stick" "Memory Stick" is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable, it can be used for external data storage.
  • Page 52 Using Your VAIO Computer > Using "Memory Stick" Inserting and Removing "Memory Stick" To insert "Memory Stick" Locate the "Memory Stick Duo" slot Hold "Memory Stick" with the arrow pointing toward the slot. Carefully slide "Memory Stick" into the slot until it clicks into place. Do not force the media into the slot.
  • Page 53 Using Your VAIO Computer > Using "Memory Stick" Before using "Memory Stick Micro" ("M2"), be sure to insert it into an "M2" Duo adaptor. If you insert the media directly into the "Memory Stick Duo" slot without the adaptor, you may not be able to remove it from the slot.
  • Page 54 Using Your VAIO Computer > Using "Memory Stick" To remove "Memory Stick" Do not remove "Memory Stick" while the Media Access indicator light is lit. If you do, you may lose data. Large volumes of data may take time to load, so make sure the indicator light is unlit before removing "Memory Stick".
  • Page 55: Formatting "memory Stick

    Using Your VAIO Computer > Using "Memory Stick" Formatting "Memory Stick" To format "Memory Stick" "Memory Stick" is formatted by default and is ready for use. If you want to reformat the media with your computer, follow these steps. Be sure to use the device that is designed to format the media and supports "Memory Stick" when formatting the media. Formatting "Memory Stick"...
  • Page 56 Using Your VAIO Computer > Using "Memory Stick" Click Start. Follow the on-screen instructions. It may take time to format "Memory Stick" depending on the media type.
  • Page 57 Notes on Using "Memory Stick" ❑ Your computer has been tested and found compatible with Sony branded "Memory Stick" with capacity of up to 32 GB that are available as of January 2010. However, not all "Memory Stick" are guaranteed of compatibility.
  • Page 58: Using Other Modules / Memory Cards

    Using Your VAIO Computer > Using Other Modules / Memory Cards Using Other Modules / Memory Cards Using the SD Memory Card Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices.
  • Page 59 Using Your VAIO Computer > Using Other Modules / Memory Cards To insert an SD memory card Locate the SD memory card slot Hold the SD memory card with the arrow pointing toward the slot. Carefully slide the SD memory card into the slot until it clicks into place. Do not force the card into the slot.
  • Page 60 Using Your VAIO Computer > Using Other Modules / Memory Cards To remove an SD memory card Locate the SD memory card slot Check that the Media Access indicator light is unlit. Push in the SD memory card toward the computer and release. The SD memory card ejects.
  • Page 61 Using Your VAIO Computer > Using Other Modules / Memory Cards Notes on Using Memory Cards General notes on using the memory card ❑ Be sure to use memory cards that are compliant with the standards supported by your computer. ❑...
  • Page 62: Using The Internet

    Using Your VAIO Computer > Using the Internet Using the Internet Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your computer to the Internet. The following types of Internet connection services may be available from your ISP: ❑...
  • Page 63: Using The Network (lan)

    Using Your VAIO Computer > Using the Network (LAN) Using the Network (LAN) You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with a LAN cable. Connect one end of a LAN cable (not supplied) to the network (LAN) port on the back of the computer and the other end to your network. For detailed settings and devices required for LAN access, ask your network administrator.
  • Page 64: Using The Wireless Lan

    Using Your VAIO Computer > Using the Wireless LAN Using the Wireless LAN The Wireless LAN (WLAN) allows your computer to connect to a network through a wireless connection. The WLAN uses the following IEEE 802.11a/b/g/n standard, which specifies the type of technology used. See the specifications to find out about the configuration of your computer.
  • Page 65 Using Your VAIO Computer > Using the Wireless LAN Notes on Using the Wireless LAN Function General notes on using the wireless LAN function ❑ In some countries or regions, using WLAN products may be restricted by the local regulations (e.g. limited number of channels).
  • Page 66 Using Your VAIO Computer > Using the Wireless LAN Note on the data encryption The WLAN standard includes the encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi Protected Access 2 (WPA2), and Wi-Fi Protected Access (WPA). Proposed jointly by the IEEE and Wi-Fi Alliance, both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi-Fi networks.
  • Page 67 Using Your VAIO Computer > Using the Wireless LAN Using the Wireless LAN Function To use the wireless LAN function, you first need to set up the wireless LAN function. Use the SmartWi Connection Utility to set up the wireless LAN function. See the SmartWi Connection Utility Help for more information.
  • Page 68: Using The Bluetooth Function

