Sony PCV-RZ20C Quick Start Manual page 61

Sony Customer Information Services Center
If other support options do not resolve your issue, you can contact a Sony
Support representative directly.
Before making a call to the Sony Customer Information Services Center, have
this basic information readily available.
1 VAIO® computer system type
2 Model number
3 Serial number
Example:
4 Operating system
5 Hardware feature or software application issue
6 Brief description of the issue
For VAIO® computers purchased in the U.S. and Canada, contact a Sony
Support representative at 1-888-476-6972.
* The serial number is located on the back panel of your computer. The serial number is on a
white barcode label.
*
Contacting Sony for Help and Support
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