Warranty - Vision TM-CC TECHMOUNT Owner's Manual

WARRANTY

This product comes with a 2-year return to base warranty, effective from the date of
purchase. This warranty applies only to the original purchaser and is not transferable. For
the avoidance of doubt, this will be taken from the information held by the appointed
national distributor at the point of sale. The liability of the manufacturer and its
appointed service company is limited to the cost of repair and or replacement of the
faulty unit under warranty, except for death or injury (EU85/374/EEC). This warranty
protects you against the following:
• Faulty wields resulting in the product not safely performing its task within the
recommended SWL (safe working load).
• Poor finishing resulting in the product not being able to be assembled.
• External corrosion if identified within 24 hours of purchase. The inside of the pipe is not
powder-coated, so light corrosion may develop over time. This is normal and does not
adversely affect the load-bearing capability of the product, therefore it is not covered in
this warranty.
If you find you do have a problem with this product, you should contact the AV reseller
you purchased this product from. The original purchaser is responsible for shipment of
the product to the manufacturer's appointed service centre for repair. We will endeavour
to return repaired units within 5 working days, however this may not always be possible
in which case it will be returned as soon as practically possible. This warranty does not
protect this product against faults caused by abuse, misuse, or incorrect installation which
might be caused by ignoring the guidelines set out in this manual. If failure is not covered
by this warranty, the owner will be given the option to pay for labour and parts to repair
the unit at the service company's standard rate.
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