    Using Your VAIO Computer > Using the Bluetooth Function Using the Bluetooth Function Some features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer. You can establish wireless communications between your computer and other Bluetooth or a mobile phone.
  • Page 69 Using Your VAIO Computer > Using the Bluetooth Function Bluetooth Security The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to communicate. With the authentication function, you can prevent any anonymous Bluetooth devices from accessing your computer.
  • Page 70: Communicating With Another Bluetooth Device

    Using Your VAIO Computer > Using the Bluetooth Function Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables. To communicate with another Bluetooth device To communicate with another Bluetooth device, you first need to set up the Bluetooth function.
  • Page 71 Using Your VAIO Computer > Using the Bluetooth Function Notes on Using the Bluetooth Function ❑ The data transfer rate varies, depending on the following conditions: ❑ Obstacles, such as walls, located between devices ❑ Distance between devices ❑ Material used in walls ❑...
  • Page 72 Using Your VAIO Computer > Using the Bluetooth Function ❑ The Bluetooth function may not work with other devices, depending on the manufacturer or the software version employed by the manufacturer. ❑ Connecting multiple Bluetooth devices to your computer may cause channel congestion, resulting in poor performance of the devices.
  • Page 73: Using Peripheral Devices

    Using Peripheral Devices > Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting External Speakers or Headphones (page 74) ❑ Connecting an External Microphone (page 75) ❑ Connecting a USB Device (page 76) ❑...
  • Page 74: Connecting External Speakers Or Headphones

    Using Peripheral Devices > Connecting External Speakers or Headphones Connecting External Speakers or Headphones You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer. To connect external speakers ✍ Make sure your speakers are designed for computer use. Turn down the volume of the speakers before you turn them on.
  • Page 75: Connecting An External Microphone

    Using Peripheral Devices > Connecting an External Microphone Connecting an External Microphone You can connect an external microphone (not supplied) to your computer. To connect an external microphone Plug the microphone cable (1) into the microphone jack (2) m. ✍ Make sure your microphone is designed for computer use.
  • Page 76: Connecting A Usb Device

    Using Peripheral Devices > Connecting a USB Device Connecting a USB Device You can connect a Universal Serial Bus (USB) device, such as a mouse, a floppy disk drive, a speaker, or a printer, to your computer. To connect a USB device Choose the USB port (1) you prefer to use.
  • Page 77 Using Peripheral Devices > Connecting a USB Device Notes on connecting a USB device ❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the USB device for more information. ❑...
  • Page 78: Connecting An I.link Device

    ✍ i.LINK is a trademark of Sony Corporation used only to designate that a product contains an IEEE 1394 connection. The procedure to establish an i.LINK connection may vary, depending on a software application, an operating system, and a compatible i.LINK device. Not all products with an i.LINK connection can communicate with each other.
  • Page 79: Connecting A Digital Video Camcorder

    Using Peripheral Devices > Connecting an i.LINK Device Connecting a Digital Video Camcorder To connect a digital video camcorder Plug one end of an i.LINK cable (1) (not supplied) into the i.LINK port (2) on the computer and the other end into the DV In/ Out port (3) on the digital video camcorder.
  • Page 80: Customizing Your Vaio Computer

    Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities. ❑ Setting the Password (page 81) ❑...
  • Page 81: Setting The Password

    If you forget the machine password, the password needs to be reset and a fee will be charged. To reset the password, contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO...
  • Page 82: Setting The Power-on Password

    Customizing Your VAIO Computer > Setting the Password Setting the Power-on Password To add the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 83 Customizing Your VAIO Computer > Setting the Password To add the power-on password (user password) Make sure you set the machine password before setting the user password. Turn on the computer. Press the F2 key when the VAIO logo appears. The password entry screen appears.
  • Page 84 Customizing Your VAIO Computer > Setting the Password To change or remove the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The password entry screen appears. If the screen does not appear, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 85 Customizing Your VAIO Computer > Setting the Password To change or remove the power-on password (user password) Turn on the computer. Press the F2 key when the VAIO logo appears. The password entry screen appears. If the screen does not appear, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 86: Setting The Windows Password

    Customizing Your VAIO Computer > Setting the Password Setting the Windows Password To add the Windows password Click Start and Control Panel. Click User Accounts and Family Safety or User Accounts. Click User Accounts. Click Create a password for your account under Make changes to your user account. In the New password and Confirm new password fields, enter the password for your account.
  • Page 87 Customizing Your VAIO Computer > Setting the Password To remove the Windows password Click Start and Control Panel. Click User Accounts and Family Safety or User Accounts. Click User Accounts. Click Remove your password. In the Current password field, enter the current password that you want to remove. Click Remove password.
  • Page 88: Using Intel(r) Vt

    Customizing Your VAIO Computer > Using Intel(R) VT Using Intel(R) VT Intel(R) Virtualization Technology (VT) allows you to use hardware virtualization software for enhancing your computer's performance. Intel VT may not be available depending on the CPU installed on your computer. For information on virtualization and how to use hardware virtualization software, contact the software publisher.
  • Page 89: Using The Vaio Control Center

    Customizing Your VAIO Computer > Using the VAIO Control Center Using the VAIO Control Center The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior. To use the VAIO Control Center Click Start, All Programs, and VAIO Control Center. Select your desired control item and change the settings.
  • Page 90: Upgrading Your Vaio Computer

    ❑ You should not install it yourself, if you are not familiar with upgrading memory on a computer. ❑ You should not touch the connectors or open the memory module compartment cover. For assistance, contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO Computer (page The type of module and the amount of memory installed on your computer may differ depending on the model you purchased.
  • Page 91: Adding And Removing Memory

    Upgrading Your VAIO Computer > Adding and Removing Memory Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the amount of memory by installing optional memory modules. Before you upgrade your computer's memory, read the notes and procedures in the following pages. Notes on adding/removing memory modules ❑...
  • Page 92 Upgrading Your VAIO Computer > Adding and Removing Memory ❑ Use the special bag supplied with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑ Introducing any liquids, foreign substances, or objects into the memory module slots or other internal components of your computer will result in damage to the computer and any repair costs will not be covered by the warranty.
  • Page 93: Removing And Installing A Memory Module

    Upgrading Your VAIO Computer > Adding and Removing Memory Removing and Installing a Memory Module To change or add a memory module Shut down the computer, turn off all peripheral devices, and disconnect the AC adapter and the peripheral devices from the power sources.
  • Page 94 Upgrading Your VAIO Computer > Adding and Removing Memory Touch a metal object to discharge static electricity. Remove the currently installed memory module as follows: ❑ Pull the latches in the direction of the arrows (3). The memory module is released. ❑...
  • Page 95 Upgrading Your VAIO Computer > Adding and Removing Memory Slide the memory module into the memory module slot and push it in until it clicks into place. Do not touch any components on the motherboard other than the memory module. If you want to install only one memory module, be sure to use the lower slot.
  • Page 96: Viewing The Amount Of Memory

    Upgrading Your VAIO Computer > Adding and Removing Memory Viewing the Amount of Memory To view the amount of memory Turn on the computer. Click Start, All Programs, and VAIO Control Center. Click System Information and System Information. You can view the amount of system memory in the right pane. If the additional memory does not appear, repeat the installation procedure and restart the computer.
  • Page 97: Precautions

    Precautions > Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. ❑ Safety Information (page 98) ❑ Care and Maintenance Information (page 101) ❑ Handling Your Computer (page 102) ❑ Handling the LCD Screen/Touch Screen (page 104) ❑...
  • Page 98: Safety Information

    Precautions > Safety Information Safety Information Computer ❑ Use your computer on a solid, stable surface. ❑ Do not place your computer near draperies that may block its air vents. ❑ When holding your computer, be sure to wait until it cools down. The back of your computer may be extremely hot around the air exhaust vent (1).
  • Page 99: Power Source

    Precautions > Safety Information Power Source ❑ Do not place the AC adapter in contact with your skin. Remove the AC adapter away from your body if it becomes warm and causes discomfort. ❑ Do not place heavy objects on the power cord, or this could cause a fire. ❑...
  • Page 100: Memory Stick

    Precautions > Safety Information Headphones Preventing hearing damage – Avoid using headphones at high volume. Hearing experts advise against continuous, loud and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use. "Memory Stick" Keep "Memory Stick"...
  • Page 101: Care And Maintenance Information

    Precautions > Care and Maintenance Information Care and Maintenance Information Computer ❑ Clean the cabinet with a soft, dry or lightly moistened cloth with a mild detergent solution. Do not use an abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer. ❑...
  • Page 102: Handling Your Computer

    If any problems occur, unplug the computer and contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO Computer...
  • Page 103 Precautions > Handling Your Computer ❑ To avoid losing data when your computer is damaged, back up your data regularly. ❑ To lift or move your computer, grasp the main unit on the sides with both hands from behind the computer to avoid any damage to the LCD screen/touch screen.
  • Page 104: Handling The Lcd Screen/touch Screen

    Precautions > Handling the LCD Screen/Touch Screen Handling the LCD Screen/Touch Screen ❑ Due to the mechanical design of your computer's LCD screen/touch screen, some areas of the screen surface may become warm while you are using the computer for an extended period of time. This is normal and does not indicate a malfunction.
  • Page 105: Using The Power Source

    ❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by sudden power surges, in an electrical storm, for example. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.
  • Page 106: Handling The Built-in Camera

    Precautions > Handling the Built-in Camera Handling the Built-in Camera ❑ Do not touch the lens protection cover of the built-in camera, as it may cause scratches on the cover and such scratches will appear on the captured images. ❑ Do not let the direct sunlight get into the lens of the built-in camera regardless of your computer's power state, as it may cause the camera to malfunction.
  • Page 107: Handling Discs

    Precautions > Handling Discs Handling Discs ❑ Fingerprints and dust on the surface of a disc may cause read errors. Be sure to hold the disc by its edges and central hole, as shown below: ❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in irreparable damage.
  • Page 108: Handling "memory Stick

    Precautions > Handling "Memory Stick" Handling "Memory Stick" ❑ Do not touch the "Memory Stick" connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with "Memory Stick". ❑ Do not bend, drop, or expose "Memory Stick". ❑...
  • Page 109: Handling The Built-in Storage Device

    Precautions > Handling the Built-in Storage Device Handling the Built-in Storage Device The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be restored.
  • Page 110: Troubleshooting

    If these suggestions fail to solve your problems, use the VAIO Care. To launch the software, see Using the VAIO Care (page 25). If the problems still cannot be solved and you need assistance, visit the Sony online support web site at the following URLs: ❑ For customers in USA http://esupport.sony.com/EN/VAIO/ ❑ For customers in Canada http://www.sony.ca/support/...
  • Page 111 Troubleshooting > ❑ Optical Discs (page 129) ❑ Display (page 133) ❑ Printing (page 135) ❑ Microphone (page 136) ❑ Mouse (page 137) ❑ Speakers (page 139) ❑ Touch Screen (page 141) ❑ Keyboard (page 142) ❑ Floppy Disks (page 143) ❑...
  • Page 112: Computer Operations

    ❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour. ❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony AC adapter, which is supplied by Sony for your VAIO computer.
  • Page 113 Troubleshooting > Computer Operations What should I do if the green power indicator light turns on but my screen remains blank? ❑ If the orange DISPLAY OFF indicator light is lit, press the DISPLAY OFF button. ❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred. ❑...
  • Page 114 Troubleshooting > Computer Operations What should I do if my computer or software stops responding? ❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application window. ❑ If the Alt+F4 keys do not work, click Start and the Shut down button to turn off your computer. ❑...
  • Page 115: Why Doesn't My Computer Enter Sleep Mode

    Troubleshooting > Computer Operations Why doesn't my computer enter Sleep mode? Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep mode. To restore your computer to normal mode Close all open programs. Click Start, the arrow next to the Shut down button, and Restart.
  • Page 116: How Can I Change The Boot Device Order

    Troubleshooting > Computer Operations Why doesn't my screen turn off after the automatic turn-off time has passed? Some software applications or screen savers are designed to temporarily disable the feature of your operating system that turns off the computer screen or places the computer into Sleep mode after a certain period of inactivity. To solve this problem, exit the running software application(s) or change the current screen saver.
  • Page 117: System Update / Security

    Troubleshooting > System Update / Security System Update / Security How can I find important updates for my computer? You can find and install the latest updates on your computer with the software applications: the Windows Update and the VAIO Update. See Updating Your Computer How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on your computer.
  • Page 118: How Do I Keep My Antivirus Software Updated

    Troubleshooting > System Update / Security How do I keep my antivirus software updated? You can keep the Norton Internet Security current with the latest updates from Symantec Corporation. To download and install the latest security updates, follow these steps: Your computer must be connected to the Internet to download the updates.
  • Page 119: Recovery

    Troubleshooting > Recovery Recovery How can I create Recovery Media? You can create Recovery Media using the VAIO Care. The media are used to restore your computer system to its factory default settings. For detailed information, refer to a user guide under Use my VAIO in Help and Support VAIO Care, VAIO Care Rescue, or VAIO Recovery Center in the search box in Help and Support If your computer is not equipped with a built-in optical disc drive, you need to connect an external optical disc drive (not supplied).
  • Page 120: How Do I Check The Volume Of The Recovery Area

    Troubleshooting > Recovery How do I check the volume of the recovery area? Your built-in storage device contains the recovery area where the data for the system recovery is stored. To check the volume of the recovery area, follow these steps: Click Start, right-click Computer, and select Manage.
  • Page 121: Built-in Camera

    Troubleshooting > Built-in Camera Built-in Camera Why does the viewfinder show no images or poor-quality images? ❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching another. ❑ The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This is normal and does not indicate a malfunction.
  • Page 122: Networking (lan/wireless Lan)

    Troubleshooting > Networking (LAN/Wireless LAN) Networking (LAN/Wireless LAN) What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection capability is affected by distance and obstructions. You need to place your computer away from obstructions or move any access point you may be using closer to the computer.
  • Page 123: What Should I Do If I Cannot Access The Internet

    Troubleshooting > Networking (LAN/Wireless LAN) What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came with your access point for more information. ❑ Make sure your computer and the access point are connected to one another. ❑...
  • Page 124: How Do I Avoid Data Transfer Interruptions

    ❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point.
  • Page 125: Bluetooth Technology

    Troubleshooting > Bluetooth Technology Bluetooth Technology What should I do if other Bluetooth devices cannot find my computer? ❑ Make sure both devices have the Bluetooth function enabled. ❑ Make sure the WIRELESS indicator light is lit on your computer. ❑...
  • Page 126: Why Is My Bluetooth Connection Slow

    Troubleshooting > Bluetooth Technology What should I do if other Bluetooth devices cannot connect to my computer? ❑ Check the suggestions in What should I do if I cannot find the Bluetooth device I want to communicate with? 125). ❑ Make sure the other devices are authenticated. ❑...
  • Page 127 Troubleshooting > Bluetooth Technology Why can't I use the Bluetooth function when I log onto my computer as a user with a standard user account? The Bluetooth function may not be available to a user with a standard user account on your computer. Log onto the computer as a user with administrative rights.
  • Page 128 Troubleshooting > Bluetooth Technology What should I do if the Bluetooth icon is not displayed on the taskbar? To display the Bluetooth icon on the taskbar, follow these steps: Click Start and Devices and Printers. Right-click the Bluetooth device icon and click Bluetooth settings. Click the Options tab and select the Show the Bluetooth icon in the notification area check box.
  • Page 129: Optical Discs

    Troubleshooting > Optical Discs Optical Discs Why does my computer freeze when I try to read a disc? The disc that your computer is trying to read may be dirty or damaged. Follow these steps: Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data.
  • Page 130 Troubleshooting > Optical Discs What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label side facing toward you. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions. ❑...
  • Page 131 Troubleshooting > Optical Discs ❑ Make sure the correct driver software is installed. Follow these steps: Click Start and Control Panel. Click System and Security. Click System. Click Device Manager in the left pane. The Device Manager window appears with a listing of your computer's hardware devices. If an "X"...
  • Page 132 Troubleshooting > Optical Discs What should I do if I cannot play Blu-ray Disc media or my computer becomes unstable during Blu-ray Disc playback? ❑ Check if your optical disc drive supports the Blu-ray Disc media. ❑ You may not be able to play some Blu-ray Disc content on your computer, or the computer may become unstable during Blu-ray Disc playback.
  • Page 133: Display

    Troubleshooting > Display Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer enters Sleep mode. If the computer is in Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Mode ❑...
  • Page 134: Why Doesn't My Screen Display A Video

    Troubleshooting > Display Why doesn't my screen display a video? The video memory of your computer may be insufficient for displaying high resolution videos. In such a case, lower the resolution of the LCD screen. To change the screen resolution, follow these steps: Right-click on the desktop and select Screen resolution.
  • Page 135: Printing

    Troubleshooting > Printing Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑...
  • Page 136: Microphone

    Troubleshooting > Microphone Microphone What should I do if my microphone does not work? ❑ If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer. ❑...
  • Page 137: Mouse

    Troubleshooting > Mouse Mouse What should I do if my computer does not recognize my mouse? ❑ Make sure the power switch on the bottom of your wireless mouse is in the ON position. ❑ Make sure another mouse is not connected. ❑...
  • Page 138 Troubleshooting > Mouse What should I do if the pointer does not move when I use my mouse? ❑ Make sure another mouse is not connected. ❑ If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window. ❑...
  • Page 139: Speakers

    Troubleshooting > Speakers Speakers What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information.
  • Page 140 Troubleshooting > Speakers What should I do if my external speakers do not work? ❑ Check the suggestions in What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information.
  • Page 141: Touch Screen

    Troubleshooting > Touch Screen Touch Screen What should I do if the touch screen does not work? You may have disabled the touch screen. Use the wireless mouse to click Start, Control Panel, Hardware and Sound, and Pen and Touch, and then click to select the Use your finger as an input device check box on the Touch tab. What should I do if I cannot tap on the exact spot that I intend on the touch screen? Changing the aspect ratio along with the screen resolution may cause loss of correct coordinates on the touch screen.
  • Page 142: Keyboard

    Troubleshooting > Keyboard Keyboard What should I do if the keyboard configuration is wrong? The language layout of your wireless keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: Click Start and Control Panel.
  • Page 143: Floppy Disks

    Troubleshooting > Floppy Disks Floppy Disks Why doesn't the Safely Remove Hardware and Eject Media icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port.
  • Page 144: Audio/video

    Troubleshooting > Audio/Video Audio/Video What should I do if I cannot use my digital video camcorder? If a message appears stating that the i.LINK device is disconnected or turned off, the i.LINK cable may not be securely plugged into the port on your computer or camcorder. Unplug the cable, and plug it in once again. See Connecting an i.LINK Device (page 78) for more information.
  • Page 145 Troubleshooting > Audio/Video What should I do if I do not hear the sound from the sound output device connected to the HDMI output port, optical output port, or headphones jack? You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI output port, optical output port, or headphones jack.
  • Page 146 Troubleshooting > Audio/Video How do I turn off sound along with the LCD backlight using the DISPLAY OFF button? You can use one of the BIOS functions to change the DISPLAY OFF button settings. Follow these steps: Turn on your computer. Press the F2 key when the VAIO logo appears.
  • Page 147: Memory Stick

    Troubleshooting > "Memory Stick" "Memory Stick" What should I do if I cannot use "Memory Stick" that was formatted on a VAIO computer on other devices? You may need to reformat your "Memory Stick". Formatting "Memory Stick" erases all data, including music data previously saved on it. Before you reformat "Memory Stick", back up important data and confirm that "Memory Stick"...
  • Page 148: Peripherals

    Troubleshooting > Peripherals Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to an AC outlet.
  • Page 149: Trademarks

    VAIO, the VAIO logo, and Backstage are trademarks or registered trademarks of Sony Electronics Inc. i.LINK is a name to denote IEEE 1394. i.LINK and i.LINK logo " " are the trademarks of Sony Corporation. Intel, Pentium, Intel SpeedStep, and Atom are trademarks or registered trademarks of Intel Corporation in the United States and/or other countries.
  • Page 150 Trademarks > The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners. HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  • Page 151: Notice

    In the manual, the ™ or ® marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.
  • Page 152 © 2010 Sony Corporation...

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